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integrationBotsonic node
HTTP Request
integrationTrengo node
HTTP Request

Botsonic and Trengo integration

Save yourself the work of writing custom integrations for Botsonic and Trengo and use n8n instead. Build adaptable and scalable AI, and Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Botsonic and Trengo

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Botsonic and Trengo integration: Create a new workflow and add the first step

Step 2: Add and configure Botsonic and Trengo nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Botsonic and Trengo as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Botsonic and Trengo to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Botsonic and Trengo integration: Add and configure Botsonic and Trengo nodes

Step 3: Connect Botsonic and Trengo

A connection establishes a link between Botsonic and Trengo (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Botsonic and Trengo integration: Connect Botsonic and Trengo

Step 4: Customize and extend your Botsonic and Trengo integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Botsonic and Trengo with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Botsonic and Trengo integration: Customize and extend your Botsonic and Trengo integration

Step 5: Test and activate your Botsonic and Trengo workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Botsonic and Trengo or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Botsonic and Trengo integration: Test and activate your Botsonic and Trengo workflow

Build your own Botsonic and Trengo integration

Create custom Botsonic and Trengo workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Botsonic

To set up Botsonic integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Botsonic to query the data you need using the API endpoint URLs you provide.

Get All Faqs
Retrieve all frequently asked questions.
GET
/reference/get_all_faqs_v1_business_bot_faq_all_get
Create Single Faq
Create a new frequently asked question.
POST
/reference/create_single_faq_v1_business_bot_faq_post
Delete Bot Faq
Remove a frequently asked question by ID.
DELETE
/reference/delete_bot_faq_v1_business_bot_faq__faq_id__delete
Get All Faqs
Retrieves all FAQs.
GET
/v1/business/bot/faq/all
Create Single Faq
Creates a new FAQ entry.
POST
/v1/business/bot/faq
Delete Bot Faq
Deletes a specific FAQ using its ID.
DELETE
/v1/business/bot/faq/{faq_id}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Botsonic official documentation to get a full list of all API endpoints and verify the scraped ones!

Get All Bot Data
Fetch all bot data available.
GET
/reference/get_all_bot_data_v1_business_bot_data_all_get
Get All Conversations
Retrieve all conversations related to the bot.
GET
/reference/get_all_conversations_v1_business_bot_data_conversations_all_get
Get Specific Conversation
Fetch details of a specific conversation by chat ID.
GET
/reference/get_specific_conversation_v1_business_bot_data_conversations__chat_id__get
Delete Bot Data
Remove bot data entry by ID.
DELETE
/reference/delete_bot_data_v1_business_bot_data__data_id__delete
Bulk Upload Urls
Upload multiple URLs for bot data in bulk.
POST
/reference/bulk_upload_urls_v1_business_bot_data_bulk_upsert_urls_post
Get All Bot Data
Retrieves all bot data.
GET
/v1/business/bot/data/all
Delete Bot Data
Deletes specific bot data using its ID.
DELETE
/v1/business/bot/data/{data_id}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Botsonic official documentation to get a full list of all API endpoints and verify the scraped ones!

Create starter question
Create a new starter question for the bot.
POST
/v1/business/bot/starter-questions
Get All Starter Questions
Retrieve all starter questions available for the bot.
GET
/reference/get_all_starter_questions_v1_business_bot_starter_questions_all_get
Create Starter Question
Create a new starter question for the bot.
POST
/reference/create_starter_question_v1_business_bot_starter_questions_post
Delete Starter Question
Remove a starter question by ID.
DELETE
/reference/delete_starter_question_v1_business_bot_starter_questions__starter_question_id__delete
Update Starter Question
Update a starter question's details by ID.
PATCH
/reference/update_starter_question_v1_business_bot_starter_questions__starter_question_id__patch
Get All Starter Questions
Retrieves all starter questions.
GET
/v1/business/bot/starter/questions/all
Create Starter Question
Creates a new starter question.
POST
/v1/business/bot/starter/questions
Delete Starter Question
Deletes a specific starter question using its ID.
DELETE
/v1/business/bot/starter/questions/{starter_question_id}
Get all starter questions
Retrieve all starter questions for the bot.
GET
/v1/business/bot/starter-questions/all

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Botsonic official documentation to get a full list of all API endpoints and verify the scraped ones!

