This workflow is the second of three. You can find the other workflkows here:
- Incident Response Workflow - Part 1
- Incident Response Workflow - Part 2
- Incident Response Workflow - Part 3
We have the following nodes in the workflow:
- Webhook node: This trigger node listens to the event when the Acknowledge button is clicked.
- PagerDuty node: This node changes the status of the incident report from 'Triggered' to 'Acknowledged' in PagerDuty.
- Mattermost node: This node publishes a message in the auxiliary channel saying that the status of the incident report has been changed to Acknowledged.