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integrationFluent Support node
HTTP Request
integrationHansei node
HTTP Request

Fluent Support and Hansei integration

Save yourself the work of writing custom integrations for Fluent Support and Hansei and use n8n instead. Build adaptable and scalable Communication, and AI workflows that work with your technology stack. All within a building experience you will love.

How to connect Fluent Support and Hansei

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Fluent Support and Hansei integration: Create a new workflow and add the first step

Step 2: Add and configure Fluent Support and Hansei nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Fluent Support and Hansei as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Fluent Support and Hansei to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Fluent Support and Hansei integration: Add and configure Fluent Support and Hansei nodes

Step 3: Connect Fluent Support and Hansei

A connection establishes a link between Fluent Support and Hansei (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Fluent Support and Hansei integration: Connect Fluent Support and Hansei

Step 4: Customize and extend your Fluent Support and Hansei integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Fluent Support and Hansei with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Fluent Support and Hansei integration: Customize and extend your Fluent Support and Hansei integration

Step 5: Test and activate your Fluent Support and Hansei workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Fluent Support and Hansei or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Fluent Support and Hansei integration: Test and activate your Fluent Support and Hansei workflow

Build your own Fluent Support and Hansei integration

Create custom Fluent Support and Hansei workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Fluent Support

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

List tickets
Retrieves all tickets available in the system.
GET
/wp-json/fluent-support/v2/tickets
Get ticket
Fetches a specific ticket by its ID.
GET
/wp-json/fluent-support/v2/tickets/{id}
Create ticket
Creates a new ticket by the customer.
POST
/wp-json/fluent-support/v2/tickets/customer
Reply to ticket
Submits a reply to an existing ticket as an agent.
POST
/wp-json/fluent-support/v2/tickets/{id}/reply
Update reply
Updates a reply to a specific ticket.
PUT
/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}
Get ticket
Retrieve a specific ticket by Ticket ID.
GET
/wp-json/fluent-support/v2/ticket/<ID>
Create ticket
Create a new Ticket using agent.
POST
/wp-json/fluent-crm/v2/tickets
Create ticket
This endpoint creates a new ticket.
POST
/wp-json/fluent-support/v2/customer-portal/tickets
Reply to ticket
This endpoint adds a reply to a ticket.
POST
/wp-json/fluent-support/v2/tickets/<ticket_id>/responses
Update reply
This endpoint updates a specific reply for a ticket.
PUT
/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>
Delete ticket(s)
This endpoint deletes one or more tickets.
POST
/wp-json/fluent-support/v2/tickets/bulk-actions
Add tag to ticket
This endpoint adds a tag to a specific ticket.
POST
/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
DELETE
/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>
Update ticket properties
This endpoint updates properties associated with the ticket.
PUT
/wp-json/fluent-support/v2/tickets/<ticket_id>/property

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List customers
Retrieves a list of all customers.
GET
/wp-json/fluent-support/v2/customers
Get customer
Fetches details of a specific customer by ID.
GET
/wp-json/fluent-support/v2/customers/{id}
List customers
This endpoint gets all customers.
GET
/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all
Get specific customer
This endpoint retrieves a specific customer.
GET
/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile
Get customer
This endpoint retrieves a specific customer by customer ID.
GET
/wp-json/fluent-support/v2/customers/<customer_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get overall reports
Retrieves overall reports based on tickets.
GET
/wp-json/fluent-support/v2/reports/overall
Get overall reports
This endpoint returns overall reports.
GET
/wp-json/fluent-support/v2/reports
Get ticket stats
This endpoint returns ticket growth statistics.
GET
/wp-json/fluent-support/v2/reports/tickets-growth
Get Ticket Resolve Stats
This endpoint will return closed tickets.
GET
/wp-json/fluent-support/v2/reports/tickets-resolve-growth
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
GET
/wp-json/fluent-support/v2/reports/response-growth
Get Agents Summary
This endpoint will returns total summary of agents.
GET
/wp-json/fluent-support/v2/reports/agents-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List saved replies
Retrieves all saved replies.
GET
/wp-json/fluent-support/v2/saved-replies

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get user overall stats
This endpoint will return user's personal overall stats
GET
/wp-json/fluent-support/v2/my-reports
Get ticket resolve stats
This endpoint returns total ticket closed by user.
GET
/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth
Get ticket response growth
This endpoint returns total replies done by user.
GET
/wp-json/fluent-support/v2/my-reports/response-growth
Get user summary
This endpoint returns total summary of the current agent.
GET
/wp-json/fluent-support/v2/my-reports/my-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get specific saved reply
This endpoint returns a specific saved reply.
GET
/wp-json/fluent-support/v2/saved-replies/<reply_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List activities
This endpoint returns all activities.
GET
/wp-json/fluent-support/v2/activity-logger
Get activity settings
This endpoint returns activity settings.
GET
/wp-json/fluent-support/v2/activity-logger/settings

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List mailboxes
This endpoint returns all mailboxes.
GET
/wp-json/fluent-support/v2/mailboxes
Get mailbox
This endpoint returns a specific mailbox.
GET
/wp-json/fluent-support/v2/mailboxes/<mailbox_id>
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
GET
/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Supported API Endpoints for Hansei

To set up Hansei integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Hansei to query the data you need using the API endpoint URLs you provide.

Check API status
Checks the status of the API.
GET
/operation/operation-ping

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Hansei official documentation to get a full list of all API endpoints and verify the scraped ones!

List all bots
Retrieves a list of all bots available in the API.
GET
/operation/operation-getbots
List all conversations of a bot
Fetches all conversations associated with a specific bot.
GET
/operation/operation-getbotconversations

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Hansei official documentation to get a full list of all API endpoints and verify the scraped ones!

Send message to bot
Sends a message to the bot to receive a response.
POST
/operation/operation-sendmessage
Send message to bot
Sends a message to the bot and returns the response
POST
/messages

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Hansei official documentation to get a full list of all API endpoints and verify the scraped ones!

List all collections
Retrieves a list of all collections available in the API.
GET
/operation/operation-getcollections

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Hansei official documentation to get a full list of all API endpoints and verify the scraped ones!

Upload file to create source
Uploads a file to establish a new source.
POST
/operation/operation-uploadsource
Write text to create source
Creates a new source by writing text into it.
POST
/operation/operation-writesource
Scrape webpage to create source
Scrapes content from a webpage to generate a new source.
POST
/operation/operation-webpagesource
Upload source
Uploads a source file along with its metadata.
POST
/sources/upload

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Hansei official documentation to get a full list of all API endpoints and verify the scraped ones!

FAQs

  • Can Fluent Support connect with Hansei?

  • Can I use Fluent Support’s API with n8n?

  • Can I use Hansei’s API with n8n?

  • Is n8n secure for integrating Fluent Support and Hansei?

  • How to get started with Fluent Support and Hansei integration in n8n.io?

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