This workflow combines OpenAI, Retrieval-Augmented Generation (RAG), and WooCommerce to create an intelligent personal shopping assistant. It handles two scenarios:
- Product Search: Extracts user intent (keywords, price ranges, SKUs) and fetches matching products from WooCommerce.
- General Inquiries: Answers store-related questions (e.g., opening hours, policies) using RAG and documents stored in Google Drive.
How It Works
1. Chat Interaction & Intent Detection
- Chat Trigger:
- Starts when a user sends a message ("When chat message received").
- Information Extractor:
- Uses OpenAI to analyze the message and determine if the user is searching for a product or asking a general question.
- Extracts:
search
(true/false).
keyword
, priceRange
, SKU
, category
(if product-related).
- Example:
{
"search": true,
"keyword": "red handbags",
"priceRange": { "min": 50, "max": 100 },
"SKU": "BAG123",
"category": "women's accessories"
}
2. Product Search (WooCommerce Integration)
- AI Agent:
- If
search: true
, routes the request to the personal_shopper
tool.
- WooCommerce Node:
- Queries the WooCommerce store using extracted parameters (
keyword
, priceRange
, SKU
).
- Filters products in stock (
stockStatus: "instock"
).
- Returns matching products (e.g., "red handbags under €100").
3. General Inquiries (RAG System)
- RAG Tool:
- If
search: false
, uses the Qdrant Vector Store to retrieve store information from documents.
- Google Drive Integration:
- Documents (e.g., store policies, FAQs) are stored in Google Drive.
- Downloaded, split into chunks, and embedded into Qdrant for semantic search.
- OpenAI Chat Model: Generates answers based on retrieved documents (e.g., "Our store opens at 9 AM").
Set Up Steps
1. Configure the RAG System
- Google Drive Setup:
- Upload store documents .
- Update the Google Drive2 node with your folder ID.
- Qdrant Vector Database:
- Clean the collection (update Qdrant Vector Store node with your URL).
- Use Embeddings OpenAI to convert documents into vectors.
2. Configure OpenAI & WooCommerce
- OpenAI Credentials:
- Add your API key to all OpenAI nodes (
OpenAI Chat Model
, Embeddings OpenAI
, etc.).
- WooCommerce Integration:
- Connect your WooCommerce store (credentials in the
personal_shopper
node).
- Ensure product data is synced and accessible.
3. Customize the AI Agent
- Intent Detection:
- Modify the Information Extractor’s system prompt to align with your store’s terminology.
- RAG Responses:
- Update the tool description to reflect your store’s documents.
Notes
This template is ideal for e-commerce businesses needing a hybrid assistant for product discovery and customer support.