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integrationTrengo node
HTTP Request
integrationWorkboard node
HTTP Request

Trengo and Workboard integration

Save yourself the work of writing custom integrations for Trengo and Workboard and use n8n instead. Build adaptable and scalable Communication, and Productivity workflows that work with your technology stack. All within a building experience you will love.

How to connect Trengo and Workboard

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Trengo and Workboard integration: Create a new workflow and add the first step

Step 2: Add and configure Trengo and Workboard nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Trengo and Workboard as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Trengo and Workboard to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Trengo and Workboard integration: Add and configure Trengo and Workboard nodes

Step 3: Connect Trengo and Workboard

A connection establishes a link between Trengo and Workboard (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Trengo and Workboard integration: Connect Trengo and Workboard

Step 4: Customize and extend your Trengo and Workboard integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Trengo and Workboard with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Trengo and Workboard integration: Customize and extend your Trengo and Workboard integration

Step 5: Test and activate your Trengo and Workboard workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Trengo and Workboard or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Trengo and Workboard integration: Test and activate your Trengo and Workboard workflow

Build your own Trengo and Workboard integration

Create custom Trengo and Workboard workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Trengo

To set up Trengo integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Trengo to query the data you need using the API endpoint URLs you provide.

List all tickets
Retrieve a list of all tickets.
GET
/reference/list-all-tickets
Create a ticket
Create a new ticket in the system.
POST
/reference/create-a-ticket
Assign a ticket
Assign an existing ticket to a user.
POST
/reference/assign-a-ticket
Close a ticket
Close an existing ticket.
POST
/reference/close-a-ticket
Reopen a ticket
Reopen a previously closed ticket.
POST
/reference/reopen-a-ticket
List all messages
Retrieve a list of all messages associated with tickets.
GET
/reference/list-all-messages
Delete a ticket
Remove a specific ticket.
DELETE
/reference/delete-a-ticket
List all tickets
Retrieve a list of all tickets.
GET
/api/v2/tickets
Assign ticket
Assign a ticket to a user.
POST
/api/v2/tickets/assign
Close ticket
Close an existing ticket.
POST
/api/v2/tickets/close
Reopen ticket
Reopen a previously closed ticket.
POST
/api/v2/tickets/reopen
Delete ticket
Delete a specific ticket.
DELETE
/api/v2/tickets/{ticketId}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List contacts
Retrieve a list of all contacts.
GET
/reference/as
Create a contact
Create a new contact in the system.
POST
/reference/create-update-a-user
Delete a contact
Remove a specific contact.
DELETE
/reference/delete-a-user
List contacts
Retrieve a list of all contacts.
GET
/api/v2/contacts

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a profile
Create a new profile in the system.
POST
/reference/create-a-profile
List profiles
Retrieve a list of all profiles.
GET
/reference/list-contacts
List profiles
Retrieve a list of all profiles.
GET
/api/v2/profiles

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Import text message
Import a text message into the system.
POST
/reference/import-message

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all voip calls
Retrieve a list of all VoIP calls made.
GET
/reference/list-all-voip-calls
Get a voip call
This endpoint retrieves details of a specific voip call.
GET
/reference/get-a-voip-call

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all help centers
Retrieve a list of all help centers available.
GET
/reference/list-all-help-centers
Create a help center
This endpoint creates a new help center.
POST
/reference/create-a-help-center

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all quick replies
Retrieve a list of all quick replies created.
GET
/reference/list-all-quick-replies
Create a quick reply
This endpoint creates a new quick reply.
POST
/reference/create-a-quick-reply

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all labels
Retrieve a list of all labels.
GET
/reference/list-all-labels
Create a label
Create a new label.
POST
/reference/create-a-label
Delete a label
Remove a specific label.
DELETE
/reference/delete-a-label

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all users
Retrieve a list of all users.
GET
/reference/list-all-users
Create a user
This endpoint creates a new user.
POST
/reference/create-a-team

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a category
This endpoint creates a new category.
POST
/reference/create-a-category
Get category
Retrieve a specific category.
GET
/reference/get-a-category
Update category
Update an existing category.
PUT
/reference/update-a-category

