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integrationCrisp node
HTTP Request
integrationMy AskAI node
HTTP Request

Crisp and My AskAI integration

Save yourself the work of writing custom integrations for Crisp and My AskAI and use n8n instead. Build adaptable and scalable Communication, and AI workflows that work with your technology stack. All within a building experience you will love.

How to connect Crisp and My AskAI

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Crisp and My AskAI integration: Create a new workflow and add the first step

Step 2: Add and configure Crisp and My AskAI nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Crisp and My AskAI as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Crisp and My AskAI to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Crisp and My AskAI integration: Add and configure Crisp and My AskAI nodes

Step 3: Connect Crisp and My AskAI

A connection establishes a link between Crisp and My AskAI (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Crisp and My AskAI integration: Connect Crisp and My AskAI

Step 4: Customize and extend your Crisp and My AskAI integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Crisp and My AskAI with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Crisp and My AskAI integration: Customize and extend your Crisp and My AskAI integration

Step 5: Test and activate your Crisp and My AskAI workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Crisp and My AskAI or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Crisp and My AskAI integration: Test and activate your Crisp and My AskAI workflow

Build your own Crisp and My AskAI integration

Create custom Crisp and My AskAI workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Crisp

To set up Crisp integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Crisp to query the data you need using the API endpoint URLs you provide.

Invite an operator
Send an invitation to a new website operator.
POST
/v1/api/operators/invite
List website operators
List all website operators.
GET
/v1/api/operators/list

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Create website
Creates a new website.
POST
/v1/api/create-website
Get website
Retrieves a specific website's details.
GET
/v1/api/get-a-website
Delete website
Deletes a specified website.
DELETE
/v1/api/delete-a-website
Abort website deletion
Aborts the deletion process for a website.
DELETE
/v1/api/abort-website-deletion
Create website
Creates a new website.
POST
/v1/website
Get website
Resolves an existing website information.
GET
/v1/website/{website_id}
Abort website deletion
Aborts scheduled deletion for an existing website.
DELETE
/v1/website/{website_id}/expunge

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

List conversations
Retrieves a list of all conversations.
GET
/v1/api/list-conversations
Create a new conversation
Initiates a new conversation.
POST
/v1/api/create-a-new-conversation
Get a conversation
Retrieves the details of a specific conversation.
GET
/v1/api/get-a-conversation
Remove a conversation
Removes a specified conversation.
DELETE
/v1/api/remove-a-conversation
Send a message in conversation
Sends a message to a specific conversation.
POST
/v1/api/send-a-message-in-conversation
Get messages in conversation
Retrieves all messages in a specific conversation.
GET
/v1/api/get-messages-in-conversation
List conversations
Lists conversations for website.
GET
/v1/website/{website_id}/conversations/{page_number}
List conversations
Lists conversations for a specified website.
GET
/v1/website/{website_id}/conversations/page_number
Suggest conversation segments
Lists suggested conversation segments for a specified website.
GET
/v1/website/{website_id}/conversations/suggest/segments/{page_number}
Delete suggested segment
Deletes a suggested conversation segment for a specified website.
DELETE
/v1/website/{website_id}/conversations/suggest/segment
Suggest conversation data keys
Lists suggested conversation data keys for a specified website.
GET
/v1/website/{website_id}/conversations/suggest/data/{page_number}
Delete suggested data key
Deletes a suggested conversation data key for a specified website.
DELETE
/v1/website/{website_id}/conversations/suggest/data

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

List people profiles
Retrieves a list of all people profiles.
GET
/v1/api/list-people-profiles
Add new people profile
Creates a new profile for a person.
POST
/v1/api/add-new-people-profile
Get people profile
Retrieves the details of a specific people profile.
GET
/v1/api/get-people-profile
Save people profile
Saves changes made to a specific people profile.
PUT
/v1/api/save-people-profile
Remove people profile
Deletes a specified people profile.
DELETE
/v1/api/remove-people-profile
Get subscription status
Retrieve the subscription status of a person.
GET
/v1/api/people/subscription/status
Export profiles
Export profiles of people.
POST
/v1/api/people/profiles/export
Import profiles
Import profiles of people.
POST
/v1/api/people/profiles/import
Create profile
A people profile was created.
POST
/v1/api/people/profiles/create
Update profile
A people profile was updated.
PUT
/v1/api/people/profiles/update
Remove profile
A people profile was removed.
DELETE
/v1/api/people/profiles/remove
Bind session
A people profile was bound to session.
POST
/v1/api/people/bind/session
Sync profile
People profile was synchronized for session (ie.
POST
/v1/api/people/sync/profile
Read profiles
Retrieve the profile of a specific person.
GET
/website:people:profiles

