Deepgram and Fluent Support integration

Submits audio for real-time transcription.

Use Deepgram's API to transcribe and analyze pre-recorded audio.

Retrieve a list of projects.

Retrieve details of a specific project.

Update the details of a specific project.

Delete a specific project.

Retrieve a list of API keys.

Retrieve details of a specific API key.

Create a new API key.

Delete a specific API key.

Retrieve a list of project members.

Remove a member from a project.

Retrieve a list of invitations.

Send an invitation to a new member.

Delete a pending invitation.

Retrieve usage statistics for requests.

Retrieve the fields available for usage statistics.

Provides a summary of usage statistics for the project.

Retrieve current billing information.

Retrieve the balance for a specific account.

Retrieve the list of credentials.

Retrieve details of a specific credential.

Create a new credential.

Delete a specific credential.

User leaves a project they are currently a member of.

Update the permissions of a specific scope.

Retrieve the scopes associated with a member.

Retrieves all tickets available in the system.

Fetches a specific ticket by its ID.

Creates a new ticket by the customer.

Submits a reply to an existing ticket as an agent.

Updates a reply to a specific ticket.

Retrieve a specific ticket by Ticket ID.

Create a new Ticket using agent.

This endpoint creates a new ticket.

This endpoint adds a reply to a ticket.

This endpoint updates a specific reply for a ticket.

This endpoint deletes one or more tickets.

This endpoint adds a tag to a specific ticket.

This endpoint removes a tag from a specific ticket.

This endpoint updates properties associated with the ticket.

Retrieves a list of all customers.

Fetches details of a specific customer by ID.

This endpoint gets all customers.

This endpoint retrieves a specific customer.

This endpoint retrieves a specific customer by customer ID.

Retrieves overall reports based on tickets.

This endpoint returns overall reports.

This endpoint returns ticket growth statistics.

This endpoint will return closed tickets.

This endpoint will return the stats of total replies by agents.

This endpoint will returns total summary of agents.

Retrieves all saved replies.

This endpoint will return user's personal overall stats

This endpoint returns total ticket closed by user.

This endpoint returns total replies done by user.

This endpoint returns total summary of the current agent.

This endpoint returns a specific saved reply.

This endpoint returns all activities.

This endpoint returns activity settings.

This endpoint returns all mailboxes.

This endpoint returns a specific mailbox.

This endpoint returns mailbox email configs in JSON structure.