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integrationShuffler node
HTTP Request
integrationZammad node

Shuffler and Zammad integration

Save yourself the work of writing custom integrations for Shuffler and Zammad and use n8n instead. Build adaptable and scalable Cybersecurity, and Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Shuffler and Zammad

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Shuffler and Zammad integration: Create a new workflow and add the first step

Step 2: Add and configure Zammad and Shuffler (using the HTTP Request node)

You can find Zammad and Shuffler nodes in the nodes panel and drag them onto your workflow canvas. Zammad node comes with pre-built credentials and supported actions. Shuffler can be set up with the HTTP Request node using a pre-configured credential type. The HTTP Request node makes custom API calls to Shuffler. Configure Zammad and Shuffler nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Zammad and Shuffler integration: Add and configure Zammad and Shuffler nodes

Step 3: Connect Zammad and Shuffler

A connection establishes a link between Zammad and Shuffler (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Zammad and Shuffler integration: Connect Zammad and Shuffler

Step 4: Customize and extend your Zammad and Shuffler integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Zammad and Shuffler with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Zammad and Shuffler integration: Customize and extend your Zammad and Shuffler integration

Step 5: Test and activate your Zammad and Shuffler workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Zammad to Shuffler or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Zammad and Shuffler integration: Test and activate your Zammad and Shuffler workflow

Build your own Shuffler and Zammad integration

Create custom Shuffler and Zammad workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Shuffler

GetWorkflow
Retrieve details of a specific workflow.
GET
/workflows/{workflow_id}
CreateWorkflow
Create a new workflow.
POST
/workflows
UpdateWorkflow
Update an existing workflow.
PUT
/workflows/{workflow_id}
DeleteWorkflow
Delete a specific workflow.
DELETE
/workflows/{workflow_id}
ListWorkflows
Retrieve a list of all workflows.
GET
/workflows

To set up Shuffler integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to Shuffler to query the data you need using the URLs you provide.

See the example here

Take a look at the Shuffler official documentation to get a full list of all API endpoints

GetTrigger
Retrieve details of a specific trigger.
GET
/triggers/{trigger_id}
CreateTrigger
Create a new trigger.
POST
/triggers
UpdateTrigger
Update an existing trigger.
PUT
/triggers/{trigger_id}
DeleteTrigger
Delete a specific trigger.
DELETE
/triggers/{trigger_id}
ListTriggers
Retrieve a list of all triggers.
GET
/triggers

To set up Shuffler integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to Shuffler to query the data you need using the URLs you provide.

See the example here

Take a look at the Shuffler official documentation to get a full list of all API endpoints

GetAction
Retrieve details of a specific action.
GET
/actions/{action_id}
CreateAction
Create a new action.
POST
/actions
UpdateAction
Update an existing action.
PUT
/actions/{action_id}
DeleteAction
Delete a specific action.
DELETE
/actions/{action_id}
ListActions
Retrieve a list of all actions.
GET
/actions

To set up Shuffler integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to Shuffler to query the data you need using the URLs you provide.

See the example here

Take a look at the Shuffler official documentation to get a full list of all API endpoints

GetEvent
Retrieve details of a specific event.
GET
/events/{event_id}
CreateEvent
Create a new event.
POST
/events
UpdateEvent
Update an existing event.
PUT
/events/{event_id}
DeleteEvent
Delete a specific event.
DELETE
/events/{event_id}
ListEvents
Retrieve a list of all events.
GET
/events

To set up Shuffler integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to Shuffler to query the data you need using the URLs you provide.

See the example here

Take a look at the Shuffler official documentation to get a full list of all API endpoints

Zammad supported actions

Create
Create a group
Delete
Delete a group
Get
Retrieve a group
Get Many
Get many groups
Update
Update a group
Create
Create an organization
Delete
Delete an organization
Get
Retrieve an organization
Get Many
Retrieve many organizations
Update
Update an organization
Create
Create a ticket
Delete
Delete a ticket
Get
Retrieve a ticket
Get Many
Retrieve many tickets
Create
Create a user
Delete
Delete a user
Get
Retrieve a user
Get Many
Retrieve many users
Get Self
Retrieve currently logged-in user
Update
Update a user

FAQs

  • Can Shuffler connect with Zammad?

  • Can I use Shuffler’s API with n8n?

  • Can I use Zammad’s API with n8n?

  • Is n8n secure for integrating Shuffler and Zammad?

  • How to get started with Shuffler and Zammad integration in n8n.io?

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Why use n8n to integrate Shuffler with Zammad

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

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Use 1000+ workflow templates available from our core team and our community.

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