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Count visitors
Get the count of website visitors.
GET
/v1/api/visitors/count
List visitors
List all website visitors.
GET
/v1/api/visitors/list
Clear blocked visitors in rule
Clear blocked visitors based on a specific rule.
DELETE
/v1/api/visitors/blocked/clear

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Get website availability status
Retrieve the current availability status of the website.
GET
/v1/api/availability/status

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Check if helpdesk exists
Verify the existence of a helpdesk.
HEAD
/v1/api/helpdesk/existence/check
Initialize helpdesk
Set up a new helpdesk.
POST
/v1/api/helpdesk/initialize

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

List campaigns
Retrieve a list of campaigns.
GET
/v1/api/campaigns/list
Create a new campaign template
Establish a new template for campaigns.
POST
/v1/api/campaigns/templates/create
Get a campaign template
Retrieve details of a specific campaign template.
GET
/v1/api/campaigns/templates/get
Remove a campaign template
Delete an existing campaign template.
DELETE
/v1/api/campaigns/templates/remove

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Create conversation
Creates a new conversation.
POST
/v1/website/{website_id}/conversation
Check if conversation exists
Checks if given conversation session identifier exists.
HEAD
/v1/website/{website_id}/conversation/{session_id}
Get conversation
Retrieves a conversation session.
GET
/v1/website/{website_id}/conversation/{session_id}
Initiate conversation
Initiates a conversation from an existing session.
POST
/v1/website/{website_id}/conversation/{session_id}/initiate
Get messages
Resolves messages in an existing conversation.
GET
/v1/website/{website_id}/conversation/{session_id}/messages{?timestamp_before}
Compose message
Composes a message in an existing conversation for MagicType preview.
PATCH
/v1/website/website_id/conversation/session_id/compose
Mark messages as read
Marks messages as read in conversation using given message fingerprints or all messages.
PATCH
/v1/website/website_id/conversation/session_id/read
Mark messages as delivered
Marks messages as delivered in conversation.
PATCH
/v1/website/website_id/conversation/session_id/delivered
Update conversation open state
Updates conversation open state for authenticated operator user.
PATCH
/v1/website/website_id/conversation/session_id/open
Get conversation routing assign
Resolves assigned operator for conversation routing.
GET
/v1/website/website_id/conversation/session_id/routing
Update conversation inbox
Updates inbox used for conversation.
PATCH
/v1/website/website_id/conversation/session_id/inbox
Get conversation metas
Resolves conversation meta information.
GET
/v1/website/{website_id}/conversation/{session_id}/meta
Get an original message in conversation
Resolves an existing original message in an existing conversation.
GET
/v1/website/{website_id}/conversation/{session_id}/original/{original_id}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Get messages
Retrieve messages from a specific conversation session.
GET
/v1/website/{website_id}/conversation/{session_id}/messages
Send a message
Sends a message in an existing conversation.
POST
/v1/website/{website_id}/conversation/{session_id}/message
Send message
Send a text message during a conversation session.
POST
/v1/website/website_id/conversation/session_id/message
Get message
Resolves an existing message in an existing conversation.
GET
/v1/website/{website_id}/conversation/{session_id}/message/{fingerprint}
Update message
A message has been updated.
PUT
/v1/message/update
Send message
A message has been sent from a visitor (received by operators).
POST
/v1/message/send
Receive message
A message has been sent from an operator (received by a visitor).
POST
/v1/message/receive
Remove message
A message has been removed.
DELETE
/v1/message/remove
Compose message
A message is being composed (MagicType from operator).
POST
/v1/api/messages/compose/receive
Acknowledge read message
Messages sent by visitor were read by an operator.
POST
/v1/api/messages/acknowledge/read/send
Acknowledge read received message
Messages sent by operators were read by visitor.
POST
/v1/api/messages/acknowledge/read/received
Acknowledge delivered message
Visitor client acknowledged delivery of an operator message.
POST
/v1/api/messages/acknowledge/delivered
Notify unread message
Messages sent by visitor were not read in due time by an operator.
POST
/v1/api/messages/notify/unread/send
Notify unread received message
Messages sent by operators were not read in due time by visitor.
POST
/v1/api/messages/notify/unread/received

