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Automate Client Onboarding with GPT-4o, GoHighLevel, Google Drive, Slack, and Gmail

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Created by: Adam Crafts || adamcrafts

Adam Crafts

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Last update 2 days ago

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Automate the complete client onboarding process using n8n, GoHighLevel, Slack, Google Drive, and Gmail.
This workflow ensures a smooth, scalable onboarding journey for every new client.


📌 Purpose

This workflow is designed to:

  • Eliminate repetitive setup tasks during onboarding
  • Automatically create client-specific resources (folders, contacts, tasks, channels)
  • Maintain seamless communication between your team and the client
  • Deliver instant confirmation and welcome emails (via Gmail)

⚡ Trigger

Triggered by an n8n Form submission (Client Onboarding Form) where clients provide:

  • Name
  • Email
  • Company Name
  • Website
  • Proposal/Scope Document (PDF)

🛠️ Actions Performed

  1. Extract Proposal/Scope Document

    • Reads uploaded PDF and extracts key details.
  2. Google Drive Setup

    • Creates a client folder in Drive
    • Saves uploaded proposal for team access
  3. GoHighLevel Setup

    • Creates or updates client contact in GoHighLevel
    • Uses AI to parse proposal and generate 20–30 detailed onboarding tasks
    • Creates tasks directly in GoHighLevel for structured project management
  4. Slack Setup

    • Creates a dedicated client Slack channel
    • Posts a welcome message with checklist and kickoff details
  5. Welcome Email

    • Sends a personalized Gmail email including:

      • Google Drive folder link
      • GoHighLevel workspace access
      • Slack channel invite
      • Onboarding call scheduler link

🧩 Workflow Architecture

flowchart TD
    A[Form Submission] --> B[Extract Proposal PDF]
    B --> C[Create Google Drive Folder]
    C --> D[Save Folder ID]
    D --> E[Create/Update GoHighLevel Contact]
    E --> F[AI: Segment Tasks from Proposal]
    F --> G[Loop Over Tasks]
    G --> H[Create Tasks in GoHighLevel]
    G --> I[Slack Create Channel]
    I --> J[Slack Post Welcome Message]
    J --> K[Send Gmail Welcome Email]

🔧 Configuration Notes

Before using this workflow, configure:

1. Google Drive

  • OAuth2 credentials
  • Folder creation permissions

2. GoHighLevel

  • OAuth2 credentials for API access
  • Ensure permissions for contacts and tasks

3. Slack

  • Slack App with bot permissions

  • OAuth scopes:

    • channels:write
    • chat:write
    • users:read.email

4. Gmail (OAuth2 or SMTP)

  • Configure account for sending emails
  • Update recipient details

📬 Example Outputs

✅ Slack Channel Welcome

Automated Slack post welcoming the client and outlining next steps.

✅ Gmail Welcome Email

Personalized welcome message with links to Drive, Slack, and GoHighLevel.


🚦 Suggested Triggers

This workflow can be adapted to trigger on:

  • Payment received (Stripe/PayPal)
  • Contract signed (DocuSign/HelloSign)
  • CRM Opportunity Won (GoHighLevel or HubSpot)

🏷️ Tags

onboarding · automation · gohighlevel · slack · google-drive · gmail


📢 Notes

  • Due dates that fall on weekends are shifted to the next weekday.
  • AI-powered parsing ensures granular tasks and sequential steps.
  • Designed for scalability, ensuring every client receives a consistent onboarding flow.