This n8n workflow is designed for working with the WhatsApp Business platform. It allows to send custom replies via WhatsApp in response to incoming user messages.
💡 Take a look at the step-by-step tutorial on how to create a WhatsApp bot.
The workflow consists of two parts:
- The first Verify webhook sends back verification challenge string. You will need this part during the setup process on the Meta for Developers portal:
- Select your App
- Go to WhatsApp Configuration
- Click on the Edit button in the Webhook session
- Enter your production webhook URL, provide Verify token (can be any text string)
- Remember to activate the n8n workflow!
- Finally press "Verify and save"
- Once the webhook is verified, the Respond webhook receives various POST requests from Meta regarding WhatsApp messages (user messages and status notifications).
The workflow checks whether the incoming JSON contains a user message. If this is the case, it sends the text message back to the user. This is a custom message, not a WhatsApp Business template.