Community Node Disclaimer: As this workflow relies on a community node, it is limited to self-hosted environments.
How It Works
Gravity Forms Customer Feedback Form Integration: This workflow streamlines the process of handling customer feedback submitted via Gravity Forms. It ensures the data is correctly formatted and seamlessly integrates with KlickTipp.
Data Transformation: Input data is validated and transformed to meet KlickTipp’s API requirements, including formatting phone numbers and converting dates.
Key Features
Gravity Forms Trigger
- Captures new form submissions from Gravity Forms via a webhook and initiates the workflow.
Data Processing and Transformation
- Formats and validates essential data:
- Converts phone numbers to numeric-only format with international prefixes.
- Transforms dates (e.g., birthdays) to UNIX timestamps.
- Calculates and scales numeric responses (e.g., webinar ratings).
- Parses webinar selections into timestamps for structured scheduling.
Subscriber Management in KlickTipp
- Adds or updates contacts in a KlickTipp subscriber list.
- Includes custom field mappings such as:
- Personal details (name, email, birthday, phone number).
- Feedback and preferences (e.g., webinar ratings, chosen sessions).
- Structured answers from form responses.
- Tags contacts for segmentation: Adds fixed and dynamic tags to contacts.
Error Handling
- Ensures invalid or empty data is handled gracefully, preventing workflow interruptions.
Setup Instructions
Install and Configure Nodes:
- Set up the Webhook, Set, and KlickTipp nodes in your n8n instance.
- Authenticate your Gravity Forms and KlickTipp accounts.
Prepare Custom Fields in KlickTipp:
-
Create fields in KlickTipp to align with the form submission data, such as:
Name Datentyp Gravityforms_URL_Linkedin URL Gravityforms_kurs/webinar_zeitpunkt Datum & Zeit Gravityforms_kurs/webinar_bewertung Dezimalzahl Gravityforms_feedback Absatz Gravityforms_kontaktaufnahme Zeile
After creating fields, allow 10-15 minutes for them to sync. If fields don’t appear, reconnect your KlickTipp credentials.
Field Mapping and Adjustments:
Verify and customize field assignments in the workflow to align with your specific form and subscriber list setup.
Workflow Logic
-
Trigger via Gravity Forms Submission:
The workflow begins when a new form submission is received through the webhook. -
Transform Data for KlickTipp:
Formats and validates raw form data for compatibility with KlickTipp’s API. -
Add to KlickTipp Subscriber List:
Adds processed data as a new subscriber or updates an existing one. -
Get all tags from KlickTipp and create a list: Fetches all existing Tags and turns them into an array
-
Define tags to dynamically set for contacts: Definiton of variables that are received from the form submission and should be converted into tags
-
Merge tags of both lists:
Checks whether the list of existing tags in KlickTipp contains the tags which should be dynamically set based on the form submission -
Tag creation and tagging contacts: Creates new tags if it previously did not exist and then tags the contact
Benefits
Efficient lead generation: Contacts from forms are automatically imported into KlickTipp and can be used immediately, saving time and increasing the conversion rate.
Automated processes: Experts can start workflows directly, such as welcome emails or course admissions, reducing administrative effort.
Error-free data management: The template ensures precise data mapping, avoids manual corrections and reinforces a professional appearance.
Testing and Deployment
Test the workflow by filling the form on Gravity Forms and verifying data updates in KlickTipp.
Notes
Customization: Update field mappings within the KlickTipp nodes to align with your account setup. This ensures accurate data syncing.