Can Ably connect with Fluent Support?

Yes, Ably can connect with Fluent Support using n8n.io. With n8n, you can create workflows that automate tasks and transfer data between Ably and Fluent Support. Configure nodes for Ably and Fluent Support in the n8n interface, specifying actions and triggers to set up their connection.

Can I use Ably’s API with n8n?

Yes, with n8n, you can programmatically interact with Ably’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Can I use Fluent Support’s API with n8n?

Yes, with n8n, you can programmatically interact with Fluent Support’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Is n8n secure for integrating Ably and Fluent Support?

Yes, it is safe to use n8n to integrate Ably and Fluent Support. n8n offers various features to ensure the safe handling of your data. These include encrypted data transfers, secure credential storage, RBAC functionality, and compliance with industry-standard security practices (SOC2 compliant). For hosted plans, data is stored within the EU on servers located in Frankfurt, Germany. You can also host it on your own infrastructure for added control. Learn more about n8n’s security practices here.

How to get started with Ably and Fluent Support integration in n8n.io?

To start integrating Ably and Fluent Support in n8n, you have different options depending on how you intend to use it: n8n Cloud: hosted solution, no need to install anything. Self-host: recommended method for full-control or customized use cases. Unlike other platforms that charge per operation, step, or task, n8n charges only for full workflow executions. This approach guarantees predictable costs and scalability, no matter the complexity or volume of your workflows.

Back to Integrations

Ably

Fluent Support

Ably and Fluent Support integration

Save yourself the work of writing custom integrations for Ably and Fluent Support and use n8n instead. Build adaptable and scalable Communication workflows that work with your technology stack. All within a building experience you will love.

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How to connect Ably and Fluent Support

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Ably and Fluent Support integration: Create a new workflow and add the first step

Step 2: Add and configure Ably and Fluent Support nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Ably and Fluent Support as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Ably and Fluent Support to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Ably and Fluent Support integration: Add and configure Ably and Fluent Support nodes

Step 3: Connect Ably and Fluent Support

A connection establishes a link between Ably and Fluent Support (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Ably and Fluent Support integration: Connect Ably and Fluent Support

Step 4: Customize and extend your Ably and Fluent Support integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Ably and Fluent Support with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Ably and Fluent Support integration: Customize and extend your Ably and Fluent Support integration

Step 5: Test and activate your Ably and Fluent Support workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Ably and Fluent Support or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Ably and Fluent Support integration: Test and activate your Ably and Fluent Support workflow

Build your own Ably and Fluent Support integration

Create custom Ably and Fluent Support workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Ably

To set up Ably integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Ably to query the data you need using the API endpoint URLs you provide.

Get channel

Creates a new Channel object if none for the channel exists, or returns the existing channel object.

GET

/api/rest-sdk/channels/get

Release channel

Releases a Channel object, deleting it and enabling it to be garbage collected.

DELETE

/api/rest-sdk/channels/release

List messages

Retrieve messages sent to a specified channel.

GET

/channels/rest-example/messages

Publish message

Publish a message on a channel.

POST

/channels/<channelId>/messages

Publish message

Publish a message to a specified channel with optional parameters.

POST

/channels/rest-example/messages?enveloped=false

Retrieve presence status

Obtain the set of members currently present for a channel.

GET

/channels/rest-example/presence

Retrieve presence state history

Obtain the history of presence messages for a channel.

GET

/channels/<channelId>/presence/history

Retrieve metadata

This returns ChannelDetails for the given channel, indicating global occupancy.

GET

/channels/<channelId>

Enumerate all active channels

This enumerates all active channels in the application.

GET

/channels

Release channel

Releases a Channel object, deleting it and enabling it to be garbage collected.

DELETE

/docs/api/realtime-sdk/channels#release

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Ably official documentation to get a full list of all API endpoints and verify the scraped ones!

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Publish message

Publish a single message on this channel based on a given event name and payload.

POST

/api/rest-sdk/messages/publish

List messages

Retrieve a list of messages from a specific channel.

GET

/docs/api/rest-sdk/messages

Publish message

Sends a message to a channel.

POST

/api/rest/messages

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get channel history

Gets a paginated set of historical messages for this channel.

GET

/api/rest-sdk/history

Retrieve message history

Fetches the history of messages published on a channel.

GET

/api/rest/history

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Create token request

Creates and signs an Ably TokenRequest based on the specified tokenParams and authOptions.

POST

/requestToken

Authenticate server

Authenticates a server with Ably and creates access tokens for clients.

POST

/api/rest/auth

These API endpoints were generated using n8n

View workflow

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Retrieve presence state

Obtains the current presence state of clients in a channel.

GET

/api/rest/presence

These API endpoints were generated using n8n

View workflow

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Retrieve application usage statistics

Fetches statistics for application usage over a specified period.

GET

/api/rest/stats

These API endpoints were generated using n8n

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POST

/push/deviceRegistrations

Update device registration

Update a device registration by replacing existing details.

PUT

/push/deviceRegistrations/<deviceId>

List channels

Retrieve all channels with at least one subscribed device.

GET

/push/channels

Publish notification

Send a push notification to a single device or set of devices.

POST

/push/publish

These API endpoints were generated using n8n

View workflow

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Get details from a registered device

Obtain the details for a device registered for receiving push registrations.

GET

/push/deviceRegistrations/<deviceId>

List registered devices

Obtain the details for devices registered for receiving push registrations.

