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integrationEnvoy node
HTTP Request
integrationFluent Support node
HTTP Request

Envoy and Fluent Support integration

Save yourself the work of writing custom integrations for Envoy and Fluent Support and use n8n instead. Build adaptable and scalable Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Envoy and Fluent Support

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Envoy and Fluent Support integration: Create a new workflow and add the first step

Step 2: Add and configure Envoy and Fluent Support nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Envoy and Fluent Support as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Envoy and Fluent Support to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Envoy and Fluent Support integration: Add and configure Envoy and Fluent Support nodes

Step 3: Connect Envoy and Fluent Support

A connection establishes a link between Envoy and Fluent Support (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Envoy and Fluent Support integration: Connect Envoy and Fluent Support

Step 4: Customize and extend your Envoy and Fluent Support integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Envoy and Fluent Support with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Envoy and Fluent Support integration: Customize and extend your Envoy and Fluent Support integration

Step 5: Test and activate your Envoy and Fluent Support workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Envoy and Fluent Support or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Envoy and Fluent Support integration: Test and activate your Envoy and Fluent Support workflow

Build your own Envoy and Fluent Support integration

Create custom Envoy and Fluent Support workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Envoy

To set up Envoy integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Envoy to query the data you need using the API endpoint URLs you provide.

Get company
Retrieve information about a specific company.
GET
/hub/reference/companies-1
Get company details
Retrieve details about an organization or account.
GET
/rest/v1/companies

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Get location
Retrieve details about a specific location.
GET
/hub/reference/location
Get locations
Fetch a list of all locations.
GET
/hub/reference/locations-1
Get location
Retrieve a specific location by ID.
GET
/rest/v1/locations/id

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Fetch employees
Retrieve a list of all employees.
GET
/hub/reference/employees-1
Look up employee by ID
Get details about a specific employee using their ID.
GET
/hub/reference/employee
Import Employees Records
Upload multiple employee records at once.
POST
/hub/reference/csvuploademployees
Fetch a list of Employees
Fetches a list of Employees based on the provided criteria.
GET
/v1/employees
Get employee by ID
Look up an Employee by ID.
GET
/v1/employees/{id}
List employees
Fetch a list of Employees.
GET
/v1/employees?page=1&perPage=10
Retrieve employees
Retrieves a list of employees.
GET
/hub/reference/retrieve-employees

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Fetch flows
Retrieve a list of all flows.
GET
/hub/reference/flows-1
Look up flow by ID
Get details about a specific flow using its ID.
GET
/hub/reference/flow
Retrieve flows
Fetches a list of flows.
GET
/hub/reference/retrieve-flows
Fetch a list of Flows
Retrieves a paginated list of flows.
GET
/v1/flows?page=1&perPage=50

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Get entry by ID
Retrieve information about a specific entry using its ID.
GET
/hub/reference/entry
Fetch entries
Retrieve a list of all entries.
GET
/hub/reference/entries-2
Create an Entry
Create a new entry in the system.
POST
/hub/reference/createentry
Update entry
Updates an existing entry in the system.
POST
/hub/reference/updateentry
Create entry
Create a new entry for visitors.
POST
/avisitorsapiv2entries
Create entry
Creates a new entry.
POST
/hub/reference/httpsappenvoycomavisitorsapiv2entries
Retrieve entries by date
Fetches entries that fall on a specific date.
GET
/hub/reference/retrieve-entries
Update entry
Updates an existing entry.
PATCH
/hub/reference/delete-entry-by-id
Retrieve an entry by id
Fetches a single entry using its ID.
GET
/hub/reference/retrieve-entry-by-id
Create entry
Create an Entry.
POST
/v1/entries
Update entry
Update an Entry.
POST
/v1/entries/{id}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Fetch invites
Retrieve a list of all invites.
GET
/hub/reference/invites-2
Get invite by ID
Retrieve information about a specific invite using its ID.
GET
/hub/reference/invite
Retrieve invites by date
Retrieve invites by date based on specific criteria.
GET
/hub/reference/retrieve-invite-by-date
Create invite
Create a new invite in the system.
POST
/hub/reference/create-invite
Retrieve invite
Retrieve a specific invite by its ID.
GET
/hub/reference/retrieve-invite
Update invite
Update an existing invite with new information.
PATCH
/hub/reference/update-invite
Check in invite
Check in an invite.
POST
/hub/reference/checkininvite
Update invite
Update an existing invite.
POST
/hub/reference/updateinvite
Update invite
Updates an existing invite.
POST
/hub/reference/update-invite
Check in invite
Check in an Invite.
POST
/v1/invites/checkin
Delete invite
Delete an Invite.
DELETE
/v1/invites/{id}
Create invite
Create an Invite.
POST
/v1/invites

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Look up recurring invite
Retrieve information about a specific recurring invite.
GET
/hub/reference/recurringinvite
Create recurring invite
Create a RecurringInvite.
POST
/hub/reference/createrecurringinvite
Update recurring invite
Update a Recurring Invite.
POST
/v1/recurringinvites/{id}
Create recurring invite
Create a Recurring Invite.
POST
/v1/recurringinvites

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Get reservations
Retrieve a list of all reservations.
GET
/hub/reference/reservations-1
Create a reservation
Creates a new reservation in the system.
POST
/hub/reference/createreservation

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Get spaces
Retrieve a list of all spaces.
GET
/hub/reference/spaces-1

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Get WorkSchedules
Retrieve all work schedules available.
GET
/hub/reference/workschedules-1
Create WorkSchedules
Create a new work schedule in the system.
POST
/hub/reference/createworkschedule
Delete a WorkSchedule
Removes an existing work schedule from the system.
DELETE
/hub/reference/deleteworkschedule
Check in a WorkSchedule
Check in a specific work schedule.
POST
/hub/reference/checkinworkschedule
Check out a WorkSchedule
Checks out a work schedule.
POST
/hub/reference/checkoutworkschedule