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create an article
This endpoint creates a new article.
POST
/reference/create-an-article
List articles
Retrieve a list of all articles.
GET
/reference/list-all-articles
Get article
Retrieve a specific article.
GET
/reference/get-an-article
Update article
Update an existing article.
PUT
/reference/update-an-article

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a custom field
This endpoint creates a new custom field.
POST
/reference/create-a-custom-field

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a webhook
This endpoint creates a new webhook.
POST
/reference/create-a-webhook
List all webhooks
Retrieve a list of all webhooks set up in the system.
GET
/reference/list-all-webhooks

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a ticket result
This endpoint creates a new ticket result.
POST
/reference/create-a-ticket-result

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a contact group
This endpoint creates a new contact group.
POST
/reference/create-a-contact-group

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a team
This endpoint creates a new team.
POST
/reference/create-a-team-1

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Send a message
This endpoint sends a message.
POST
/reference/send-a-message-1

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all help centers
Retrieve a list of all help centers.
GET
/api/v2/help-centers
Get help center
Retrieve a specific help center.
GET
/reference/get-a-help-center
Update help center
Update an existing help center.
PUT
/reference/update-a-help-center

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List blocks
Retrieve a list of all blocks.
GET
/reference/list-all-blocks
Get block
Retrieve a specific block.
GET
/reference/get-a-block
Create block
Create a new block.
POST
/reference/create-a-block

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create section
Create a new section.
POST
/reference/create-a-section
Update section
Update an existing section.
PUT
/reference/update-a-section

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Supported API Endpoints for Workboard

To set up Workboard integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Workboard to query the data you need using the API endpoint URLs you provide.

Get user profile
Retrieve the profile information of a user.
GET
/api/v1/users/profile
Create user
Add a new user to the system.
POST
/api/v1/users/create
Update user profile
Modify the profile information of an existing user.
PUT
/api/v1/users/update
Delete user
Remove a user from the system.
DELETE
/api/v1/users/delete
List users
Retrieve a list of users in WorkBoard.
GET
/wb/apis/user
Update user profile
Update the profile information of an existing user.
PUT
/api/v1/users/modify
Get user profile
Retrieve the profile of a user.
GET
/api/users/profile
Create user
Create a new user in the system.
POST
/api/users/create
Update user profile
Update the profile information of an existing user.
PUT
/api/users/update
Delete user
Remove a user from the system.
DELETE
/api/users/delete

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

Get all goals
Retrieve a list of all goals.
GET
/api/v1/goals
Create a goal
Add a new goal to the system.
POST
/api/v1/goals/create
Get goal
Retrieve the details of a specific goal by its ID.
GET
/goal/{goal_id}
Create goal
Create a goal for a user in your organization, including metrics sourced from the same person.
POST
/goal/
Get metric for goal
List data for one metric associated with the specified goal.
GET
/goal/{goal_id}/metric/{metric_id}
Get alignment for goal
List aligned and dependent goals associated with the specified goal.
GET
/goal/{goal_id}/alignment
Get all goals
Retrieve a list of all goals.
GET
/api/goals
Create a goal
Create a new goal in the system.
POST
/api/goals/create

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

Get all metrics
Retrieve a list of all metrics.
GET
/api/v1/metrics
Add metric data
Insert data for a specific metric.
POST
/api/v1/metrics/data
Add metric data
Add new data to an existing metric.
PUT
/api/v1/metrics/update
Get all metrics
Retrieve a list of all metrics.
GET
/api/metrics
Add metric data
Add data to an existing metric.
POST
/api/metrics/add

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

Get all tags
Retrieve a list of all tags.
GET
/api/v1/tags
Add tags to metrics
Add multiple tags to multiple metrics.
POST
/apis/metric/tags
Remove metric tags
Delete given tag lists mapped to the metric.
DELETE
/apis/metric/{metric_id}/tags
Get all tags
Returns all key result tags in the system.
GET
/apis/tags
Get one tag
Returns the specified key result tag.
GET
/apis/tags/{tag_id}
Get all tags for a group
Returns all tags available in a specified group of tags.
GET
/tags/?group_id={group_id}
Get all tags
Retrieve a list of all tags.
GET
/api/tags
Add tags to a single metric
Attach tags to a specific metric.
POST
/api/tags/addToMetric

