Apify and Fluent Support integration
Save yourself the work of writing custom integrations for Apify and Fluent Support and use n8n instead. Build adaptable and scalable workflows that work with your technology stack. All within a building experience you will love.
How to connect Apify and Fluent Support
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Apify and Fluent Support integration
Create custom Apify and Fluent Support workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
What can you do with Apify?
Run an Actor
Runs an Actor. You can override the Actor’s input configuration by providing a custom body, which will override the prefilled input values.
Run an Actor and Get Dataset
Runs an Actor, waits for it to finish, and finally returns the dataset items
Scrape Single URL
Scrape a single URL using the Apify Website Content Crawler Actor and get its content as text, markdown, and HTML
Get Last Run
Retrieves the most recent run of an Actor. This endpoint is useful for quickly accessing the latest run details, including its status and storages, without needing to specify a run ID.
Run Task
Runs an Actor Task and return all associated details. You can optionally override the Actor’s input configuration by providing a custom body.
Run Task and Get Dataset
Runs an Actor task, waits for it to finish, and finally returns the dataset items. You can optionally override the Actor’s input configuration by providing a custom body.
Get User Runs List
Gets a list of Actor runs for the user. This endpoint is useful for retrieving a history of runs, their statuses, and other data.
Get run
Gets the details of a specific Actor run by its ID. This endpoint is useful for retrieving information about a run, such as its status, storages, and other metadata.
Get runs
Gets a list of Actor runs. This endpoint is useful for retrieving a history of runs, their statuses, and other data.
Get Items
Retrieves items from a dataset
Get Key-Value Store Record
Gets a value stored in the key-value store under a specific key
Supported API Endpoints for Fluent Support
List tickets
Retrieves all tickets available in the system.
Get ticket
Fetches a specific ticket by its ID.
Create ticket
Creates a new ticket by the customer.
Reply to ticket
Submits a reply to an existing ticket as an agent.
Update reply
Updates a reply to a specific ticket.
Get ticket
Retrieve a specific ticket by Ticket ID.
Create ticket
Create a new Ticket using agent.
Create ticket
This endpoint creates a new ticket.
Reply to ticket
This endpoint adds a reply to a ticket.
Update reply
This endpoint updates a specific reply for a ticket.
Delete ticket(s)
This endpoint deletes one or more tickets.
Add tag to ticket
This endpoint adds a tag to a specific ticket.
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
Update ticket properties
This endpoint updates properties associated with the ticket.
List customers
Retrieves a list of all customers.
Get customer
Fetches details of a specific customer by ID.
List customers
This endpoint gets all customers.
Get specific customer
This endpoint retrieves a specific customer.
Get customer
This endpoint retrieves a specific customer by customer ID.
Get overall reports
Retrieves overall reports based on tickets.
Get overall reports
This endpoint returns overall reports.
Get ticket stats
This endpoint returns ticket growth statistics.
Get Ticket Resolve Stats
This endpoint will return closed tickets.
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
Get Agents Summary
This endpoint will returns total summary of agents.
List saved replies
Retrieves all saved replies.
Get user overall stats
This endpoint will return user's personal overall stats
Get ticket resolve stats
This endpoint returns total ticket closed by user.
Get ticket response growth
This endpoint returns total replies done by user.
Get user summary
This endpoint returns total summary of the current agent.
Get specific saved reply
This endpoint returns a specific saved reply.
List activities
This endpoint returns all activities.
Get activity settings
This endpoint returns activity settings.
List mailboxes
This endpoint returns all mailboxes.
Get mailbox
This endpoint returns a specific mailbox.
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!
Apify and Fluent Support integration details
FAQ
Can Apify connect with Fluent Support?
Can I use Apify’s API with n8n?
Can I use Fluent Support’s API with n8n?
Is n8n secure for integrating Apify and Fluent Support?
How to get started with Apify and Fluent Support integration in n8n.io?
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