This n8n workflow demonstrates how to automate customer interactions and appointment management via WhatsApp Business bot.
After submitting a Google Form, the user receives a notification via WhatsApp. These notifications are sent via a template message.
In case user sends a message to the bot, the text and user data is stored in Google Sheets.
To reply back to the user, fill in the ReplyText column and change the Status to 'Ready'. In a few seconds n8n will fetch the unsent replies and deliver them one by one via WhatsApp Business node.
Customize this workflow to fit your specific needs, connect different online services and enhance your customer communication! 🎉
Setup Instructions
To get this workflow up and running, you'll need to:
👇 Create a WhatsApp template message on the Meta Business portal.
Obtain an Access Token and WhatsApp Business Account ID from the Meta Developers Portal. This is needed for the WhatsApp Business Node to send messages.
Set up a WhatsApp Trigger node with App ID and App Secret from the Meta Developers Portal.
Right after that copy the WhatsApp Trigger URL and add it as a Callback URL in the Meta Developers Portal. This trigger is needed to receive incoming messages and their status updates.
Connect your Google Sheets account for data storage and management. Check out the documentation page.
⚠️ Important Notes
WhatsApp allows automatic custom text messages only within 24 hours of the last user message. Outside with time frame only approved template messages can be sent.
The workflow uses a Google Sheet to manage form submissions, incoming messages and prepare responses. You can replace these nodes and connect the WhatsApp bot with other systems.
This n8n workflow demonstrates how you can summarise and automate post-meeting actions from video transcripts fed into an AI Agent.
Save time between meetings by allowing AI handle the chores of organising follow-up meetings and invites.
How it works
This workflow scans for the calendar for client or team meetings which were held online. * Attempts will be made to fetch any recorded transcripts which are then sent to the AI agent.
The AI agent summarises and identifies if any follow-on meetings are required.
If found, the Agent will use its Calendar Tool to to create the event for the time, date and place for the next meeting as well as add known attendees.
Requirements
Google Calendar and the ability to fetch Meeting Transcripts (There is a special OAuth permission for this action!)
OpenAI account for access to the LLM.
Customising the workflow
This example only books follow-on meetings but could be extended to generate reports or send emails.
This n8n workflow template lets teams easily generate a custom AI chat assistant based on the schema of any Notion database. Simply provide the Notion database URL, and the workflow downloads the schema and creates a tailored AI assistant designed to interact with that specific database structure.
Set Up
Watch this quick set up video 👇
Key Features
Instant Assistant Generation**: Enter a Notion database URL, and the workflow produces an AI assistant configured to the database schema.
Advanced Querying**: The assistant performs flexible queries, filtering records by multiple fields (e.g., tags, names). It can also search inside Notion pages to pull relevant content from specific blocks.
Schema Awareness**: Understands and interacts with various Notion column types like text, dates, and tags for accurate responses.
Reference Links**: Each query returns direct links to the exact Notion pages that inform the assistant’s response, promoting transparency and easy access.
Self-Validation**: The workflow has logic to check the generated assistant, and if any errors are detected, it reruns the agent to fix them.
Ideal for
Product Managers**: Easily access and query product data across Notion databases.
Support Teams**: Quickly search through knowledge bases for precise information to enhance support accuracy.
Operations Teams**: Streamline access to HR, finance, or logistics data for fast, efficient retrieval.
Data Teams**: Automate large dataset queries across multiple properties and records.
How It Works
This AI assistant leverages two HTTP request tools—one for querying the Notion database and another for retrieving data within individual pages. It’s powered by the Anthropic LLM (or can be swapped for GPT-4) and always provides reference links for added transparency.