Real-Time WooCommerce Order Delay Detection with Email & Slack Alerts

This n8n workflow listens to real-time WooCommerce order events and automatically detects delivery delays based on the estimated delivery date. When a delay is identified, it proactively notifies the customer via email and alerts internal teams through Slack, ensuring transparency and faster response to fulfillment issues.

Quick Start – Get This Running Fast

1. Import the workflow JSON into n8n.
2. Connect WooCommerce credentials.
3. Configure Gmail and Slack credentials.
4. Activate the workflow.
5. Start receiving automatic delay alerts in real time.

What It Does

This workflow proactively monitors WooCommerce orders for delivery delays. It is triggered whenever a new order is created or updated.

The workflow validates order status, checks the estimated delivery date, calculates delay duration and sends notifications if a delay is detected.

Who’s It For

• WooCommerce Store Owners
• E-commerce Operations Teams
• Customer Support Teams
• Fulfillment & Logistics Teams

Requirements

• WooCommerce store with REST API access
• Gmail account (OAuth enabled)
• Slack workspace
• n8n instance (Cloud or Self-hosted)

Workflow Steps

1. WooCommerce Trigger
2. Normalize Order Data
3. Validate Order Status
4. Fetch Estimated Delivery Date
5. Calculate Delay
6. Send Email Notification
7. Send Slack Alert

Customization

• Modify delay threshold
• Customize email and Slack message formats
• Add escalation logic

Optional Enhancements

• SMS / WhatsApp alerts
• Support ticket creation
• Analytics dashboards

Troubleshooting

Support

For advanced automation or customization support, contact WeblineIndia.