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integrationFluent Support node
HTTP Request
integrationMissive node
HTTP Request

Fluent Support and Missive integration

Save yourself the work of writing custom integrations for Fluent Support and Missive and use n8n instead. Build adaptable and scalable Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Fluent Support and Missive

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Fluent Support and Missive integration: Create a new workflow and add the first step

Step 2: Add and configure Fluent Support and Missive nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Fluent Support and Missive as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Fluent Support and Missive to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Fluent Support and Missive integration: Add and configure Fluent Support and Missive nodes

Step 3: Connect Fluent Support and Missive

A connection establishes a link between Fluent Support and Missive (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Fluent Support and Missive integration: Connect Fluent Support and Missive

Step 4: Customize and extend your Fluent Support and Missive integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Fluent Support and Missive with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Fluent Support and Missive integration: Customize and extend your Fluent Support and Missive integration

Step 5: Test and activate your Fluent Support and Missive workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Fluent Support and Missive or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Fluent Support and Missive integration: Test and activate your Fluent Support and Missive workflow

Build your own Fluent Support and Missive integration

Create custom Fluent Support and Missive workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Fluent Support

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

List tickets
Retrieves all tickets available in the system.
GET
/wp-json/fluent-support/v2/tickets
Get ticket
Fetches a specific ticket by its ID.
GET
/wp-json/fluent-support/v2/tickets/{id}
Create ticket
Creates a new ticket by the customer.
POST
/wp-json/fluent-support/v2/tickets/customer
Reply to ticket
Submits a reply to an existing ticket as an agent.
POST
/wp-json/fluent-support/v2/tickets/{id}/reply
Update reply
Updates a reply to a specific ticket.
PUT
/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}
Get ticket
Retrieve a specific ticket by Ticket ID.
GET
/wp-json/fluent-support/v2/ticket/<ID>
Create ticket
Create a new Ticket using agent.
POST
/wp-json/fluent-crm/v2/tickets
Create ticket
This endpoint creates a new ticket.
POST
/wp-json/fluent-support/v2/customer-portal/tickets
Reply to ticket
This endpoint adds a reply to a ticket.
POST
/wp-json/fluent-support/v2/tickets/<ticket_id>/responses
Update reply
This endpoint updates a specific reply for a ticket.
PUT
/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>
Delete ticket(s)
This endpoint deletes one or more tickets.
POST
/wp-json/fluent-support/v2/tickets/bulk-actions
Add tag to ticket
This endpoint adds a tag to a specific ticket.
POST
/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
DELETE
/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>
Update ticket properties
This endpoint updates properties associated with the ticket.
PUT
/wp-json/fluent-support/v2/tickets/<ticket_id>/property

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List customers
Retrieves a list of all customers.
GET
/wp-json/fluent-support/v2/customers
Get customer
Fetches details of a specific customer by ID.
GET
/wp-json/fluent-support/v2/customers/{id}
List customers
This endpoint gets all customers.
GET
/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all
Get specific customer
This endpoint retrieves a specific customer.
GET
/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile
Get customer
This endpoint retrieves a specific customer by customer ID.
GET
/wp-json/fluent-support/v2/customers/<customer_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get overall reports
Retrieves overall reports based on tickets.
GET
/wp-json/fluent-support/v2/reports/overall
Get overall reports
This endpoint returns overall reports.
GET
/wp-json/fluent-support/v2/reports
Get ticket stats
This endpoint returns ticket growth statistics.
GET
/wp-json/fluent-support/v2/reports/tickets-growth
Get Ticket Resolve Stats
This endpoint will return closed tickets.
GET
/wp-json/fluent-support/v2/reports/tickets-resolve-growth
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
GET
/wp-json/fluent-support/v2/reports/response-growth
Get Agents Summary
This endpoint will returns total summary of agents.
GET
/wp-json/fluent-support/v2/reports/agents-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List saved replies
Retrieves all saved replies.
GET
/wp-json/fluent-support/v2/saved-replies

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get user overall stats
This endpoint will return user's personal overall stats
GET
/wp-json/fluent-support/v2/my-reports
Get ticket resolve stats
This endpoint returns total ticket closed by user.
GET
/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth
Get ticket response growth
This endpoint returns total replies done by user.
GET
/wp-json/fluent-support/v2/my-reports/response-growth
Get user summary
This endpoint returns total summary of the current agent.
GET
/wp-json/fluent-support/v2/my-reports/my-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get specific saved reply
This endpoint returns a specific saved reply.
GET
/wp-json/fluent-support/v2/saved-replies/<reply_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List activities
This endpoint returns all activities.
GET
/wp-json/fluent-support/v2/activity-logger
Get activity settings
This endpoint returns activity settings.
GET
/wp-json/fluent-support/v2/activity-logger/settings

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List mailboxes
This endpoint returns all mailboxes.
GET
/wp-json/fluent-support/v2/mailboxes
Get mailbox
This endpoint returns a specific mailbox.
GET
/wp-json/fluent-support/v2/mailboxes/<mailbox_id>
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
GET
/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Supported API Endpoints for Missive

To set up Missive integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Missive to query the data you need using the API endpoint URLs you provide.

