Published 7 months ago
This template is designed for businesses and organizations that use Mautic for email marketing and want to automate the process of removing contacts from specific segments when they receive an unsubscribe request via email.
Many email recipients, especially those who are less tech-savvy, may not follow the standard unsubscribe link provided in emails. Instead, for example in Gmail, they click the "Unsubscribe" button in the Gmail web interface, which in turn sends an email with a consistent format, these emails contain the word unsubscribe in the 'To' field using the following structure:
This workflow automates the process of identifying such unsubscribe emails and removing the contact from the relevant Mautic segments, ensuring compliance with unsubscribe requests and maintaining a clean mailing list.
Note: This workflow assumes a consistent structure for unsubscribe emails, where the "From" field contains the word "unsubscribe" using the "+" sign. If your email provider follows a different convention, adjust the conditions in the "Is automated unsubscribe?" node accordingly.
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