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Incident Response Workflow - Part 2

Apps in this workflow

Webhook
Mattermost
PagerDuty

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Created 3 years ago by tanay1337
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Description

This workflow is the second of three. You can find the other workflkows here:

  1. Incident Response Workflow - Part 1
  2. Incident Response Workflow - Part 2
  3. Incident Response Workflow - Part 3

We have the following nodes in the workflow:

  1. Webhook node: This trigger node listens to the event when the Acknowledge button is clicked.
  2. PagerDuty node: This node changes the status of the incident report from 'Triggered' to 'Acknowledged' in PagerDuty.
  3. Mattermost node: This node publishes a message in the auxiliary channel saying that the status of the incident report has been changed to Acknowledged.

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