Ably and Fluent Support integration

Creates a new Channel object if none for the channel exists, or returns the existing channel object.

Releases a Channel object, deleting it and enabling it to be garbage collected.

Retrieve messages sent to a specified channel.

Publish a message on a channel.

Publish a message to a specified channel with optional parameters.

Obtain the set of members currently present for a channel.

Obtain the history of presence messages for a channel.

This returns ChannelDetails for the given channel, indicating global occupancy.

This enumerates all active channels in the application.

Releases a Channel object, deleting it and enabling it to be garbage collected.

Publish a single message on this channel based on a given event name and payload.

Retrieve a list of messages from a specific channel.

Sends a message to a channel.

Gets a paginated set of historical messages for this channel.

Fetches the history of messages published on a channel.

Creates and signs an Ably TokenRequest based on the specified tokenParams and authOptions.

Authenticates a server with Ably and creates access tokens for clients.

Obtains the current presence state of clients in a channel.

Fetches statistics for application usage over a specified period.

Register a device for receiving push notifications.

Update a device registration by replacing existing details.

Retrieve all channels with at least one subscribed device.

Send a push notification to a single device or set of devices.

Obtain the details for a device registered for receiving push registrations.

Obtain the details for devices registered for receiving push registrations.

Unregisters a single device by its device ID, deleting all its subscriptions for receiving push notifications through channels.

Unregisters devices, deleting all their subscriptions for receiving push notifications through channels.

Subscribe a single device or all devices associated with a client ID to receive push notifications from messages sent to a channel.

Revoke tokens using the specified key name.

Publish a single message on this channel based on a given event name and payload.

Retrieves all tickets available in the system.

Fetches a specific ticket by its ID.

Creates a new ticket by the customer.

Submits a reply to an existing ticket as an agent.

Updates a reply to a specific ticket.

Retrieve a specific ticket by Ticket ID.

Create a new Ticket using agent.

This endpoint creates a new ticket.

This endpoint adds a reply to a ticket.

This endpoint updates a specific reply for a ticket.

This endpoint deletes one or more tickets.

This endpoint adds a tag to a specific ticket.

This endpoint removes a tag from a specific ticket.

This endpoint updates properties associated with the ticket.

Retrieves a list of all customers.

Fetches details of a specific customer by ID.

This endpoint gets all customers.

This endpoint retrieves a specific customer.

This endpoint retrieves a specific customer by customer ID.

Retrieves overall reports based on tickets.

This endpoint returns overall reports.

This endpoint returns ticket growth statistics.

This endpoint will return closed tickets.

This endpoint will return the stats of total replies by agents.

This endpoint will returns total summary of agents.

Retrieves all saved replies.

This endpoint will return user's personal overall stats

This endpoint returns total ticket closed by user.

This endpoint returns total replies done by user.

This endpoint returns total summary of the current agent.

This endpoint returns a specific saved reply.

This endpoint returns all activities.

This endpoint returns activity settings.

This endpoint returns all mailboxes.

This endpoint returns a specific mailbox.

This endpoint returns mailbox email configs in JSON structure.