Can Botsonic connect with Fluent Support?

Yes, Botsonic can connect with Fluent Support using n8n.io. With n8n, you can create workflows that automate tasks and transfer data between Botsonic and Fluent Support. Configure nodes for Botsonic and Fluent Support in the n8n interface, specifying actions and triggers to set up their connection.

Can I use Botsonic’s API with n8n?

Yes, with n8n, you can programmatically interact with Botsonic’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Can I use Fluent Support’s API with n8n?

Yes, with n8n, you can programmatically interact with Fluent Support’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Is n8n secure for integrating Botsonic and Fluent Support?

Yes, it is safe to use n8n to integrate Botsonic and Fluent Support. n8n offers various features to ensure the safe handling of your data. These include encrypted data transfers, secure credential storage, RBAC functionality, and compliance with industry-standard security practices (SOC2 compliant). For hosted plans, data is stored within the EU on servers located in Frankfurt, Germany. You can also host it on your own infrastructure for added control. Learn more about n8n’s security practices here.

How to get started with Botsonic and Fluent Support integration in n8n.io?

To start integrating Botsonic and Fluent Support in n8n, you have different options depending on how you intend to use it: n8n Cloud: hosted solution, no need to install anything. Self-host: recommended method for full-control or customized use cases. Unlike other platforms that charge per operation, step, or task, n8n charges only for full workflow executions. This approach guarantees predictable costs and scalability, no matter the complexity or volume of your workflows.

Back to Integrations

Botsonic

Fluent Support

Botsonic and Fluent Support integration

Save yourself the work of writing custom integrations for Botsonic and Fluent Support and use n8n instead. Build adaptable and scalable AI, and Communication workflows that work with your technology stack. All within a building experience you will love.

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How to connect Botsonic and Fluent Support

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Botsonic and Fluent Support integration: Create a new workflow and add the first step

Step 2: Add and configure Botsonic and Fluent Support nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Botsonic and Fluent Support as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Botsonic and Fluent Support to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Botsonic and Fluent Support integration: Add and configure Botsonic and Fluent Support nodes

Step 3: Connect Botsonic and Fluent Support

A connection establishes a link between Botsonic and Fluent Support (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Botsonic and Fluent Support integration: Connect Botsonic and Fluent Support

Step 4: Customize and extend your Botsonic and Fluent Support integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Botsonic and Fluent Support with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Botsonic and Fluent Support integration: Customize and extend your Botsonic and Fluent Support integration

Step 5: Test and activate your Botsonic and Fluent Support workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Botsonic and Fluent Support or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Botsonic and Fluent Support integration: Test and activate your Botsonic and Fluent Support workflow

Build your own Botsonic and Fluent Support integration

Create custom Botsonic and Fluent Support workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Botsonic

To set up Botsonic integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Botsonic to query the data you need using the API endpoint URLs you provide.

Get All Faqs

Retrieve all frequently asked questions.

GET

/reference/get_all_faqs_v1_business_bot_faq_all_get

Create Single Faq

Create a new frequently asked question.

POST

/reference/create_single_faq_v1_business_bot_faq_post

Delete Bot Faq

Remove a frequently asked question by ID.

DELETE

/reference/delete_bot_faq_v1_business_bot_faq__faq_id__delete

Get All Faqs

Retrieves all FAQs.

GET

/v1/business/bot/faq/all

Create Single Faq

Creates a new FAQ entry.

POST

/v1/business/bot/faq

Delete Bot Faq

Deletes a specific FAQ using its ID.

DELETE

/v1/business/bot/faq/{faq_id}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Botsonic official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get All Bot Data

Fetch all bot data available.

GET

/reference/get_all_bot_data_v1_business_bot_data_all_get

Get All Conversations

Retrieve all conversations related to the bot.

GET

/reference/get_all_conversations_v1_business_bot_data_conversations_all_get

Get Specific Conversation

Fetch details of a specific conversation by chat ID.

GET

/reference/get_specific_conversation_v1_business_bot_data_conversations__chat_id__get

Delete Bot Data

Remove bot data entry by ID.

DELETE

/reference/delete_bot_data_v1_business_bot_data__data_id__delete

Bulk Upload Urls

Upload multiple URLs for bot data in bulk.