Get All Bots
Retrieve a list of all bots.
GET
/reference/get_all_bots_v1_business_bot_all_get
Get Specific Bot
Fetch details of a specific bot by ID.
GET
/reference/get_specific_bot_v1_business_bot__bot_id__get
Delete Bot
Remove a bot by ID.
DELETE
/reference/delete_bot_v1_business_bot__bot_id__delete
Create Bot
Create a new bot instance.
POST
/reference/create_bot_v1_business_bot_post
Get All Bots
Retrieves all bots.
GET
/v1/business/bot/all
Get Specific Bot
Retrieves a specific bot using its ID.
GET
/v1/business/bot/{bot_id}
Create Bot
Creates a new bot.
POST
/v1/business/bot
Delete bot
Delete a specific bot by ID.
DELETE
/v1/business/bot/{bot_id}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Botsonic official documentation to get a full list of all API endpoints and verify the scraped ones!

Get all bot data
Retrieve all bot data in a paginated format.
GET
/v1/business/bot-data/all
Bulk Upload URLs
Upload multiple URLs for bot data in bulk.
POST
/v1/business/bot-data/bulk-upsert-urls
Delete Bot Data
Delete specific bot data.
DELETE
/v1/business/bot-data/{data_id}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Botsonic official documentation to get a full list of all API endpoints and verify the scraped ones!

Get All Conversations
Retrieves all conversations.
GET
/v1/business/bot/data/conversations/all
Get Specific Conversation
Retrieves a specific conversation using its chat ID.
GET
/v1/business/bot/data/conversations/{chat_id}
Get all conversations
Retrieve all conversations in a paginated format.
GET
/v1/business/bot-data/conversations/all
Get specific conversation
Get specific conversation by chat_id
GET
/v1/business/bot-data/conversations/{chat_id}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Botsonic official documentation to get a full list of all API endpoints and verify the scraped ones!

Bulk Upload Urls
Uploads multiple URLs in bulk.
POST
/v1/business/bot/data/bulk/upsert/urls

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Botsonic official documentation to get a full list of all API endpoints and verify the scraped ones!

List FAQs
Get all FAQs for a bot in paginated format.
GET
/v1/business/bot-faq/all
Create Single FAQ
Create a single FAQ for a bot.
POST
/v1/business/bot-faq

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Botsonic official documentation to get a full list of all API endpoints and verify the scraped ones!

Create Starter Question
Create a new starter question for a bot.
POST
/v1/business/bot-starter-questions
Update Starter Question
Update an existing starter question.
PATCH
/v1/business/bot-starter-questions/{starter_question_id}
Get All Starter Questions
Retrieves all starter questions for the bot.
GET
/v1/business/bot-starter-questions/all

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Botsonic official documentation to get a full list of all API endpoints and verify the scraped ones!

Supported API Endpoints for Trengo

To set up Trengo integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Trengo to query the data you need using the API endpoint URLs you provide.

