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Update all Zammad Roles to default values

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Last update 5 months ago

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This n8n workflow allows you to reset all user roles in Zammad to specified default roles. It ensures consistency in role management across your Zammad instance.

Features

  • Retrieve all active users from Zammad.
  • Update each user's roles to predefined default role IDs.
  • Exclude specific users by their IDs from the update process.
  • Simple configuration for default roles and excluded users.

Usage

  1. Import the Workflow: Upload the provided .json file into your n8n instance.
  2. Configure Variables:
    • zammad_base_url: Your Zammad instance URL.
    • zammad_api_key: Your Zammad API key.
    • default_roles: List of default role IDs to apply to all users.
    • exclude_zammad_users_by_id: List of user IDs to exclude from the update.
  3. Run the Workflow: Execute the workflow to update roles automatically.

Issues and Suggestions

For issues or suggestions, visit the GitHub Repository.