POST

/reference/bulk_upload_urls_v1_business_bot_data_bulk_upsert_urls_post

Get All Bot Data

Retrieves all bot data.

GET

/v1/business/bot/data/all

Delete Bot Data

Deletes specific bot data using its ID.

DELETE

/v1/business/bot/data/{data_id}

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Create starter question

Create a new starter question for the bot.

POST

/v1/business/bot/starter-questions

Get All Starter Questions

Retrieve all starter questions available for the bot.

GET

/reference/get_all_starter_questions_v1_business_bot_starter_questions_all_get

Create Starter Question

Create a new starter question for the bot.

POST

/reference/create_starter_question_v1_business_bot_starter_questions_post

Delete Starter Question

Remove a starter question by ID.

DELETE

/reference/delete_starter_question_v1_business_bot_starter_questions__starter_question_id__delete

Update Starter Question

Update a starter question's details by ID.

PATCH

/reference/update_starter_question_v1_business_bot_starter_questions__starter_question_id__patch

Get All Starter Questions

Retrieves all starter questions.

GET

/v1/business/bot/starter/questions/all

Create Starter Question

Creates a new starter question.

POST

/v1/business/bot/starter/questions

Delete Starter Question

Deletes a specific starter question using its ID.

DELETE

/v1/business/bot/starter/questions/{starter_question_id}

Get all starter questions

Retrieve all starter questions for the bot.

GET

/v1/business/bot/starter-questions/all

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get All Bots

Retrieve a list of all bots.

GET

/reference/get_all_bots_v1_business_bot_all_get

Get Specific Bot

Fetch details of a specific bot by ID.

GET

/reference/get_specific_bot_v1_business_bot__bot_id__get

Delete Bot

Remove a bot by ID.

DELETE

/reference/delete_bot_v1_business_bot__bot_id__delete

Create Bot

Create a new bot instance.

POST

/reference/create_bot_v1_business_bot_post

Get All Bots

Retrieves all bots.

GET

/v1/business/bot/all

Get Specific Bot

Retrieves a specific bot using its ID.

GET

/v1/business/bot/{bot_id}

Create Bot

Creates a new bot.

POST

/v1/business/bot

Delete bot

Delete a specific bot by ID.

DELETE

/v1/business/bot/{bot_id}

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get all bot data

Retrieve all bot data in a paginated format.

GET

/v1/business/bot-data/all

Bulk Upload URLs

Upload multiple URLs for bot data in bulk.

POST

/v1/business/bot-data/bulk-upsert-urls

Delete Bot Data

Delete specific bot data.

DELETE

/v1/business/bot-data/{data_id}

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get All Conversations

Retrieves all conversations.

GET

/v1/business/bot/data/conversations/all

Get Specific Conversation

Retrieves a specific conversation using its chat ID.

GET

/v1/business/bot/data/conversations/{chat_id}

Get all conversations

Retrieve all conversations in a paginated format.

GET

/v1/business/bot-data/conversations/all

Get specific conversation

Get specific conversation by chat_id

GET

/v1/business/bot-data/conversations/{chat_id}

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Bulk Upload Urls

Uploads multiple URLs in bulk.

POST

/v1/business/bot/data/bulk/upsert/urls

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

List FAQs

Get all FAQs for a bot in paginated format.

GET

/v1/business/bot-faq/all

Create Single FAQ

Create a single FAQ for a bot.

POST

/v1/business/bot-faq

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Create Starter Question

Create a new starter question for a bot.

POST

/v1/business/bot-starter-questions

Update Starter Question

Update an existing starter question.

PATCH

/v1/business/bot-starter-questions/{starter_question_id}

Get All Starter Questions

Retrieves all starter questions for the bot.

GET

/v1/business/bot-starter-questions/all

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Supported API Endpoints for Fluent Support

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

List tickets

Retrieves all tickets available in the system.

GET

/wp-json/fluent-support/v2/tickets

Get ticket

Fetches a specific ticket by its ID.

GET

/wp-json/fluent-support/v2/tickets/{id}

Create ticket

Creates a new ticket by the customer.

