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Abandoned Cart Recovery Functionality using Gmail and Google Sheets for Analytics

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Created by: Rodrigue || gbadou

Rodrigue

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Last update 2 days ago

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How it works

Automatic Detection: Instantly identifies abandoned carts via webhook from your e-commerce store.

Progressive Sequence: Automatically sends 3 recovery emails over 7 days with increasing incentives.

Dynamic Personalization: Inserts abandoned products, customer name, and unique promo codes.

Performance Tracking: Analyzes conversion rates and recovered revenue.


Set up steps

  1. Configure the webhook: Connect your e-commerce platform (Shopify, WooCommerce, Magento) to trigger the workflow when a cart is abandoned.

  2. Email service: Set up your email sending service (Gmail, SendGrid, Mailgun) with proper credentials.

  3. Customization: Adapt email templates with your brand guidelines, logo, and tone of voice.

  4. Promo codes: Integrate your discount code system (10%, 15%, 20%).

  5. Analytics tracking: Connect a Google Sheet to track recovery performance.

  6. Testing: Validate the workflow with test data before activation.


Key Features

🎯 Smart targeting: Automatically filters qualified carts (minimum value, valid email)

Optimized timing: Scientifically timed sequence (1h, 24h, 72h) to maximize conversions

💰 Progressive incentives: Increasing discounts (10% → 15% → 20%) to create urgency

📱 Responsive design: Email templates optimized for all devices

🔄 Unique codes: Automatically generates personalized promo codes for each customer

📊 Built-in analytics: Real-time tracking of open rates, clicks, and conversions

🛡️ Error handling: Robust system with notifications in case of technical issues

🎨 Professional templates: Modern email designs with optimized call-to-actions


Advanced Features

  • Customer segmentation: Differentiates between new and returning customers
  • Automatic exclusions: Avoids sending to customers who already purchased
  • Multi-language: Supports different languages based on location
  • A/B Testing: Tests different email versions to optimize performance
  • CRM integration: Syncs data with your customer management system

Metrics Tracked

  • Recovery rate per email in the sequence
  • Real-time recovered revenue
  • Open and click-through rates for each email
  • Promo codes used and their effectiveness
  • Average delay between abandonment and conversion

Customization Options

  • Flexible timing: Adjust sending delays to fit your industry
  • Variable incentives: Change discount percentages as needed
  • Dynamic content: Adjust messages based on product types
  • Configurable thresholds: Set your own qualification criteria
  • Full branding: Integrate your complete visual identity

This workflow automatically turns abandoned carts into sales opportunities with a scientific and personalized approach, generating measurable ROI for your e-commerce.