In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Create custom Fluent Support and Harvest workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
List tickets
Retrieves all tickets available in the system.
Get ticket
Fetches a specific ticket by its ID.
Create ticket
Creates a new ticket by the customer.
Reply to ticket
Submits a reply to an existing ticket as an agent.
Update reply
Updates a reply to a specific ticket.
Get ticket
Retrieve a specific ticket by Ticket ID.
Create ticket
Create a new Ticket using agent.
Create ticket
This endpoint creates a new ticket.
Reply to ticket
This endpoint adds a reply to a ticket.
Update reply
This endpoint updates a specific reply for a ticket.
Delete ticket(s)
This endpoint deletes one or more tickets.
Add tag to ticket
This endpoint adds a tag to a specific ticket.
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
Update ticket properties
This endpoint updates properties associated with the ticket.
List customers
Retrieves a list of all customers.
Get customer
Fetches details of a specific customer by ID.
List customers
This endpoint gets all customers.
Get specific customer
This endpoint retrieves a specific customer.
Get customer
This endpoint retrieves a specific customer by customer ID.
Get overall reports
Retrieves overall reports based on tickets.
Get overall reports
This endpoint returns overall reports.
Get ticket stats
This endpoint returns ticket growth statistics.
Get Ticket Resolve Stats
This endpoint will return closed tickets.
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
Get Agents Summary
This endpoint will returns total summary of agents.
List saved replies
Retrieves all saved replies.
Get user overall stats
This endpoint will return user's personal overall stats
Get ticket resolve stats
This endpoint returns total ticket closed by user.
Get ticket response growth
This endpoint returns total replies done by user.
Get user summary
This endpoint returns total summary of the current agent.
Get specific saved reply
This endpoint returns a specific saved reply.
List activities
This endpoint returns all activities.
Get activity settings
This endpoint returns activity settings.
List mailboxes
This endpoint returns all mailboxes.
Get mailbox
This endpoint returns a specific mailbox.
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!
Create
Create a client
Delete
Delete a client
Get
Get data of a client
Get Many
Get data of many clients
Update
Update a client
Get
Retrieves the company for the currently authenticated user
Create
Create a contact
Delete
Delete a contact
Get
Get data of a contact
Get Many
Get data of many contacts
Update
Update a contact
Create
Create an estimate
Delete
Delete an estimate
Get
Get data of an estimate
Get Many
Get data of many estimates
Update
Update an estimate
Create
Create an expense
Delete
Delete an expense
Get
Get data of an expense
Get Many
Get data of many expenses
Update
Update an expense
Create
Create an invoice
Delete
Delete an invoice
Get
Get data of an invoice
Get Many
Get data of many invoices
Update
Update an invoice
Create
Create a project
Delete
Delete a project
Get
Get data of a project
Get Many
Get data of many projects
Update
Update a project
Create
Create a task
Delete
Delete a task
Get
Get data of a task
Get Many
Get data of many tasks
Update
Update a task
Create via Duration
Create a time entry via duration
Create via Start and End Time
Create a time entry via start and end time
Delete
Delete a time entry
Delete External Reference
Delete a time entry’s external reference
Get
Get data of a time entry
Get Many
Get data of many time entries
Restart
Restart a time entry
Stop
Stop a time entry
Update
Update a time entry
Create
Create a user
Delete
Delete a user
Get
Get data of a user
Get Many
Get data of many users
Me
Get data of authenticated user
Update
Update a user
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