Freshworks CRM and Microsoft Entra ID (Azure Active Directory) integration
How to connect Freshworks CRM and Microsoft Entra ID (Azure Active Directory)
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Freshworks CRM and Microsoft Entra ID (Azure Active Directory) integration
Create custom Freshworks CRM and Microsoft Entra ID (Azure Active Directory) workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Freshworks CRM supported actions
Create
Create an account
Delete
Delete an account
Get
Retrieve an account
Get Many
Retrieve many accounts
Update
Update an account
Create
Create an appointment
Delete
Delete an appointment
Get
Retrieve an appointment
Get Many
Retrieve many appointments
Update
Update an appointment
Create
Create a contact
Delete
Delete a contact
Get
Retrieve a contact
Get Many
Retrieve many contacts
Update
Update a contact
Create
Create a deal
Delete
Delete a deal
Get
Retrieve a deal
Get Many
Retrieve many deals
Update
Update a deal
Create
Create a note
Delete
Delete a note
Update
Update a note
Get
Retrieve a sales activity
Get Many
Retrieve many sales activities
Query
Search for records by entering search queries of your choice
Lookup
Search for the name or email address of records
Create
Create a task
Delete
Delete a task
Get
Retrieve a task
Get Many
Retrieve many tasks
Update
Update a task
Supported API Endpoints for Microsoft Entra ID (Azure Active Directory)
List Users
Retrieve a list of user objects.
Create User
Create a new user.
Get User
Retrieve the properties and relationships of user object.
Update User
Update the properties of a user object.
Delete User
Delete a user.
List Groups
Retrieve a list of group objects.
Create Group
Create a new group.
Get Group
Retrieve the properties and relationships of a group object.
Update Group
Update the properties of a group object.
Delete Group
Delete a group.
List Applications
Retrieve a list of application objects.
Create Application
Create a new application.
Get Application
Retrieve the properties and relationships of an application object.
Update Application
Update the properties of an application object.
Delete Application
Delete an application.
List Group Members
Retrieve a list of the members of a group.
Add Group Member
Add a member to a group.
Get Group Member
Retrieve a member of a group.
Remove Group Member
Remove a member from a group.
Update Group Member
Update the properties of a group member.
To set up Microsoft Entra ID (Azure Active Directory) integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to Microsoft Entra ID (Azure Active Directory) to query the data you need using the URLs you provide.
Take a look at the Microsoft Entra ID (Azure Active Directory) official documentation to get a full list of all API endpoints
Freshworks CRM and Microsoft Entra ID (Azure Active Directory) integration details
Microsoft Entra ID (Azure Active Directory)
Azure Active Directory (Azure AD) is Microsoft's cloud-based identity and access management service. It provides secure authentication and authorization for users, enabling them to access applications, resources, and services in the Azure cloud and other integrated applications.
Microsoft Entra ID (Azure Active Directory) credentials docs
Using predefined credential types
See Microsoft Entra ID (Azure Active Directory) integrations
Related categories
Other integrations with Freshworks CRM
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FAQ
Can Freshworks CRM connect with Microsoft Entra ID (Azure Active Directory)?
Can I use Freshworks CRM’s API with n8n?
Can I use Microsoft Entra ID (Azure Active Directory)’s API with n8n?
Is n8n secure for integrating Freshworks CRM and Microsoft Entra ID (Azure Active Directory)?
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