POST

/wp-json/fluent-support/v2/tickets/customer

Reply to ticket

Submits a reply to an existing ticket as an agent.

POST

/wp-json/fluent-support/v2/tickets/{id}/reply

Update reply

Updates a reply to a specific ticket.

PUT

/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}

Get ticket

Retrieve a specific ticket by Ticket ID.

GET

/wp-json/fluent-support/v2/ticket/<ID>

Create ticket

Create a new Ticket using agent.

POST

/wp-json/fluent-crm/v2/tickets

Create ticket

This endpoint creates a new ticket.

POST

/wp-json/fluent-support/v2/customer-portal/tickets

Reply to ticket

This endpoint adds a reply to a ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses

Update reply

This endpoint updates a specific reply for a ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>

Delete ticket(s)

This endpoint deletes one or more tickets.

POST

/wp-json/fluent-support/v2/tickets/bulk-actions

Add tag to ticket

This endpoint adds a tag to a specific ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>

Remove tag from ticket

This endpoint removes a tag from a specific ticket.

DELETE

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>

Update ticket properties

This endpoint updates properties associated with the ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/property

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List customers

Retrieves a list of all customers.

GET

/wp-json/fluent-support/v2/customers

Get customer

Fetches details of a specific customer by ID.

GET

/wp-json/fluent-support/v2/customers/{id}

List customers

This endpoint gets all customers.

GET

/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all

Get specific customer

This endpoint retrieves a specific customer.

GET

/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile

Get customer

This endpoint retrieves a specific customer by customer ID.

GET

/wp-json/fluent-support/v2/customers/<customer_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get overall reports

Retrieves overall reports based on tickets.

GET

/wp-json/fluent-support/v2/reports/overall

Get overall reports

This endpoint returns overall reports.

GET

/wp-json/fluent-support/v2/reports

Get ticket stats

This endpoint returns ticket growth statistics.

GET

/wp-json/fluent-support/v2/reports/tickets-growth

Get Ticket Resolve Stats

This endpoint will return closed tickets.

GET

/wp-json/fluent-support/v2/reports/tickets-resolve-growth

Get Ticket Response Growth

This endpoint will return the stats of total replies by agents.

GET

/wp-json/fluent-support/v2/reports/response-growth

Get Agents Summary

This endpoint will returns total summary of agents.

GET

/wp-json/fluent-support/v2/reports/agents-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List saved replies

Retrieves all saved replies.

GET

/wp-json/fluent-support/v2/saved-replies

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get user overall stats

This endpoint will return user's personal overall stats

GET

/wp-json/fluent-support/v2/my-reports

Get ticket resolve stats

This endpoint returns total ticket closed by user.

GET

/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth

Get ticket response growth

This endpoint returns total replies done by user.

GET

/wp-json/fluent-support/v2/my-reports/response-growth

Get user summary

This endpoint returns total summary of the current agent.

GET

/wp-json/fluent-support/v2/my-reports/my-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get specific saved reply

This endpoint returns a specific saved reply.

GET

/wp-json/fluent-support/v2/saved-replies/<reply_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List activities

This endpoint returns all activities.

GET

/wp-json/fluent-support/v2/activity-logger

Get activity settings

This endpoint returns activity settings.

GET

/wp-json/fluent-support/v2/activity-logger/settings

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List mailboxes

This endpoint returns all mailboxes.

GET

/wp-json/fluent-support/v2/mailboxes

Get mailbox

This endpoint returns a specific mailbox.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>

Get mailbox email configs

This endpoint returns mailbox email configs in JSON structure.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Botsonic and Fluent Support integration details

Botsonic, powered by GPT-4 and developed by WriteSonic, is a no-code AI chatbot builder. It serves various purposes such as customer support and directing users to specific products or services, among other functionalities.

Using generic authentication

See Botsonic integrations

Related categories

Fluent Support is an adaptable and feature-packed plugin for WordPress, serving as a comprehensive solution for help desk and customer support needs. With it, you can seamlessly deliver exceptional customer assistance and efficiently handle inquiries, all directly from your WordPress dashboard.

Using generic authentication

See Fluent Support integrations

Related categories

Communication