List all tickets
Retrieve a list of all tickets.
GET
/reference/list-all-tickets
Create a ticket
Create a new ticket in the system.
POST
/reference/create-a-ticket
Assign a ticket
Assign an existing ticket to a user.
POST
/reference/assign-a-ticket
Close a ticket
Close an existing ticket.
POST
/reference/close-a-ticket
Reopen a ticket
Reopen a previously closed ticket.
POST
/reference/reopen-a-ticket
List all messages
Retrieve a list of all messages associated with tickets.
GET
/reference/list-all-messages
Delete a ticket
Remove a specific ticket.
DELETE
/reference/delete-a-ticket
List all tickets
Retrieve a list of all tickets.
GET
/api/v2/tickets
Assign ticket
Assign a ticket to a user.
POST
/api/v2/tickets/assign
Close ticket
Close an existing ticket.
POST
/api/v2/tickets/close
Reopen ticket
Reopen a previously closed ticket.
POST
/api/v2/tickets/reopen
Delete ticket
Delete a specific ticket.
DELETE
/api/v2/tickets/{ticketId}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List contacts
Retrieve a list of all contacts.
GET
/reference/as
Create a contact
Create a new contact in the system.
POST
/reference/create-update-a-user
Delete a contact
Remove a specific contact.
DELETE
/reference/delete-a-user
List contacts
Retrieve a list of all contacts.
GET
/api/v2/contacts

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a profile
Create a new profile in the system.
POST
/reference/create-a-profile
List profiles
Retrieve a list of all profiles.
GET
/reference/list-contacts
List profiles
Retrieve a list of all profiles.
GET
/api/v2/profiles

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Import text message
Import a text message into the system.
POST
/reference/import-message

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all voip calls
Retrieve a list of all VoIP calls made.
GET
/reference/list-all-voip-calls
Get a voip call
This endpoint retrieves details of a specific voip call.
GET
/reference/get-a-voip-call

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all help centers
Retrieve a list of all help centers available.
GET
/reference/list-all-help-centers
Create a help center
This endpoint creates a new help center.
POST
/reference/create-a-help-center

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all quick replies
Retrieve a list of all quick replies created.
GET
/reference/list-all-quick-replies
Create a quick reply
This endpoint creates a new quick reply.
POST
/reference/create-a-quick-reply

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all labels
Retrieve a list of all labels.
GET
/reference/list-all-labels
Create a label
Create a new label.
POST
/reference/create-a-label
Delete a label
Remove a specific label.
DELETE
/reference/delete-a-label

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all users
Retrieve a list of all users.
GET
/reference/list-all-users
Create a user
This endpoint creates a new user.
POST
/reference/create-a-team

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a category
This endpoint creates a new category.
POST
/reference/create-a-category
Get category
Retrieve a specific category.
GET
/reference/get-a-category
Update category
Update an existing category.
PUT
/reference/update-a-category

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create an article
This endpoint creates a new article.
POST
/reference/create-an-article
List articles
Retrieve a list of all articles.
GET
/reference/list-all-articles
Get article
Retrieve a specific article.
GET
/reference/get-an-article
Update article
Update an existing article.
PUT
/reference/update-an-article

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a custom field
This endpoint creates a new custom field.
POST
/reference/create-a-custom-field

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a webhook
This endpoint creates a new webhook.
POST
/reference/create-a-webhook
List all webhooks
Retrieve a list of all webhooks set up in the system.
GET
/reference/list-all-webhooks

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a ticket result
This endpoint creates a new ticket result.
POST
/reference/create-a-ticket-result

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a contact group
This endpoint creates a new contact group.
POST
/reference/create-a-contact-group

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a team
This endpoint creates a new team.
POST
/reference/create-a-team-1

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Send a message
This endpoint sends a message.
POST
/reference/send-a-message-1

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all help centers
Retrieve a list of all help centers.
GET
/api/v2/help-centers
Get help center
Retrieve a specific help center.
GET
/reference/get-a-help-center
Update help center
Update an existing help center.
PUT
/reference/update-a-help-center

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List blocks
Retrieve a list of all blocks.
GET
/reference/list-all-blocks
Get block
Retrieve a specific block.
GET
/reference/get-a-block
Create block
Create a new block.
POST
/reference/create-a-block

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create section
Create a new section.
POST
/reference/create-a-section
Update section
Update an existing section.
PUT
/reference/update-a-section

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Botsonic and Trengo integration details

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