Ably and Trengo integration

Creates a new Channel object if none for the channel exists, or returns the existing channel object.

Releases a Channel object, deleting it and enabling it to be garbage collected.

Retrieve messages sent to a specified channel.

Publish a message on a channel.

Publish a message to a specified channel with optional parameters.

Obtain the set of members currently present for a channel.

Obtain the history of presence messages for a channel.

This returns ChannelDetails for the given channel, indicating global occupancy.

This enumerates all active channels in the application.

Releases a Channel object, deleting it and enabling it to be garbage collected.

Publish a single message on this channel based on a given event name and payload.

Retrieve a list of messages from a specific channel.

Sends a message to a channel.

Gets a paginated set of historical messages for this channel.

Fetches the history of messages published on a channel.

Creates and signs an Ably TokenRequest based on the specified tokenParams and authOptions.

Authenticates a server with Ably and creates access tokens for clients.

Obtains the current presence state of clients in a channel.

Fetches statistics for application usage over a specified period.

Register a device for receiving push notifications.

Update a device registration by replacing existing details.

Retrieve all channels with at least one subscribed device.

Send a push notification to a single device or set of devices.

Obtain the details for a device registered for receiving push registrations.

Obtain the details for devices registered for receiving push registrations.

Unregisters a single device by its device ID, deleting all its subscriptions for receiving push notifications through channels.

Unregisters devices, deleting all their subscriptions for receiving push notifications through channels.

Subscribe a single device or all devices associated with a client ID to receive push notifications from messages sent to a channel.

Revoke tokens using the specified key name.

Publish a single message on this channel based on a given event name and payload.

Retrieve a list of all tickets.

Create a new ticket in the system.

Assign an existing ticket to a user.

Close an existing ticket.

Reopen a previously closed ticket.

Retrieve a list of all messages associated with tickets.

Remove a specific ticket.

Retrieve a list of all tickets.

Assign a ticket to a user.

Close an existing ticket.

Reopen a previously closed ticket.

Delete a specific ticket.

Retrieve a list of all contacts.

Create a new contact in the system.

Remove a specific contact.

Retrieve a list of all contacts.

Create a new profile in the system.

Retrieve a list of all profiles.

Retrieve a list of all profiles.

Import a text message into the system.

Retrieve a list of all VoIP calls made.

This endpoint retrieves details of a specific voip call.

Retrieve a list of all help centers available.

This endpoint creates a new help center.

Retrieve a list of all quick replies created.

This endpoint creates a new quick reply.

Retrieve a list of all labels.

Create a new label.

Remove a specific label.

Retrieve a list of all users.

This endpoint creates a new user.

This endpoint creates a new category.

Retrieve a specific category.

Update an existing category.

This endpoint creates a new article.

Retrieve a list of all articles.

Retrieve a specific article.

Update an existing article.

This endpoint creates a new custom field.

This endpoint creates a new webhook.

Retrieve a list of all webhooks set up in the system.

This endpoint creates a new ticket result.

This endpoint creates a new contact group.

This endpoint creates a new team.

This endpoint sends a message.

Retrieve a list of all help centers.

Retrieve a specific help center.

Update an existing help center.

Retrieve a list of all blocks.

Retrieve a specific block.

Create a new block.

Create a new section.

Update an existing section.