Botsonic and Freshservice integration
How to connect Botsonic and Freshservice
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Botsonic and Freshservice integration
Create custom Botsonic and Freshservice workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Supported API Endpoints for Botsonic
Get All Faqs
Retrieve all frequently asked questions.
Create Single Faq
Create a new frequently asked question.
Delete Bot Faq
Remove a frequently asked question by ID.
Get All Faqs
Retrieves all FAQs.
Create Single Faq
Creates a new FAQ entry.
Delete Bot Faq
Deletes a specific FAQ using its ID.
Get All Bot Data
Fetch all bot data available.
Get All Conversations
Retrieve all conversations related to the bot.
Get Specific Conversation
Fetch details of a specific conversation by chat ID.
Delete Bot Data
Remove bot data entry by ID.
Bulk Upload Urls
Upload multiple URLs for bot data in bulk.
Get All Bot Data
Retrieves all bot data.
Delete Bot Data
Deletes specific bot data using its ID.
Create starter question
Create a new starter question for the bot.
Get All Starter Questions
Retrieve all starter questions available for the bot.
Create Starter Question
Create a new starter question for the bot.
Delete Starter Question
Remove a starter question by ID.
Update Starter Question
Update a starter question's details by ID.
Get All Starter Questions
Retrieves all starter questions.
Create Starter Question
Creates a new starter question.
Delete Starter Question
Deletes a specific starter question using its ID.
Get all starter questions
Retrieve all starter questions for the bot.
Get All Bots
Retrieve a list of all bots.
Get Specific Bot
Fetch details of a specific bot by ID.
Delete Bot
Remove a bot by ID.
Create Bot
Create a new bot instance.
Get All Bots
Retrieves all bots.
Get Specific Bot
Retrieves a specific bot using its ID.
Create Bot
Creates a new bot.
Delete bot
Delete a specific bot by ID.
Get all bot data
Retrieve all bot data in a paginated format.
Bulk Upload URLs
Upload multiple URLs for bot data in bulk.
Delete Bot Data
Delete specific bot data.
Get All Conversations
Retrieves all conversations.
Get Specific Conversation
Retrieves a specific conversation using its chat ID.
Get all conversations
Retrieve all conversations in a paginated format.
Get specific conversation
Get specific conversation by chat_id
Bulk Upload Urls
Uploads multiple URLs in bulk.
List FAQs
Get all FAQs for a bot in paginated format.
Create Single FAQ
Create a single FAQ for a bot.
Create Starter Question
Create a new starter question for a bot.
Update Starter Question
Update an existing starter question.
Get All Starter Questions
Retrieves all starter questions for the bot.
To set up Botsonic integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Botsonic to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Botsonic official documentation to get a full list of all API endpoints and verify the scraped ones!
Freshservice supported actions
Create
Create an agent
Delete
Delete an agent
Get
Retrieve an agent
Get Many
Retrieve many agents
Update
Update an agent
Create
Create an agent group
Delete
Delete an agent group
Get
Retrieve an agent group
Get Many
Retrieve many agent groups
Update
Update an agent group
Get
Retrieve an agent role
Get Many
Retrieve many agent roles
Create
Create an announcement
Delete
Delete an announcement
Get
Retrieve an announcement
Get Many
Retrieve many announcements
Update
Update an announcement
Create
Create an asset type
Delete
Delete an asset type
Get
Retrieve an asset type
Get Many
Retrieve many asset types
Update
Update an asset type
Create
Create a change
Delete
Delete a change
Get
Retrieve a change
Get Many
Retrieve many changes
Update
Update a change
Create
Create a department
Delete
Delete a department
Get
Retrieve a department
Get Many
Retrieve many departments
Update
Update a department
Create
Create a location
Delete
Delete a location
Get
Retrieve a location
Get Many
Retrieve many locations
Update
Update a location
Create
Create a problem
Delete
Delete a problem
Get
Retrieve a problem
Get Many
Retrieve many problems
Update
Update a problem
Create
Create a product
Delete
Delete a product
Get
Retrieve a product
Get Many
Retrieve many products
Update
Update a product
Create
Create a release
Delete
Delete a release
Get
Retrieve a release
Get Many
Retrieve many releases
Update
Update a release
Create
Create a requester
Delete
Delete a requester
Get
Retrieve a requester
Get Many
Retrieve many requesters
Update
Update a requester
Create
Create a requester group
Delete
Delete a requester group
Get
Retrieve a requester group
Get Many
Retrieve many requester groups
Update
Update a requester group
Create
Create a software application
Delete
Delete a software application
Get
Retrieve a software application
Get Many
Retrieve many software applications
Update
Update a software application
Create
Create a ticket
Delete
Delete a ticket
Get
Retrieve a ticket
Get Many
Retrieve many tickets
Update
Update a ticket
Botsonic and Freshservice integration details
Botsonic
Botsonic, powered by GPT-4 and developed by WriteSonic, is a no-code AI chatbot builder. It serves various purposes such as customer support and directing users to specific products or services, among other functionalities.
Related categories
Other integrations with Freshservice
FAQ
Can Botsonic connect with Freshservice?
Can I use Botsonic’s API with n8n?
Can I use Freshservice’s API with n8n?
Is n8n secure for integrating Botsonic and Freshservice?
How to get started with Botsonic and Freshservice integration in n8n.io?
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