Can Fluent Support connect with Hansei?

Yes, Fluent Support can connect with Hansei using n8n.io. With n8n, you can create workflows that automate tasks and transfer data between Fluent Support and Hansei. Configure nodes for Fluent Support and Hansei in the n8n interface, specifying actions and triggers to set up their connection.

Can I use Fluent Support’s API with n8n?

Yes, with n8n, you can programmatically interact with Fluent Support’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Can I use Hansei’s API with n8n?

Yes, with n8n, you can programmatically interact with Hansei’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Is n8n secure for integrating Fluent Support and Hansei?

Yes, it is safe to use n8n to integrate Fluent Support and Hansei. n8n offers various features to ensure the safe handling of your data. These include encrypted data transfers, secure credential storage, RBAC functionality, and compliance with industry-standard security practices (SOC2 compliant). For hosted plans, data is stored within the EU on servers located in Frankfurt, Germany. You can also host it on your own infrastructure for added control. Learn more about n8n’s security practices here.

How to get started with Fluent Support and Hansei integration in n8n.io?

To start integrating Fluent Support and Hansei in n8n, you have different options depending on how you intend to use it: n8n Cloud: hosted solution, no need to install anything. Self-host: recommended method for full-control or customized use cases. Unlike other platforms that charge per operation, step, or task, n8n charges only for full workflow executions. This approach guarantees predictable costs and scalability, no matter the complexity or volume of your workflows.

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Fluent Support

Hansei

Fluent Support and Hansei integration

Save yourself the work of writing custom integrations for Fluent Support and Hansei and use n8n instead. Build adaptable and scalable Communication, and AI workflows that work with your technology stack. All within a building experience you will love.

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How to connect Fluent Support and Hansei

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Fluent Support and Hansei integration: Create a new workflow and add the first step

Step 2: Add and configure Fluent Support and Hansei nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Fluent Support and Hansei as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Fluent Support and Hansei to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Fluent Support and Hansei integration: Add and configure Fluent Support and Hansei nodes

Step 3: Connect Fluent Support and Hansei

A connection establishes a link between Fluent Support and Hansei (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Fluent Support and Hansei integration: Connect Fluent Support and Hansei

Step 4: Customize and extend your Fluent Support and Hansei integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Fluent Support and Hansei with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Fluent Support and Hansei integration: Customize and extend your Fluent Support and Hansei integration

Step 5: Test and activate your Fluent Support and Hansei workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Fluent Support and Hansei or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Fluent Support and Hansei integration: Test and activate your Fluent Support and Hansei workflow

Build your own Fluent Support and Hansei integration

Create custom Fluent Support and Hansei workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Fluent Support

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

List tickets

Retrieves all tickets available in the system.

GET

/wp-json/fluent-support/v2/tickets

Get ticket

Fetches a specific ticket by its ID.

GET

/wp-json/fluent-support/v2/tickets/{id}

Create ticket

Creates a new ticket by the customer.

POST

/wp-json/fluent-support/v2/tickets/customer

Reply to ticket

Submits a reply to an existing ticket as an agent.

POST

/wp-json/fluent-support/v2/tickets/{id}/reply

Update reply

Updates a reply to a specific ticket.

PUT

/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}

Get ticket

Retrieve a specific ticket by Ticket ID.

GET

/wp-json/fluent-support/v2/ticket/<ID>

Create ticket

Create a new Ticket using agent.

POST

/wp-json/fluent-crm/v2/tickets

Create ticket

This endpoint creates a new ticket.

POST

/wp-json/fluent-support/v2/customer-portal/tickets

Reply to ticket

This endpoint adds a reply to a ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses

Update reply

This endpoint updates a specific reply for a ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>

Delete ticket(s)

This endpoint deletes one or more tickets.

POST

/wp-json/fluent-support/v2/tickets/bulk-actions

Add tag to ticket

This endpoint adds a tag to a specific ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>

Remove tag from ticket

This endpoint removes a tag from a specific ticket.

DELETE

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>

Update ticket properties

This endpoint updates properties associated with the ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/property

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List customers

Retrieves a list of all customers.

