Published 6 months ago
This workflow uses OpenAI Assistant to compose draft replies for labeled email messages. It automatically connects the drafts to Gmail threads.
💡 You can add knowledge base to your OpenAI Assistant and make your reply drafts very customized (e.g. compose response with product information in response to inquiry from customer).
🎬 See this workflow in action in my YouTube video about automating Gmail.
The workflow is triggered at regular intervals (default: every 1 minute – you can change this value) to check for messages with a specific label (e.g., "AI").
The content of the retrieved email message is then forwarded to the OpenAI Assistant node, and a reply draft is generated. Next, the response from the Assistant is converted to HTML, and a raw message in RFC standard is composed.
💡 You can learn more about composing drafts with the Gmail API in the official Google documentation.
The raw email message (reply draft) is encoded and attached to the original thread ID. Finally, the trigger label (in this case: "AI") is removed to prevent the workflow from looping.
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