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integrationAbly node
HTTP Request
integrationFluent Support node
HTTP Request

Ably and Fluent Support integration

Save yourself the work of writing custom integrations for Ably and Fluent Support and use n8n instead. Build adaptable and scalable Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Ably and Fluent Support

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Ably and Fluent Support integration: Create a new workflow and add the first step

Step 2: Add and configure Ably and Fluent Support nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Ably and Fluent Support as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Ably and Fluent Support to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Ably and Fluent Support integration: Add and configure Ably and Fluent Support nodes

Step 3: Connect Ably and Fluent Support

A connection establishes a link between Ably and Fluent Support (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Ably and Fluent Support integration: Connect Ably and Fluent Support

Step 4: Customize and extend your Ably and Fluent Support integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Ably and Fluent Support with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Ably and Fluent Support integration: Customize and extend your Ably and Fluent Support integration

Step 5: Test and activate your Ably and Fluent Support workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Ably and Fluent Support or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Ably and Fluent Support integration: Test and activate your Ably and Fluent Support workflow

Build your own Ably and Fluent Support integration

Create custom Ably and Fluent Support workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Ably

To set up Ably integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Ably to query the data you need using the API endpoint URLs you provide.

Get channel
Creates a new Channel object if none for the channel exists, or returns the existing channel object.
GET
/api/rest-sdk/channels/get
Release channel
Releases a Channel object, deleting it and enabling it to be garbage collected.
DELETE
/api/rest-sdk/channels/release
List messages
Retrieve messages sent to a specified channel.
GET
/channels/rest-example/messages
Publish message
Publish a message on a channel.
POST
/channels/<channelId>/messages
Publish message
Publish a message to a specified channel with optional parameters.
POST
/channels/rest-example/messages?enveloped=false
Retrieve presence status
Obtain the set of members currently present for a channel.
GET
/channels/rest-example/presence
Retrieve presence state history
Obtain the history of presence messages for a channel.
GET
/channels/<channelId>/presence/history
Retrieve metadata
This returns ChannelDetails for the given channel, indicating global occupancy.
GET
/channels/<channelId>
Enumerate all active channels
This enumerates all active channels in the application.
GET
/channels
Release channel
Releases a Channel object, deleting it and enabling it to be garbage collected.
DELETE
/docs/api/realtime-sdk/channels#release

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Ably official documentation to get a full list of all API endpoints and verify the scraped ones!

Publish message
Publish a single message on this channel based on a given event name and payload.
POST
/api/rest-sdk/messages/publish
List messages
Retrieve a list of messages from a specific channel.
GET
/docs/api/rest-sdk/messages
Publish message
Sends a message to a channel.
POST
/api/rest/messages

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Ably official documentation to get a full list of all API endpoints and verify the scraped ones!

Get channel history
Gets a paginated set of historical messages for this channel.
GET
/api/rest-sdk/history
Retrieve message history
Fetches the history of messages published on a channel.
GET
/api/rest/history

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Ably official documentation to get a full list of all API endpoints and verify the scraped ones!

Create token request
Creates and signs an Ably TokenRequest based on the specified tokenParams and authOptions.
POST
/requestToken
Authenticate server
Authenticates a server with Ably and creates access tokens for clients.
POST
/api/rest/auth

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Ably official documentation to get a full list of all API endpoints and verify the scraped ones!

Retrieve presence state
Obtains the current presence state of clients in a channel.
GET
/api/rest/presence

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Ably official documentation to get a full list of all API endpoints and verify the scraped ones!

Retrieve application usage statistics
Fetches statistics for application usage over a specified period.
GET
/api/rest/stats

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Ably official documentation to get a full list of all API endpoints and verify the scraped ones!

Register device
Register a device for receiving push notifications.
POST
/push/deviceRegistrations
Update device registration
Update a device registration by replacing existing details.
PUT
/push/deviceRegistrations/<deviceId>
List channels
Retrieve all channels with at least one subscribed device.
GET
/push/channels
Publish notification
Send a push notification to a single device or set of devices.
POST
/push/publish

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Ably official documentation to get a full list of all API endpoints and verify the scraped ones!

Get details from a registered device
Obtain the details for a device registered for receiving push registrations.
GET
/push/deviceRegistrations/<deviceId>
List registered devices
Obtain the details for devices registered for receiving push registrations.
GET
/push/deviceRegistrations
Unregister device
Unregisters a single device by its device ID, deleting all its subscriptions for receiving push notifications through channels.
DELETE
/push/deviceRegistrations/<deviceId>
Unregister devices
Unregisters devices, deleting all their subscriptions for receiving push notifications through channels.
DELETE
/push/deviceRegistrations

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Ably official documentation to get a full list of all API endpoints and verify the scraped ones!