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Get desks
Retrieve a list of all desks in the system.
GET
/hub/reference/desks-2
Update a Desk
Update a desk's information.
PATCH
/hub/reference/updatedesk
Create a Desk
Add a new desk to the system.
POST
/hub/reference/createdesk
Get a desk
Retrieves a specific desk.
GET
/hub/reference/desk
Delete a Desk
Deletes a specific desk.
DELETE
/hub/reference/deletedesk

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Retrieve blocklists
Retrieve the current blocklists available.
GET
/hub/reference/blocklists-1
Create blocklist rule
Creates blocklist rule.
POST
/hub/reference/create-blocklist

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Delete an Invite
Deletes an invite from the system.
DELETE
/hub/reference/deleteinvite
Create an Invite
Creates a new invite in the system.
POST
/hub/reference/createinvite

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Get work schedule
Retrieve a work schedule by ID.
GET
/hub/reference/workschedule

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Retrieve devices
Fetch all registered devices.
GET
/hub/reference/retrieve-devices

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Get a reservation
Fetches details of a specific reservation.
GET
/hub/reference/reservation

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Envoy official documentation to get a full list of all API endpoints and verify the scraped ones!

Supported API Endpoints for Fluent Support

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

List tickets
Retrieves all tickets available in the system.
GET
/wp-json/fluent-support/v2/tickets
Get ticket
Fetches a specific ticket by its ID.
GET
/wp-json/fluent-support/v2/tickets/{id}
Create ticket
Creates a new ticket by the customer.
POST
/wp-json/fluent-support/v2/tickets/customer
Reply to ticket
Submits a reply to an existing ticket as an agent.
POST
/wp-json/fluent-support/v2/tickets/{id}/reply
Update reply
Updates a reply to a specific ticket.
PUT
/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}
Get ticket
Retrieve a specific ticket by Ticket ID.
GET
/wp-json/fluent-support/v2/ticket/<ID>
Create ticket
Create a new Ticket using agent.
POST
/wp-json/fluent-crm/v2/tickets
Create ticket
This endpoint creates a new ticket.
POST
/wp-json/fluent-support/v2/customer-portal/tickets
Reply to ticket
This endpoint adds a reply to a ticket.
POST
/wp-json/fluent-support/v2/tickets/<ticket_id>/responses
Update reply
This endpoint updates a specific reply for a ticket.
PUT
/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>
Delete ticket(s)
This endpoint deletes one or more tickets.
POST
/wp-json/fluent-support/v2/tickets/bulk-actions
Add tag to ticket
This endpoint adds a tag to a specific ticket.
POST
/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
DELETE
/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>
Update ticket properties
This endpoint updates properties associated with the ticket.
PUT
/wp-json/fluent-support/v2/tickets/<ticket_id>/property

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List customers
Retrieves a list of all customers.
GET
/wp-json/fluent-support/v2/customers
Get customer
Fetches details of a specific customer by ID.
GET
/wp-json/fluent-support/v2/customers/{id}
List customers
This endpoint gets all customers.
GET
/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all
Get specific customer
This endpoint retrieves a specific customer.
GET
/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile
Get customer
This endpoint retrieves a specific customer by customer ID.
GET
/wp-json/fluent-support/v2/customers/<customer_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get overall reports
Retrieves overall reports based on tickets.
GET
/wp-json/fluent-support/v2/reports/overall
Get overall reports
This endpoint returns overall reports.
GET
/wp-json/fluent-support/v2/reports
Get ticket stats
This endpoint returns ticket growth statistics.
GET
/wp-json/fluent-support/v2/reports/tickets-growth
Get Ticket Resolve Stats
This endpoint will return closed tickets.
GET
/wp-json/fluent-support/v2/reports/tickets-resolve-growth
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
GET
/wp-json/fluent-support/v2/reports/response-growth
Get Agents Summary
This endpoint will returns total summary of agents.
GET
/wp-json/fluent-support/v2/reports/agents-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List saved replies
Retrieves all saved replies.
GET
/wp-json/fluent-support/v2/saved-replies

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get user overall stats
This endpoint will return user's personal overall stats
GET
/wp-json/fluent-support/v2/my-reports
Get ticket resolve stats
This endpoint returns total ticket closed by user.
GET
/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth
Get ticket response growth
This endpoint returns total replies done by user.
GET
/wp-json/fluent-support/v2/my-reports/response-growth
Get user summary
This endpoint returns total summary of the current agent.
GET
/wp-json/fluent-support/v2/my-reports/my-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get specific saved reply
This endpoint returns a specific saved reply.
GET
/wp-json/fluent-support/v2/saved-replies/<reply_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List activities
This endpoint returns all activities.
GET
/wp-json/fluent-support/v2/activity-logger
Get activity settings
This endpoint returns activity settings.
GET
/wp-json/fluent-support/v2/activity-logger/settings

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List mailboxes
This endpoint returns all mailboxes.
GET
/wp-json/fluent-support/v2/mailboxes
Get mailbox
This endpoint returns a specific mailbox.
GET
/wp-json/fluent-support/v2/mailboxes/<mailbox_id>
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
GET
/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

FAQs

  • Can Envoy connect with Fluent Support?

  • Can I use Envoy’s API with n8n?

  • Can I use Fluent Support’s API with n8n?

  • Is n8n secure for integrating Envoy and Fluent Support?

  • How to get started with Envoy and Fluent Support integration in n8n.io?

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