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integrationMicrosoft Entra ID (Azure Active Directory) node
HTTP Request
integrationZammad node

Microsoft Entra ID (Azure Active Directory) and Zammad integration

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How to connect Microsoft Entra ID (Azure Active Directory) and Zammad

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Microsoft Entra ID (Azure Active Directory) and Zammad integration: Create a new workflow and add the first step

Step 2: Add and configure Zammad and Microsoft Entra ID (Azure Active Directory) (using the HTTP Request node)

You can find Zammad and Microsoft Entra ID (Azure Active Directory) nodes in the nodes panel and drag them onto your workflow canvas. Zammad node comes with pre-built credentials and supported actions. Microsoft Entra ID (Azure Active Directory) can be set up with the HTTP Request node using a pre-configured credential type. The HTTP Request node makes custom API calls to Microsoft Entra ID (Azure Active Directory). Configure Zammad and Microsoft Entra ID (Azure Active Directory) nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Zammad and Microsoft Entra ID (Azure Active Directory) integration: Add and configure Zammad and Microsoft Entra ID (Azure Active Directory) nodes

Step 3: Connect Zammad and Microsoft Entra ID (Azure Active Directory)

A connection establishes a link between Zammad and Microsoft Entra ID (Azure Active Directory) (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Zammad and Microsoft Entra ID (Azure Active Directory) integration: Connect Zammad and Microsoft Entra ID (Azure Active Directory)

Step 4: Customize and extend your Zammad and Microsoft Entra ID (Azure Active Directory) integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Zammad and Microsoft Entra ID (Azure Active Directory) with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Zammad and Microsoft Entra ID (Azure Active Directory) integration: Customize and extend your Zammad and Microsoft Entra ID (Azure Active Directory) integration

Step 5: Test and activate your Zammad and Microsoft Entra ID (Azure Active Directory) workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Zammad to Microsoft Entra ID (Azure Active Directory) or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Zammad and Microsoft Entra ID (Azure Active Directory) integration: Test and activate your Zammad and Microsoft Entra ID (Azure Active Directory) workflow

Build your own Microsoft Entra ID (Azure Active Directory) and Zammad integration

Create custom Microsoft Entra ID (Azure Active Directory) and Zammad workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Microsoft Entra ID (Azure Active Directory)

List Users
Retrieve a list of user objects.
GET
/users
Create User
Create a new user.
POST
/users
Get User
Retrieve the properties and relationships of user object.
GET
/users/{userId}
Update User
Update the properties of a user object.
PATCH
/users/{userId}
Delete User
Delete a user.
DELETE
/users/{userId}

To set up Microsoft Entra ID (Azure Active Directory) integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to Microsoft Entra ID (Azure Active Directory) to query the data you need using the URLs you provide.

See the example here

Take a look at the Microsoft Entra ID (Azure Active Directory) official documentation to get a full list of all API endpoints

List Groups
Retrieve a list of group objects.
GET
/groups
Create Group
Create a new group.
POST
/groups
Get Group
Retrieve the properties and relationships of a group object.
GET
/groups/{groupId}
Update Group
Update the properties of a group object.
PATCH
/groups/{groupId}
Delete Group
Delete a group.
DELETE
/groups/{groupId}

To set up Microsoft Entra ID (Azure Active Directory) integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to Microsoft Entra ID (Azure Active Directory) to query the data you need using the URLs you provide.

See the example here

Take a look at the Microsoft Entra ID (Azure Active Directory) official documentation to get a full list of all API endpoints

List Applications
Retrieve a list of application objects.
GET
/applications
Create Application
Create a new application.
POST
/applications
Get Application
Retrieve the properties and relationships of an application object.
GET
/applications/{applicationId}
Update Application
Update the properties of an application object.
PATCH
/applications/{applicationId}
Delete Application
Delete an application.
DELETE
/applications/{applicationId}

To set up Microsoft Entra ID (Azure Active Directory) integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to Microsoft Entra ID (Azure Active Directory) to query the data you need using the URLs you provide.

See the example here

Take a look at the Microsoft Entra ID (Azure Active Directory) official documentation to get a full list of all API endpoints

List Group Members
Retrieve a list of the members of a group.
GET
/groups/{groupId}/members
Add Group Member
Add a member to a group.
POST
/groups/{groupId}/members/$ref
Get Group Member
Retrieve a member of a group.
GET
/groups/{groupId}/members/{memberId}
Remove Group Member
Remove a member from a group.
DELETE
/groups/{groupId}/members/{memberId}/$ref
Update Group Member
Update the properties of a group member.
PATCH
/groups/{groupId}/members/{memberId}

To set up Microsoft Entra ID (Azure Active Directory) integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to Microsoft Entra ID (Azure Active Directory) to query the data you need using the URLs you provide.

See the example here

Take a look at the Microsoft Entra ID (Azure Active Directory) official documentation to get a full list of all API endpoints

Zammad supported actions

Create
Create a group
Delete
Delete a group
Get
Retrieve a group
Get Many
Get many groups
Update
Update a group
Create
Create an organization
Delete
Delete an organization
Get
Retrieve an organization
Get Many
Retrieve many organizations
Update
Update an organization
Create
Create a ticket
Delete
Delete a ticket
Get
Retrieve a ticket
Get Many
Retrieve many tickets
Create
Create a user
Delete
Delete a user
Get
Retrieve a user
Get Many
Retrieve many users
Get Self
Retrieve currently logged-in user
Update
Update a user

FAQs

  • Can Microsoft Entra ID (Azure Active Directory) connect with Zammad?

  • Can I use Microsoft Entra ID (Azure Active Directory)’s API with n8n?

  • Can I use Zammad’s API with n8n?

  • Is n8n secure for integrating Microsoft Entra ID (Azure Active Directory) and Zammad?

  • How to get started with Microsoft Entra ID (Azure Active Directory) and Zammad integration in n8n.io?

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