Fluent Support and Missive integration
How to connect Fluent Support and Missive
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Fluent Support and Missive integration
Create custom Fluent Support and Missive workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Supported API Endpoints for Fluent Support
List tickets
Retrieves all tickets available in the system.
Get ticket
Fetches a specific ticket by its ID.
Create ticket
Creates a new ticket by the customer.
Reply to ticket
Submits a reply to an existing ticket as an agent.
Update reply
Updates a reply to a specific ticket.
Get ticket
Retrieve a specific ticket by Ticket ID.
Create ticket
Create a new Ticket using agent.
Create ticket
This endpoint creates a new ticket.
Reply to ticket
This endpoint adds a reply to a ticket.
Update reply
This endpoint updates a specific reply for a ticket.
Delete ticket(s)
This endpoint deletes one or more tickets.
Add tag to ticket
This endpoint adds a tag to a specific ticket.
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
Update ticket properties
This endpoint updates properties associated with the ticket.
List customers
Retrieves a list of all customers.
Get customer
Fetches details of a specific customer by ID.
List customers
This endpoint gets all customers.
Get specific customer
This endpoint retrieves a specific customer.
Get customer
This endpoint retrieves a specific customer by customer ID.
Get overall reports
Retrieves overall reports based on tickets.
Get overall reports
This endpoint returns overall reports.
Get ticket stats
This endpoint returns ticket growth statistics.
Get Ticket Resolve Stats
This endpoint will return closed tickets.
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
Get Agents Summary
This endpoint will returns total summary of agents.
List saved replies
Retrieves all saved replies.
Get user overall stats
This endpoint will return user's personal overall stats
Get ticket resolve stats
This endpoint returns total ticket closed by user.
Get ticket response growth
This endpoint returns total replies done by user.
Get user summary
This endpoint returns total summary of the current agent.
Get specific saved reply
This endpoint returns a specific saved reply.
List activities
This endpoint returns all activities.
Get activity settings
This endpoint returns activity settings.
List mailboxes
This endpoint returns all mailboxes.
Get mailbox
This endpoint returns a specific mailbox.
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!
Supported API Endpoints for Missive
Reopen conversation
Reopens the current conversation.
Assign users
Assigns users to the current conversation.
Create draft
Creates a new draft in a new conversation.
List conversations
List conversations visible to the user who owns the API token.
Get conversation
Fetch a specific conversation using the conversation id.
List messages
List messages in the conversation passed as `id`.
Create conversation
Creates a new conversation.
Archive conversation
Archives a specified conversation.
Trash conversation
Moves the specified conversation to trash.
Move to inbox
Moves the specified conversation back to inbox.
Comment on conversation
Adds a comment to a specified conversation.
Create task
Creates a new task related to a conversation.
Add labels
Adds labels to the specified conversation.
Remove labels
Removes labels from the specified conversation.
Close conversation
Closes a specified conversation.
Reopen conversation
Reopens a specified closed conversation.
Assign conversation
Assigns a specified conversation to a user.
Add assignees
Adds assignees to a specified conversation.
Remove assignees
Removes assignees from a specified conversation.
Set color
Sets color for the specified conversation.
Set subject
Sets the subject of the specified conversation.
Fetch conversations
Fetches attributes for the given conversation IDs.
Create conversation
Creates a new conversation.
Archive conversation
Archives current conversation.
Trash conversation
Trashes current conversation.
Move to Inbox
Moves current conversation to Inbox.
Create comment
Creates a comment in the current conversation.
Add labels
Adds labels to the current conversation.
Remove labels
Removes labels from the current conversation.
Close conversation
Closes the current conversation.
Create draft in current conversation
Creates a new draft in the current conversation.
Reply to conversation
Replies to current conversation latest message.
Forward message
Forwards current conversation latest message.
Insert text
Inserts content as text in the currently selected composer.
Insert HTML
Inserts content as HTML in the currently selected composer.
Create draft
Creates a new draft in Missive.
Create report
Create analytics report
Get report
Get analytics report
Create contact
Creates new contacts in the contact book.
Update contact(s)
Update existing contacts with new information based on their IDs.
List contacts
Retrieve a list of contacts stored in Missive.
Get a contact
Fetch a specific contact using the contact ID.
List contact books
List the contact books that the authenticated user has access to.
List contact groups
List contact groups or organizations linked to a contact book.
Create message
Create an incoming message in a custom channel.
Get message
Fetch a specific message headers, body and attachments using the message id.
List messages
Fetch messages matching an email Message-ID.
Fetch messages
Fetches attributes for the given message IDs.
List organizations
List organizations the authenticated user is part of.
Create post
Create a post in a conversation or append it to an existing one.
List responses
List responses for the authenticated user.
Get response
Fetch a specific response using the response id.
List shared labels
List shared labels in organizations the authenticated user is part of.
List teams
List teams in organizations the authenticated user is part of.
List users
List users in organizations the authenticated user is part of.
Fetch users
Fetches attributes for all users.
Get stored data
Retrieve data that has been previously stored using storeSet.
Set stored data
Store data that remains consistent between page reloads and app reloads.
Fetch labels
Fetches attributes for all shared labels.
Create task
Creates a task in the current conversation.
To set up Missive integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Missive to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!
Fluent Support and Missive integration details
FAQ
Can Fluent Support connect with Missive?
Can I use Fluent Support’s API with n8n?
Can I use Missive’s API with n8n?
Is n8n secure for integrating Fluent Support and Missive?
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