Google Sheets → Personalized Email Reply Automation with OpenAI + Gmail
Most teams reply to inbound leads manually — copying info from a CRM, drafting a response, and hitting send.
This workflow automates lead intake, draft generation, and sending — directly from a Google Sheet trigger.
Benefits
- Pull new leads and context automatically from Google Sheets
- Generate professional HTML replies with OpenAI
- Personalize each response using lead name, intent, and message
- Send replies via Gmail with your real display name + signature
- Save hours per week on repetitive inbox work
How It Works
- Manual trigger starts the workflow
- Reads rows from Google Sheets (Email, First Name, Intent, Message)
- Fetches Gmail sendAs to capture display name for signature
- Calls OpenAI model (via n8n LangChain node) to generate HTML reply
- Sends email via Gmail node with subject = "Re:" + Intent and HTML body
- Continues for each row, even if one fails (alwaysOutputData enabled)
Who Is This For
- Founders handling inbound leads manually
- SDRs and sales teams replying to prospects
- Agencies wanting consistent, on-brand email responses
Setup
- Connect Google Sheets (replace with your Document ID + Sheet Name)
- Connect Gmail (OAuth2) and enable sendAs retrieval
- Add OpenAI API credentials (choose GPT-4/5 or Claude model)
- Set Gmail node emailType = html for proper formatting
- Test with a few leads before running in bulk
ROI & Monetization
- Save 3–5 hours per week on manual email drafting
- Use as a client-facing “Inbox Automation” service
- Bundle with CRM sync or Zapier handoff for $500–$2k/month retainers
Strategy Insights
In the full walkthrough, I show how to:
- Build this system step by step in n8n
- Craft prompts that output clean HTML with signature
- Handle edge cases (missing fields, null intents) gracefully
- Turn this into a recurring email automation offer
Check Out My Channel
For more advanced AI automation systems that generate real business results, check out my YouTube channel where I share the exact strategies I use to build automation agencies, sell high-value services, and scale to $20k+ monthly revenue.