In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Create custom Fluent Support and HUB Planner workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
List tickets
Retrieves all tickets available in the system.
Get ticket
Fetches a specific ticket by its ID.
Create ticket
Creates a new ticket by the customer.
Reply to ticket
Submits a reply to an existing ticket as an agent.
Update reply
Updates a reply to a specific ticket.
Get ticket
Retrieve a specific ticket by Ticket ID.
Create ticket
Create a new Ticket using agent.
Create ticket
This endpoint creates a new ticket.
Reply to ticket
This endpoint adds a reply to a ticket.
Update reply
This endpoint updates a specific reply for a ticket.
Delete ticket(s)
This endpoint deletes one or more tickets.
Add tag to ticket
This endpoint adds a tag to a specific ticket.
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
Update ticket properties
This endpoint updates properties associated with the ticket.
List customers
Retrieves a list of all customers.
Get customer
Fetches details of a specific customer by ID.
List customers
This endpoint gets all customers.
Get specific customer
This endpoint retrieves a specific customer.
Get customer
This endpoint retrieves a specific customer by customer ID.
Get overall reports
Retrieves overall reports based on tickets.
Get overall reports
This endpoint returns overall reports.
Get ticket stats
This endpoint returns ticket growth statistics.
Get Ticket Resolve Stats
This endpoint will return closed tickets.
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
Get Agents Summary
This endpoint will returns total summary of agents.
List saved replies
Retrieves all saved replies.
Get user overall stats
This endpoint will return user's personal overall stats
Get ticket resolve stats
This endpoint returns total ticket closed by user.
Get ticket response growth
This endpoint returns total replies done by user.
Get user summary
This endpoint returns total summary of the current agent.
Get specific saved reply
This endpoint returns a specific saved reply.
List activities
This endpoint returns all activities.
Get activity settings
This endpoint returns activity settings.
List mailboxes
This endpoint returns all mailboxes.
Get mailbox
This endpoint returns a specific mailbox.
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!
Get all projects
This call will return all projects.
Search projects
Search for projects based on their status.
Get specific project
Retrieve a specific project by its ID.
Create project
Create a new project with the provided details.
Fetch custom field templates
Fetch templates defined for your account.
Search custom fields
Search for custom fields based on their type.
Bulk update projects
Updates multiple projects in a single request.
Delete project
Deletes a specific project by id.
Add resource to project
Adds a resource to a specific project identified by projectId.
Remove resource from project
Removes a resource from a specific project identified by resourceId.
Add clients to project
Adds clients to a specific project identified by projectId.
Remove client from projects
Removes a client from specific projects identified by clientId.
Set project managers
Sets project managers for a specific project identified by projectId.
Get all project tags
Retrieves all tags for a specific project identified by its ID.
Remove project tag from project
Removes a specific tag from a project identified by its ID.
Get all bookings
Retrieve a paginated list of all bookings.
Retrieve deleted bookings
Retrieve deleted bookings using the query parameter deleted.
Retrieve booking dependencies
Retrieve booking dependencies using the query parameter dependencies.
Search bookings
Search allows to get more complex results based on given criteria.
Get specific booking
Get a specific booking by its ID.
Create a new booking
Create a new booking with minimum required fields.
Update booking
Update an existing booking.
Delete booking
Delete a specific booking by id.
Delete multiple bookings
Delete multiple bookings by booking IDs, resourceId or projectId.
Delete multiple bookings by resourceId
Delete all bookings for the resource with ID.
Delete multiple bookings by projectId
Delete all bookings for the project with ID.
List events
Call will return all projects.
Search events
Search events by name.
Get specific event
Use the following command to get a specific event by ID.
Update event
Update an existing event by ID with the complete event object.
Get all holidays
Retrieves a list of all holidays.
Search holidays
Searches for holidays within a specified date range.
Get specific holiday
Retrieves details of a specific holiday by ID.
Update a holiday
Updates an existing holiday by ID.
Get milestone
Retrieve a specific milestone by its ID.
Search milestones
Search for milestones based on specific parameters.
Create milestone
Create a new milestone with the required fields.
Update milestone
Update an existing milestone by its ID.
To set up HUB Planner integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to HUB Planner to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the HUB Planner official documentation to get a full list of all API endpoints and verify the scraped ones!
The world's most popular workflow automation platform for technical teams including
Build complex workflows, really fast