Fluent Support and Onfleet integration
How to connect Fluent Support and Onfleet
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Fluent Support and Onfleet integration
Create custom Fluent Support and Onfleet workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Supported API Endpoints for Fluent Support
List tickets
Retrieves all tickets available in the system.
Get ticket
Fetches a specific ticket by its ID.
Create ticket
Creates a new ticket by the customer.
Reply to ticket
Submits a reply to an existing ticket as an agent.
Update reply
Updates a reply to a specific ticket.
Get ticket
Retrieve a specific ticket by Ticket ID.
Create ticket
Create a new Ticket using agent.
Create ticket
This endpoint creates a new ticket.
Reply to ticket
This endpoint adds a reply to a ticket.
Update reply
This endpoint updates a specific reply for a ticket.
Delete ticket(s)
This endpoint deletes one or more tickets.
Add tag to ticket
This endpoint adds a tag to a specific ticket.
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
Update ticket properties
This endpoint updates properties associated with the ticket.
List customers
Retrieves a list of all customers.
Get customer
Fetches details of a specific customer by ID.
List customers
This endpoint gets all customers.
Get specific customer
This endpoint retrieves a specific customer.
Get customer
This endpoint retrieves a specific customer by customer ID.
Get overall reports
Retrieves overall reports based on tickets.
Get overall reports
This endpoint returns overall reports.
Get ticket stats
This endpoint returns ticket growth statistics.
Get Ticket Resolve Stats
This endpoint will return closed tickets.
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
Get Agents Summary
This endpoint will returns total summary of agents.
List saved replies
Retrieves all saved replies.
Get user overall stats
This endpoint will return user's personal overall stats
Get ticket resolve stats
This endpoint returns total ticket closed by user.
Get ticket response growth
This endpoint returns total replies done by user.
Get user summary
This endpoint returns total summary of the current agent.
Get specific saved reply
This endpoint returns a specific saved reply.
List activities
This endpoint returns all activities.
Get activity settings
This endpoint returns activity settings.
List mailboxes
This endpoint returns all mailboxes.
Get mailbox
This endpoint returns a specific mailbox.
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!
Onfleet supported actions
Create
Create a new Onfleet admin
Delete
Delete an Onfleet admin
Get Many
Get many Onfleet admins
Update
Update an Onfleet admin
Add Tasks
Add task at index (or append)
Get
Get container information
Update Tasks
Fully replace a container's tasks
Create
Create a new destination
Get
Get a specific destination
Create
Create a new Onfleet hub
Get Many
Get many Onfleet hubs
Update
Update an Onfleet hub
Get My Organization
Retrieve your own organization's details
Get Delegatee Details
Retrieve the details of an organization with which you are connected
Create
Create a new Onfleet recipient
Get
Get a specific Onfleet recipient
Update
Update an Onfleet recipient
Clone
Clone an Onfleet task
Complete
Force-complete a started Onfleet task
Create
Create a new Onfleet task
Delete
Delete an Onfleet task
Get
Get a specific Onfleet task
Get Many
Get many Onfleet tasks
Update
Update an Onfleet task
Auto-Dispatch
Automatically dispatch tasks assigned to a team to on-duty drivers
Create
Create a new Onfleet team
Delete
Delete an Onfleet team
Get
Get a specific Onfleet team
Get Many
Get many Onfleet teams
Get Time Estimates
Get estimated times for upcoming tasks for a team, returns a selected driver
Update
Update an Onfleet team
Create
Create a new Onfleet worker
Delete
Delete an Onfleet worker
Get
Get a specific Onfleet worker
Get Many
Get many Onfleet workers
Get Schedule
Get a specific Onfleet worker schedule
Update
Update an Onfleet worker
Fluent Support and Onfleet integration details
Other integrations with Onfleet
FAQ
Can Fluent Support connect with Onfleet?
Can I use Fluent Support’s API with n8n?
Can I use Onfleet’s API with n8n?
Is n8n secure for integrating Fluent Support and Onfleet?
How to get started with Fluent Support and Onfleet integration in n8n.io?
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