Salesforce and Zendesk integration

Save yourself the work of writing custom integrations for Salesforce and Zendesk and use n8n instead. Build adaptable and scalable Sales, Communication, workflows that work with your technology stack. All within a building experience you will love.

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How to connect Salesforce and Zendesk

Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Build your own Salesforce and Zendesk integration

Create custom Salesforce and Zendesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Salesforce supported actions

Zendesk supported actions

Salesforce and Zendesk integration details

Salesforce

Salesforce is one of the best cloud-based CRM (Customer Relationship Management) platform. It is an integrated CRM that provides a single shared view of each customer for all the departments within an organization, such as Marketing, Sales, Commerce, and Service.

Salesforce node docs + examples

Salesforce credential docs

See Salesforce integrations

Related categories

Sales Communication

Zendesk

Zendesk is a complete customer service software & sales CRM that is easy to use and responds to your business needs. It is scalable, customizable, and affordable, that is why companies like Uber and SIEMENS use Zendesk.

Zendesk node docs + examples

Zendesk credential docs

See Zendesk integrations

Related categories

Communication

Other integrations with Salesforce

Other integrations with Zendesk

Supercharge your CRM

Need a more powerful integration with your CRM? n8n lets you go beyond standard integrations offered by popular CRMs!

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Salesforce and Zendesk integration tutorials

How to easily automate your Salesforce data import

Salesforce and other CRMs are built around the data they are being fed. This begs the question, where do we get this data from? Before switching to a CRM, it is common for organizations to have data pipelines of leads and customers stored in extant sources like spreadsheets and ERPs. These sources could store data that range from hundreds to billions. Thus, it is imperative that we explore some of the most efficient and effective ways to import data into Salesforce. And this is the crux of thi

FAQs

FAQ

Can Salesforce connect with Zendesk?

Can I use Salesforce’s API with n8n?

Can I use Zendesk’s API with n8n?

Is n8n secure for integrating Salesforce and Zendesk?

How to get started with Salesforce and Zendesk integration in n8n.io?

Need help setting up your Salesforce and Zendesk integration?

Discover our latest community's recommendations and join the discussions about Salesforce and Zendesk integration.

Wrong number of executions using Zendesk Search User Node and Always Output Data

August 8, 2024Rafael Serrano

Describe the problem/error/question I’m building a workflow to update the user database in Zendesk. Basically, I search for an email using the Zendesk Search User Node and will perform different actions if the user is pr…

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