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integrationMicrosoft Outlook node
integrationZendesk node

Microsoft Outlook and Zendesk integration

Save yourself the work of writing custom integrations for Microsoft Outlook and Zendesk and use n8n instead. Build adaptable and scalable Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Microsoft Outlook and Zendesk

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Microsoft Outlook and Zendesk integration: Create a new workflow and add the first step

Step 2: Add and configure Microsoft Outlook and Zendesk nodes

You can find Microsoft Outlook and Zendesk in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Microsoft Outlook and Zendesk nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Microsoft Outlook and Zendesk integration: Add and configure Microsoft Outlook and Zendesk nodes

Step 3: Connect Microsoft Outlook and Zendesk

A connection establishes a link between Microsoft Outlook and Zendesk (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Microsoft Outlook and Zendesk integration: Connect Microsoft Outlook and Zendesk

Step 4: Customize and extend your Microsoft Outlook and Zendesk integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Microsoft Outlook and Zendesk with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Microsoft Outlook and Zendesk integration: Customize and extend your Microsoft Outlook and Zendesk integration

Step 5: Test and activate your Microsoft Outlook and Zendesk workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Microsoft Outlook to Zendesk or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Microsoft Outlook and Zendesk integration: Test and activate your Microsoft Outlook and Zendesk workflow

Build your own Microsoft Outlook and Zendesk integration

Create custom Microsoft Outlook and Zendesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Microsoft Outlook supported actions

Create
Create a new calendar
Delete
Delete a calendar
Get
Retrieve a calendar
Get Many
List and search calendars
Update
Update a calendar
Create
Create a new contact
Delete
Delete a contact
Get
Retrieve a contact
Get Many
List and search contacts
Update
Update a contact
Create
Create a new email draft
Delete
Delete an email draft
Get
Retrieve an email draft
Send
Send an existing email draft
Update
Update an email draft
Create
Create a new event
Delete
Delete an event
Get
Retrieve an event
Get Many
List and search events
Update
Update an event
Create
Create a mail folder in the root folder of the user's mailbox
Delete
Delete a folder
Get
Retrieve a folder
Get Many
Get many folders
Update
Update a folder
Get Many
Retrieves the messages in a folder
Delete
Delete a message
Get
Retrieve a single message
Get Many
List and search messages
Move
Move a message to a folder
Reply
Create a reply to a message
Send
Send a message
Update
Update a message
Add
Add an attachment to a message
Download
Download an attachment from a message
Get
Retrieve information about an attachment of a message
Get Many
Retrieve information about the attachments of a message

Zendesk supported actions

Create
Create a ticket
Delete
Delete a ticket
Get
Get a ticket
Get Many
Get many tickets
Recover
Recover a suspended ticket
Update
Update a ticket
Get
Get a ticket field
Get Many
Get many system and custom ticket fields
Create
Create a user
Delete
Delete a user
Get
Get a user
Get Many
Get many users
Get Organizations
Get a user's organizations
Get Related Data
Get data related to the user
Search
Search users
Update
Update a user
Count
Count organizations
Create
Create an organization
Delete
Delete an organization
Get
Get an organization
Get Many
Get many organizations
Get Related Data
Get data related to the organization
Update
Update a organization

FAQs

  • Can Microsoft Outlook connect with Zendesk?

  • Can I use Microsoft Outlook’s API with n8n?

  • Can I use Zendesk’s API with n8n?

  • Is n8n secure for integrating Microsoft Outlook and Zendesk?

  • How to get started with Microsoft Outlook and Zendesk integration in n8n.io?

Looking to integrate Microsoft Outlook and Zendesk in your company?

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Why use n8n to integrate Microsoft Outlook with Zendesk

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

Implement complex processes faster with n8n

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