Reopen conversation
Reopens the current conversation.
POST
reopen()
Assign users
Assigns users to the current conversation.
POST
assign(userIds)
Create draft
Creates a new draft in a new conversation.
POST
/v1/api/conversations/compose
List conversations
List conversations visible to the user who owns the API token.
GET
/v1/conversations
Get conversation
Fetch a specific conversation using the conversation id.
GET
/v1/conversations/**id**
List messages
List messages in the conversation passed as `id`.
GET
/v1/conversations/**id**/messages
Create conversation
Creates a new conversation.
POST
#method-createConversation
Archive conversation
Archives a specified conversation.
POST
#method-archive
Trash conversation
Moves the specified conversation to trash.
POST
#method-trash
Move to inbox
Moves the specified conversation back to inbox.
POST
#method-moveToInbox
Comment on conversation
Adds a comment to a specified conversation.
POST
#method-comment
Create task
Creates a new task related to a conversation.
POST
#method-createTask
Add labels
Adds labels to the specified conversation.
POST
#method-addLabels
Remove labels
Removes labels from the specified conversation.
DELETE
#method-removeLabels
Close conversation
Closes a specified conversation.
POST
#method-close
Reopen conversation
Reopens a specified closed conversation.
POST
#method-reopen
Assign conversation
Assigns a specified conversation to a user.
POST
#method-assign
Add assignees
Adds assignees to a specified conversation.
POST
#method-addAssignees
Remove assignees
Removes assignees from a specified conversation.
DELETE
#method-removeAssignees
Set color
Sets color for the specified conversation.
POST
#method-setColor
Set subject
Sets the subject of the specified conversation.
POST
#method-setSubject
Fetch conversations
Fetches attributes for the given conversation IDs.
GET
fetchConversations(ids)
Create conversation
Creates a new conversation.
POST
createConversation(options)
Archive conversation
Archives current conversation.
POST
archive()
Trash conversation
Trashes current conversation.
POST
trash()
Move to Inbox
Moves current conversation to Inbox.
POST
moveToInbox()
Create comment
Creates a comment in the current conversation.
POST
comment(body)
Add labels
Adds labels to the current conversation.
POST
addLabels(labelIds)
Remove labels
Removes labels from the current conversation.
POST
removeLabels(labelIds)
Close conversation
Closes the current conversation.
POST
close()
Create draft in current conversation
Creates a new draft in the current conversation.
POST
/v1/api/conversations/composeInConversation
Reply to conversation
Replies to current conversation latest message.
POST
/v1/api/conversations/reply
Forward message
Forwards current conversation latest message.
POST
/v1/api/conversations/forward
Insert text
Inserts content as text in the currently selected composer.
POST
/v1/api/conversations/insertText
Insert HTML
Inserts content as HTML in the currently selected composer.
POST
/v1/api/conversations/insertHtml

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

Create draft
Creates a new draft in Missive.
POST
/v1/drafts

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

Create report
Create analytics report
POST
/v1/analytics/reports
Get report
Get analytics report
GET
/v1/analytics/reports/**id**

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

Create contact
Creates new contacts in the contact book.
POST
/v1/contacts
Update contact(s)
Update existing contacts with new information based on their IDs.
PATCH
/v1/contacts/**id1**,**id2**,**id3**,...
List contacts
Retrieve a list of contacts stored in Missive.
GET
/v1/contacts
Get a contact
Fetch a specific contact using the contact ID.
GET
/v1/contacts/**id**

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

List contact books
List the contact books that the authenticated user has access to.
GET
/v1/contact_books

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

List contact groups
List contact groups or organizations linked to a contact book.
GET
/v1/contact_groups

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

Create message
Create an incoming message in a custom channel.
POST
/v1/messages
Get message
Fetch a specific message headers, body and attachments using the message id.
GET
/v1/messages/**id**
List messages
Fetch messages matching an email Message-ID.
GET
/v1/messages?email_message_id=**Message-ID**
Fetch messages
Fetches attributes for the given message IDs.
GET
fetchMessages(ids)

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

List organizations
List organizations the authenticated user is part of.
GET
/v1/organizations

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

Create post
Create a post in a conversation or append it to an existing one.
POST
/v1/posts

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

List responses
List responses for the authenticated user.
GET
/v1/responses
Get response
Fetch a specific response using the response id.
GET
/v1/responses/**id**

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

List shared labels
List shared labels in organizations the authenticated user is part of.
GET
/v1/shared_labels

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

List teams
List teams in organizations the authenticated user is part of.
GET
/v1/teams

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

List users
List users in organizations the authenticated user is part of.
GET
/v1/users
Fetch users
Fetches attributes for all users.
GET
fetchUsers()

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

Get stored data
Retrieve data that has been previously stored using storeSet.
GET
/api/store/get
Set stored data
Store data that remains consistent between page reloads and app reloads.
POST
/api/store/set

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

Fetch labels
Fetches attributes for all shared labels.
GET
fetchLabels()

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

Create task
Creates a task in the current conversation.
POST
createTask(body, completed)

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

FAQs

  • Can Fluent Support connect with Missive?

  • Can I use Fluent Support’s API with n8n?

  • Can I use Missive’s API with n8n?

  • Is n8n secure for integrating Fluent Support and Missive?

  • How to get started with Fluent Support and Missive integration in n8n.io?

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