GET

/wp-json/fluent-support/v2/customers

Get customer

Fetches details of a specific customer by ID.

GET

/wp-json/fluent-support/v2/customers/{id}

List customers

This endpoint gets all customers.

GET

/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all

Get specific customer

This endpoint retrieves a specific customer.

GET

/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile

Get customer

This endpoint retrieves a specific customer by customer ID.

GET

/wp-json/fluent-support/v2/customers/<customer_id>

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get overall reports

Retrieves overall reports based on tickets.

GET

/wp-json/fluent-support/v2/reports/overall

Get overall reports

This endpoint returns overall reports.

GET

/wp-json/fluent-support/v2/reports

Get ticket stats

This endpoint returns ticket growth statistics.

GET

/wp-json/fluent-support/v2/reports/tickets-growth

Get Ticket Resolve Stats

This endpoint will return closed tickets.

GET

/wp-json/fluent-support/v2/reports/tickets-resolve-growth

Get Ticket Response Growth

This endpoint will return the stats of total replies by agents.

GET

/wp-json/fluent-support/v2/reports/response-growth

Get Agents Summary

This endpoint will returns total summary of agents.

GET

/wp-json/fluent-support/v2/reports/agents-summary

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

List saved replies

Retrieves all saved replies.

GET

/wp-json/fluent-support/v2/saved-replies

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get user overall stats

This endpoint will return user's personal overall stats

GET

/wp-json/fluent-support/v2/my-reports

Get ticket resolve stats

This endpoint returns total ticket closed by user.

GET

/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth

Get ticket response growth

This endpoint returns total replies done by user.

GET

/wp-json/fluent-support/v2/my-reports/response-growth

Get user summary

This endpoint returns total summary of the current agent.

GET

/wp-json/fluent-support/v2/my-reports/my-summary

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get specific saved reply

This endpoint returns a specific saved reply.

GET

/wp-json/fluent-support/v2/saved-replies/<reply_id>

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

List activities

This endpoint returns all activities.

GET

/wp-json/fluent-support/v2/activity-logger

Get activity settings

This endpoint returns activity settings.

GET

/wp-json/fluent-support/v2/activity-logger/settings

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

List mailboxes

This endpoint returns all mailboxes.

GET

/wp-json/fluent-support/v2/mailboxes

Get mailbox

This endpoint returns a specific mailbox.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>

Get mailbox email configs

This endpoint returns mailbox email configs in JSON structure.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Supported API Endpoints for Hansei

To set up Hansei integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Hansei to query the data you need using the API endpoint URLs you provide.

Ping
Bots
Messages
Collections
Sources

Check API status

Checks the status of the API.

GET

/operation/operation-ping

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Hansei official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List all bots

Retrieves a list of all bots available in the API.

GET

/operation/operation-getbots

List all conversations of a bot

Fetches all conversations associated with a specific bot.

GET

/operation/operation-getbotconversations

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Hansei official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Send message to bot

Sends a message to the bot to receive a response.

POST

/operation/operation-sendmessage

Send message to bot

Sends a message to the bot and returns the response

POST

/messages

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Hansei official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List all collections

Retrieves a list of all collections available in the API.

GET

/operation/operation-getcollections

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Hansei official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Upload file to create source

Uploads a file to establish a new source.

POST

/operation/operation-uploadsource

Write text to create source

Creates a new source by writing text into it.

POST

/operation/operation-writesource

Scrape webpage to create source

Scrapes content from a webpage to generate a new source.

POST

/operation/operation-webpagesource

Upload source

Uploads a source file along with its metadata.

POST

/sources/upload

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Hansei official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Fluent Support and Hansei integration details

Fluent Support is an adaptable and feature-packed plugin for WordPress, serving as a comprehensive solution for help desk and customer support needs. With it, you can seamlessly deliver exceptional customer assistance and efficiently handle inquiries, all directly from your WordPress dashboard.

Using generic authentication

See Fluent Support integrations

Related categories

Communication

Hansei is an artificial intelligence platform designed to enable businesses and customers to easily access information by asking questions from their database.

Using generic authentication

See Hansei integrations

Related categories