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Who is this template for?
This template is ideal for small businesses, agencies, and solo professionals who want to automate appointment scheduling and caller follow-up through a voice-based AI receptionist. If you’re using tools like Google Calendar, Airtable, and Vapi (Twilio), this setup is for you.
What problem does this workflow solve?
Manual call handling, appointment booking, and email coordination can be time-consuming and prone to errors. This workflow solves that by automating the receptionist role: answering calls, checking calendar availability, managing appointments, and storing call summaries—all without human intervention.
What this workflow does
This Agent Receptionist manages inbound voice calls and scheduling tasks using Vapi and Google Calendar. It checks availability, books or updates calendar events, sends email confirmations, and logs call details into Airtable. The workflow includes built-in logic for slot management, email triggers, and storing call transcripts.
Setup Instructions
Duplicate Airtable Base: Use this Airtable base templateBASE LINK
Import Workflow: Load provided JSON into your n8n instance.
Credentials: Connect your Google Calendar and Airtable credentials in n8n.
Activate Workflow: Enable workflow to get live webhook URLs.
Vapi Configuration:
Paste provided system prompt into Vapi Assistant.
Link the appropriate webhook URLs from n8n (GetSlots, BookSlots, UpdateSlots, CancelSlots, and end-of-call report).
Disclaimer
Optimized for cloud-hosted n8n instances. Self-hosted users should verify webhook and credential setups.