GET

/push/deviceRegistrations

Unregister device

Unregisters a single device by its device ID, deleting all its subscriptions for receiving push notifications through channels.

DELETE

/push/deviceRegistrations/<deviceId>

Unregister devices

Unregisters devices, deleting all their subscriptions for receiving push notifications through channels.

DELETE

/push/deviceRegistrations

These API endpoints were generated using n8n

View workflow

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Subscribe to channel

Subscribe a single device or all devices associated with a client ID to receive push notifications from messages sent to a channel.

POST

/push/channelSubscriptions

These API endpoints were generated using n8n

View workflow

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Revoke tokens

Revoke tokens using the specified key name.

POST

/keys/<keyName>/revokeTokens

These API endpoints were generated using n8n

View workflow

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Publish message

Publish a single message on this channel based on a given event name and payload.

POST

/docs/api/realtime-sdk/channels#publish

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Supported API Endpoints for Fluent Support

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

List tickets

Retrieves all tickets available in the system.

GET

/wp-json/fluent-support/v2/tickets

Get ticket

Fetches a specific ticket by its ID.

GET

/wp-json/fluent-support/v2/tickets/{id}

Create ticket

Creates a new ticket by the customer.

POST

/wp-json/fluent-support/v2/tickets/customer

Reply to ticket

Submits a reply to an existing ticket as an agent.

POST

/wp-json/fluent-support/v2/tickets/{id}/reply

Update reply

Updates a reply to a specific ticket.

PUT

/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}

Get ticket

Retrieve a specific ticket by Ticket ID.

GET

/wp-json/fluent-support/v2/ticket/<ID>

Create ticket

Create a new Ticket using agent.

POST

/wp-json/fluent-crm/v2/tickets

Create ticket

This endpoint creates a new ticket.

POST

/wp-json/fluent-support/v2/customer-portal/tickets

Reply to ticket

This endpoint adds a reply to a ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses

Update reply

This endpoint updates a specific reply for a ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>

Delete ticket(s)

This endpoint deletes one or more tickets.

POST

/wp-json/fluent-support/v2/tickets/bulk-actions

Add tag to ticket

This endpoint adds a tag to a specific ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>

Remove tag from ticket

This endpoint removes a tag from a specific ticket.

DELETE

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>

Update ticket properties

This endpoint updates properties associated with the ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/property

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List customers

Retrieves a list of all customers.

GET

/wp-json/fluent-support/v2/customers

Get customer

Fetches details of a specific customer by ID.

GET

/wp-json/fluent-support/v2/customers/{id}

List customers

This endpoint gets all customers.

GET

/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all

Get specific customer

This endpoint retrieves a specific customer.

GET

/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile

Get customer

This endpoint retrieves a specific customer by customer ID.

GET

/wp-json/fluent-support/v2/customers/<customer_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get overall reports

Retrieves overall reports based on tickets.

GET

/wp-json/fluent-support/v2/reports/overall

Get overall reports

This endpoint returns overall reports.

GET

/wp-json/fluent-support/v2/reports

Get ticket stats

This endpoint returns ticket growth statistics.

GET

/wp-json/fluent-support/v2/reports/tickets-growth

Get Ticket Resolve Stats

This endpoint will return closed tickets.

GET

/wp-json/fluent-support/v2/reports/tickets-resolve-growth

Get Ticket Response Growth

This endpoint will return the stats of total replies by agents.

GET

/wp-json/fluent-support/v2/reports/response-growth

Get Agents Summary

This endpoint will returns total summary of agents.

GET

/wp-json/fluent-support/v2/reports/agents-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List saved replies

Retrieves all saved replies.

GET

/wp-json/fluent-support/v2/saved-replies

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get user overall stats

This endpoint will return user's personal overall stats

GET

/wp-json/fluent-support/v2/my-reports

Get ticket resolve stats

This endpoint returns total ticket closed by user.

GET

/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth

Get ticket response growth

This endpoint returns total replies done by user.

GET

/wp-json/fluent-support/v2/my-reports/response-growth

Get user summary

This endpoint returns total summary of the current agent.

GET

/wp-json/fluent-support/v2/my-reports/my-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get specific saved reply

This endpoint returns a specific saved reply.

GET

/wp-json/fluent-support/v2/saved-replies/<reply_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List activities

This endpoint returns all activities.

GET

/wp-json/fluent-support/v2/activity-logger

Get activity settings

This endpoint returns activity settings.

GET

/wp-json/fluent-support/v2/activity-logger/settings

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List mailboxes

This endpoint returns all mailboxes.

GET

/wp-json/fluent-support/v2/mailboxes

Get mailbox

This endpoint returns a specific mailbox.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>

Get mailbox email configs

This endpoint returns mailbox email configs in JSON structure.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Ably and Fluent Support integration details

Ably is a tool designed to efficiently distribute real-time data to users through the publish/subscribe messaging pattern over WebSocket connections. It addresses data and infrastructure challenges, providing a reliable solution that eliminates the complexities associated with managing such aspects, allowing users to focus on their core objectives.

Using generic authentication

See Ably integrations

Related categories

Communication

Fluent Support is an adaptable and feature-packed plugin for WordPress, serving as a comprehensive solution for help desk and customer support needs. With it, you can seamlessly deliver exceptional customer assistance and efficiently handle inquiries, all directly from your WordPress dashboard.

Using generic authentication

See Fluent Support integrations

Related categories

Communication