Freshservice and Jira Software integration

Create an agent

Delete an agent

Retrieve an agent

Retrieve many agents

Update an agent

Create an agent group

Delete an agent group

Retrieve an agent group

Retrieve many agent groups

Update an agent group

Retrieve an agent role

Retrieve many agent roles

Create an announcement

Delete an announcement

Retrieve an announcement

Retrieve many announcements

Update an announcement

Create an asset type

Delete an asset type

Retrieve an asset type

Retrieve many asset types

Update an asset type

Create a change

Delete a change

Retrieve a change

Retrieve many changes

Update a change

Create a department

Delete a department

Retrieve a department

Retrieve many departments

Update a department

Create a location

Delete a location

Retrieve a location

Retrieve many locations

Update a location

Create a problem

Delete a problem

Retrieve a problem

Retrieve many problems

Update a problem

Create a product

Delete a product

Retrieve a product

Retrieve many products

Update a product

Create a release

Delete a release

Retrieve a release

Retrieve many releases

Update a release

Create a requester

Delete a requester

Retrieve a requester

Retrieve many requesters

Update a requester

Create a requester group

Delete a requester group

Retrieve a requester group

Retrieve many requester groups

Update a requester group

Create a software application

Delete a software application

Retrieve a software application

Retrieve many software applications

Update a software application

Create a ticket

Delete a ticket

Retrieve a ticket

Retrieve many tickets

Update a ticket

Get issue changelog

Create a new issue

Delete an issue

Get an issue

Get many issues

Create an email notification for an issue and add it to the mail queue

Return either all transitions or a transition that can be performed by the user on an issue, based on the issue's status

Update an issue

Add attachment to issue

Get an attachment

Get many attachments

Remove an attachment

Add comment to issue

Get a comment

Get many comments

Remove a comment

Update a comment

Create a new user

Delete a user

Retrieve a user