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integrationShopify node
integrationZendesk node

Shopify and Zendesk integration

n8n lets you integrate Shopify with Zendesk to build powerful workflows. Design automation that extracts, transforms and loads data between your apps and services. You can choose from thousands of ready-made apps or use our universal HTTP connector to sync apps not yet in our library.

Integrate Shopify and Zendesk

Build your own Shopify and Zendesk integration

Create custom Shopify and Zendesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

How to connect Shopify and Zendesk

  • Step 1: Add the first step

  • Step 2: Add Shopify and Zendesk nodes

  • Step 3: Connect Shopify and Zendesk

  • Step 4: Run workflow

Sync Shopify orders with Zendesk tickets

This workflow automatically syncs Shopify orders with your Zendesk tickets. Using this workflow, Shopify orders will be added or have their information updated straight to your Zendesk tickets.

Prerequisites

How it works

  1. Shopify Trigger starts the workflow whenever an order is updated.
  2. Zendesk node finds if the order already exists and has a ticket assigned.
  3. Set node keeps and passes only ticket ID.
  4. Merge by Key node combines the Shopify order data with the Zendesk ticket data.
  5. If node splits the workflow conditionally, checks if the ticket already exists or not.
  6. If order is new, Zendesk node creates a new ticket for the order.

Nodes used in this workflow

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Shopify supported actions

Create
Create an order
Delete
Delete an order
Get
Get an order
Get Many
Get many orders
Update
Update an order
Create
Create a product
Delete
Delete a product
Get
Get a product
Get Many
Get many products
Update
Update a product

Zendesk supported actions

Create
Create a ticket
Delete
Delete a ticket
Get
Get a ticket
Get Many
Get many tickets
Recover
Recover a suspended ticket
Update
Update a ticket
Get
Get a ticket field
Get Many
Get many system and custom ticket fields
Create
Create a user
Delete
Delete a user
Get
Get a user
Get Many
Get many users
Get Organizations
Get a user's organizations
Get Related Data
Get data related to the user
Search
Search users
Update
Update a user
Count
Count organizations
Create
Create an organization
Delete
Delete an organization
Get
Get an organization
Get Many
Get many organizations
Get Related Data
Get data related to the organization
Update
Update a organization

Looking to integrate Shopify and Zendesk in your company?

Why use n8n to integrate Shopify with Zendesk

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

Implement complex processes faster with n8n

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