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Update session availability
session availability changed _(eg.
POST
/v1/api/sessions/update_availability
Verify session
session verification status changed
POST
/v1/api/sessions/update_verify
Initiate session
session has been initiated (conversation started)
POST
/v1/api/sessions/request/initiated
Set email for session
an email has been set for session
POST
/v1/api/sessions/set_email
Set phone for session
a phone number has been set for session
POST
/v1/api/sessions/set_phone
Set address for session
an address has been set for session
POST
/v1/api/sessions/set_address
Set subject for session
a subject has been set for session
POST
/v1/api/sessions/set_subject
Set avatar for session
an avatar has been set for session
POST
/v1/api/sessions/set_avatar
Set nickname for session
a nickname has been set for session
POST
/v1/api/sessions/set_nickname
Set custom data for session
user custom data has been set for session
POST
/v1/api/sessions/set_data
Set segments for session
user segments have been added to session
POST
/v1/api/sessions/set_segments
Block or unblock session
session was just blocked or unblocked
POST
/v1/api/sessions/set_block
Open session
conversation has been opened by an operator (viewed by)
POST
/v1/api/sessions/set_opened
Sync locales
Current device locales were just pushed for session.
POST
/v1/session/sync/locales
Sync pages
A page was just browsed by user on session.
POST
/v1/session/sync/pages
Sync events
Events were just pushed from user on session.
POST
/v1/session/sync/events
Sync rating
A user rating was just submitted for session.
POST
/v1/session/sync/rating
Sync topic
A topic was just detected from the session messages.
POST
/v1/session/sync/topic
Remove session
Session has been removed (i.
DELETE
/v1/session/remove

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Set session closed
Conversation has been closed by a viewing operator.
POST
/v1/api/session/set_closed
Set session participants
The list of conversation participants has been updated.
POST
/v1/api/session/set_participants
Set session mentions
An operator mentioned another operator.
POST
/v1/api/session/set_mentions
Set session routing
A routing identifier was set on conversation.
POST
/v1/api/session/set_routing
Set session inbox
An inbox identifier was set on conversation.
POST
/v1/api/session/set_inbox
Set session state
Session state changed (eg.
POST
/v1/api/session/set_state
Sync session capabilities
User device just advertised its capabilities on session (eg.
POST
/v1/api/session/sync/capabilities
Sync session geolocation
Current geolocation was just pushed for session.
POST
/v1/api/session/sync/geolocation
Sync session system
Current device system was just pushed for session.
POST
/v1/api/session/sync/system
Sync session network
Current device network was just pushed for session.
POST
/v1/api/session/sync/network
Sync session timezone
Current device timezone was just pushed for session.
POST
/v1/api/session/sync/timezone

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Progress
The campaign delivery is progressing (e.
GET
/campaign:progress
Dispatched
The campaign was dispatched.
GET
/campaign:dispatched

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Initiate browsing request
MagicBrowse request initiated by visitor browser.
POST
/browsing:request:initiated
Reject browsing request
MagicBrowse request rejected by visitor browser (e.
DELETE
/browsing:request:rejected

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Initiate call request
Call was initiated (accepted by user).
POST
/call:request:initiated
Reject call request
Call was rejected (declined by user).
DELETE
/call:request:rejected

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Process widget action
Widget action processed result (success or failure).
POST
/widget:action:processed

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Check status health
The status page health has changed (either: healthy, sick or dead).
GET
/status:health:changed

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Generate upload URL
An upload URL was generated for a status file upload (signed URL, usable once).
POST
/v1/api/bucket/url/status/generated
Generate processing URL
An upload URL was generated for a processing/import upload (signed URL, usable once).
POST
/v1/api/bucket/url/processing/generated

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

List animations
Requested animation/GIF list is being returned.
GET
/v1/api/media/animations/listed

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Subscribe user
A user subscribed or unsubscribed to emails.
POST
/v1/api/email/subscribe
Track email view
A user viewed an email.
GET
/v1/api/email/track/view

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Channel event
Generic channel for plugins.
POST
/v1/api/plugin/channel
Event fired
A generic plugin event has been fired.
POST
/v1/api/plugin/event
Save plugin settings
Plugin settings saved.
POST
/v1/api/plugin/settings/saved

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

Supported methods for My AskAI

To set up My AskAI integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to My AskAI to query the data you need using the API endpoint URLs you provide.

Delete
Get
Head
Options
Patch
Post
Put

Requires additional credentials set up

Use n8n’s HTTP Request node with a predefined or generic credential type to make custom API calls.

FAQs

  • Can Crisp connect with My AskAI?

  • Can I use Crisp’s API with n8n?

  • Can I use My AskAI’s API with n8n?

  • Is n8n secure for integrating Crisp and My AskAI?

  • How to get started with Crisp and My AskAI integration in n8n.io?

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