Subscribe to channel
Subscribe a single device or all devices associated with a client ID to receive push notifications from messages sent to a channel.
POST
/push/channelSubscriptions

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Ably official documentation to get a full list of all API endpoints and verify the scraped ones!

Revoke tokens
Revoke tokens using the specified key name.
POST
/keys/<keyName>/revokeTokens

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Ably official documentation to get a full list of all API endpoints and verify the scraped ones!

Publish message
Publish a single message on this channel based on a given event name and payload.
POST
/docs/api/realtime-sdk/channels#publish

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Ably official documentation to get a full list of all API endpoints and verify the scraped ones!

Supported API Endpoints for Fluent Support

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

List tickets
Retrieves all tickets available in the system.
GET
/wp-json/fluent-support/v2/tickets
Get ticket
Fetches a specific ticket by its ID.
GET
/wp-json/fluent-support/v2/tickets/{id}
Create ticket
Creates a new ticket by the customer.
POST
/wp-json/fluent-support/v2/tickets/customer
Reply to ticket
Submits a reply to an existing ticket as an agent.
POST
/wp-json/fluent-support/v2/tickets/{id}/reply
Update reply
Updates a reply to a specific ticket.
PUT
/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}
Get ticket
Retrieve a specific ticket by Ticket ID.
GET
/wp-json/fluent-support/v2/ticket/<ID>
Create ticket
Create a new Ticket using agent.
POST
/wp-json/fluent-crm/v2/tickets
Create ticket
This endpoint creates a new ticket.
POST
/wp-json/fluent-support/v2/customer-portal/tickets
Reply to ticket
This endpoint adds a reply to a ticket.
POST
/wp-json/fluent-support/v2/tickets/<ticket_id>/responses
Update reply
This endpoint updates a specific reply for a ticket.
PUT
/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>
Delete ticket(s)
This endpoint deletes one or more tickets.
POST
/wp-json/fluent-support/v2/tickets/bulk-actions
Add tag to ticket
This endpoint adds a tag to a specific ticket.
POST
/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
DELETE
/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>
Update ticket properties
This endpoint updates properties associated with the ticket.
PUT
/wp-json/fluent-support/v2/tickets/<ticket_id>/property

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List customers
Retrieves a list of all customers.
GET
/wp-json/fluent-support/v2/customers
Get customer
Fetches details of a specific customer by ID.
GET
/wp-json/fluent-support/v2/customers/{id}
List customers
This endpoint gets all customers.
GET
/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all
Get specific customer
This endpoint retrieves a specific customer.
GET
/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile
Get customer
This endpoint retrieves a specific customer by customer ID.
GET
/wp-json/fluent-support/v2/customers/<customer_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get overall reports
Retrieves overall reports based on tickets.
GET
/wp-json/fluent-support/v2/reports/overall
Get overall reports
This endpoint returns overall reports.
GET
/wp-json/fluent-support/v2/reports
Get ticket stats
This endpoint returns ticket growth statistics.
GET
/wp-json/fluent-support/v2/reports/tickets-growth
Get Ticket Resolve Stats
This endpoint will return closed tickets.
GET
/wp-json/fluent-support/v2/reports/tickets-resolve-growth
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
GET
/wp-json/fluent-support/v2/reports/response-growth
Get Agents Summary
This endpoint will returns total summary of agents.
GET
/wp-json/fluent-support/v2/reports/agents-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List saved replies
Retrieves all saved replies.
GET
/wp-json/fluent-support/v2/saved-replies

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get user overall stats
This endpoint will return user's personal overall stats
GET
/wp-json/fluent-support/v2/my-reports
Get ticket resolve stats
This endpoint returns total ticket closed by user.
GET
/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth
Get ticket response growth
This endpoint returns total replies done by user.
GET
/wp-json/fluent-support/v2/my-reports/response-growth
Get user summary
This endpoint returns total summary of the current agent.
GET
/wp-json/fluent-support/v2/my-reports/my-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get specific saved reply
This endpoint returns a specific saved reply.
GET
/wp-json/fluent-support/v2/saved-replies/<reply_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List activities
This endpoint returns all activities.
GET
/wp-json/fluent-support/v2/activity-logger
Get activity settings
This endpoint returns activity settings.
GET
/wp-json/fluent-support/v2/activity-logger/settings

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List mailboxes
This endpoint returns all mailboxes.
GET
/wp-json/fluent-support/v2/mailboxes
Get mailbox
This endpoint returns a specific mailbox.
GET
/wp-json/fluent-support/v2/mailboxes/<mailbox_id>
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
GET
/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

FAQs

  • Can Ably connect with Fluent Support?

  • Can I use Ably’s API with n8n?

  • Can I use Fluent Support’s API with n8n?

  • Is n8n secure for integrating Ably and Fluent Support?

  • How to get started with Ably and Fluent Support integration in n8n.io?

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