Help Scout and Microsoft Entra ID (Azure Active Directory) integration
Save yourself the work of writing custom integrations for Help Scout and Microsoft Entra ID (Azure Active Directory) and use n8n instead. Build adaptable and scalable Communication, workflows that work with your technology stack. All within a building experience you will love.
How to connect Help Scout and Microsoft Entra ID (Azure Active Directory)
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Help Scout and Microsoft Entra ID (Azure Active Directory) integration
Create custom Help Scout and Microsoft Entra ID (Azure Active Directory) workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Help Scout supported actions
Create
Create a new conversation
Delete
Delete a conversation
Get
Get a conversation
Get Many
Get many conversations
Create
Create a new customer
Get
Get a customer
Get Many
Get many customers
Properties
Get customer property definitions
Update
Update a customer
Get
Get data of a mailbox
Get Many
Get many mailboxes
Create
Create a new chat thread
Get Many
Get many chat threads
Supported API Endpoints for Microsoft Entra ID (Azure Active Directory)
List Users
Retrieve a list of user objects.
Create User
Create a new user.
Get User
Retrieve the properties and relationships of user object.
Update User
Update the properties of a user object.
Delete User
Delete a user.
List Groups
Retrieve a list of group objects.
Create Group
Create a new group.
Get Group
Retrieve the properties and relationships of a group object.
Update Group
Update the properties of a group object.
Delete Group
Delete a group.
List Applications
Retrieve a list of application objects.
Create Application
Create a new application.
Get Application
Retrieve the properties and relationships of an application object.
Update Application
Update the properties of an application object.
Delete Application
Delete an application.
List Group Members
Retrieve a list of the members of a group.
Add Group Member
Add a member to a group.
Get Group Member
Retrieve a member of a group.
Remove Group Member
Remove a member from a group.
Update Group Member
Update the properties of a group member.
To set up Microsoft Entra ID (Azure Active Directory) integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to Microsoft Entra ID (Azure Active Directory) to query the data you need using the URLs you provide.
Take a look at the Microsoft Entra ID (Azure Active Directory) official documentation to get a full list of all API endpoints
Help Scout and Microsoft Entra ID (Azure Active Directory) integration details
Microsoft Entra ID (Azure Active Directory)
Azure Active Directory (Azure AD) is Microsoft's cloud-based identity and access management service. It provides secure authentication and authorization for users, enabling them to access applications, resources, and services in the Azure cloud and other integrated applications.
Microsoft Entra ID (Azure Active Directory) credentials docs
Using predefined credential types
See Microsoft Entra ID (Azure Active Directory) integrations
Related categories
Other integrations with Help Scout
FAQ
Can Help Scout connect with Microsoft Entra ID (Azure Active Directory)?
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