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

Get action items
Retrieve a list of action items.
GET
/api/v1/action_items
Get action items
Retrieve a list of action items.
GET
/api/action_items
Create an action item
Create a new action item.
POST
/api/action_items/create

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

Get teams
Retrieve a list of all teams.
GET
/api/v1/teams
Create a team
Add a new team to the system.
POST
/api/v1/teams/create
Get teams
Retrieve a list of all teams.
GET
/api/teams
Create a team
Create a new team in the system.
POST
/api/teams/create

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

Get workstreams
Retrieve a list of all workstreams.
GET
/api/v1/workstreams
Create workstreams
Create a new workstream in the system.
POST
/api/v1/workstreams/create
Get workstreams
Retrieve a list of all workstreams.
GET
/api/workstreams

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

Get data streams
Retrieve a list of data streams.
GET
/api/v1/data_streams

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

Get user profile
Request profile information for the authenticated user, including first name, last name, company, email address, and account creation date.
GET
/user/{user_id}
Create a new user
Create a new user in the organization with the user's profile attributes.
POST
/user
Update user
Update user's profile and timezone information.
PUT
/wb/apis/user/?profile[title]=CMO&user_id={user_id}
Delete user
Delete a user's account and remove them from the organization.
PATCH
/wb/apis/user/?user_id={user_id}&action=disable
Get user goals
List details for goals belonging to the user.
GET
/wb/apis/user/goal
Get user teams
List all the teams that the user manages, or of which they are a member.
GET
/user/{user_id}/team/{team_id}
Bulk User Provisioning
Add, update and modify users in the existing organization.
PUT
/user/importOrg
Update user
Update a user's profile information.
PUT
/wb/apis/user/
Delete user
Delete a user's account and remove them from the organization.
PATCH
/wb/apis/user/{user_id}
Get user goals
List details for goals belonging to the user.
GET
/wb/apis/user/{user_id}/goal/{goal_id}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

List metrics
Use this endpoint to retrieve a list of metrics associated with goals in WorkBoard.
GET
/wb/apis/metric/list
Create metric
Use this endpoint to create a new metric for a specified goal.
POST
/wb/apis/metric/create
Update metric
Use this endpoint to update an existing metric based on its ID.
PUT
/wb/apis/metric/update
Delete metric
Use this endpoint to delete a metric by its ID.
DELETE
/wb/apis/metric/delete
List metrics
Returns all metrics that the authenticated user is responsible for updating.
GET
/metric/
Get one metric
Returns data for an individual metric.
GET
/metric/{metric_id}
Get tags for metric
Returns all key result tags mapped to the given metric in the system.
GET
/apis/metric/{metric_id}/tags
Get list of metrics' tags
Returns all tags mapped to given metric list.
GET
/apis/metric/krtags?metric_ids=metric_id1,metric_id2
Get metrics for tag
Returns all metrics mapped to the given tag_id.
GET
/apis/metric/tags?tag_id={tag_id}
Add tags to metric
Add multiple tags to the given metric.
PUT
apis/metric/{metric_id}/tags
Add tags to a single metric
Add multiple tags to the given metric.
PUT
/apis/metric/{metric_id}/tags
Add tags to a single metric
Add multiple tags to the given metric.
PUT
PUT apis/metric/{metric_id}/tags

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

Get data streams
Retrieve a list of all data streams.
GET
/api/v1/datastreams
Create data streams
Create a new data stream in the system.
POST
/api/v1/datastreams/create

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

FAQs

  • Can Trengo connect with Workboard?

  • Can I use Trengo’s API with n8n?

  • Can I use Workboard’s API with n8n?

  • Is n8n secure for integrating Trengo and Workboard?

  • How to get started with Trengo and Workboard integration in n8n.io?

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