In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Create custom Fluent Support and Order Desk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
List tickets
Retrieves all tickets available in the system.
Get ticket
Fetches a specific ticket by its ID.
Create ticket
Creates a new ticket by the customer.
Reply to ticket
Submits a reply to an existing ticket as an agent.
Update reply
Updates a reply to a specific ticket.
Get ticket
Retrieve a specific ticket by Ticket ID.
Create ticket
Create a new Ticket using agent.
Create ticket
This endpoint creates a new ticket.
Reply to ticket
This endpoint adds a reply to a ticket.
Update reply
This endpoint updates a specific reply for a ticket.
Delete ticket(s)
This endpoint deletes one or more tickets.
Add tag to ticket
This endpoint adds a tag to a specific ticket.
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
Update ticket properties
This endpoint updates properties associated with the ticket.
List customers
Retrieves a list of all customers.
Get customer
Fetches details of a specific customer by ID.
List customers
This endpoint gets all customers.
Get specific customer
This endpoint retrieves a specific customer.
Get customer
This endpoint retrieves a specific customer by customer ID.
Get overall reports
Retrieves overall reports based on tickets.
Get overall reports
This endpoint returns overall reports.
Get ticket stats
This endpoint returns ticket growth statistics.
Get Ticket Resolve Stats
This endpoint will return closed tickets.
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
Get Agents Summary
This endpoint will returns total summary of agents.
List saved replies
Retrieves all saved replies.
Get user overall stats
This endpoint will return user's personal overall stats
Get ticket resolve stats
This endpoint returns total ticket closed by user.
Get ticket response growth
This endpoint returns total replies done by user.
Get user summary
This endpoint returns total summary of the current agent.
Get specific saved reply
This endpoint returns a specific saved reply.
List activities
This endpoint returns all activities.
Get activity settings
This endpoint returns activity settings.
List mailboxes
This endpoint returns all mailboxes.
Get mailbox
This endpoint returns a specific mailbox.
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.
These API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!
Get a Single Order
Retrieve the details of a single order by its ID.
Get Multiple Orders
Retrieve multiple orders from the system.
Get order
Retrieve a specific order using its ID.
Create order
Create a new order with the necessary details.
Update order
Update an existing order by passing the complete order data.
Create order history
Create a new history item for a specific order.
Get all order items
Retrieve all items associated with a specific order.
Get single order item
Retrieve a specific order item by its ID.
Create order item
Add a new order item to an existing order.
Update order item
Update an existing order item from an existing order.
Get all order shipments
Get all the shipments for an order.
Get single order shipment
Get a single shipment for an order.
Get All Order Items
Retrieve a list of all order items.
Get Single Order Item
Retrieve details of a single order item by its ID.
Get All Order Shipments
Retrieve a list of all shipments related to orders.
Get Single Order Shipment
Retrieve details of a single shipment by its ID.
Create shipment
Creates a new shipment for a given order.
Update shipment
Updates an existing shipment for a given order.
Delete shipment
Deletes a shipment from a given order.
Create multiple shipments
Allows the addition of multiple shipments at once for different orders.
Get all inventory items
Retrieve all the store's inventory items with optional search parameters.
Get a single inventory item
Retrieve details for a specific inventory item by ID.
Update inventory item
Updates a single inventory item identified by the ID provided in the URL.
Create inventory item
Creates a new inventory item by submitting the necessary details in the request body.
Delete inventory item
Deletes the specified inventory item identified by the ID provided in the URL.
Update multiple inventory items
Updates multiple inventory items by sending a batch of inventory item details in the request body.
Move orders
Moves one or multiple orders to a new folder.
Get store settings
Retrieves the store settings and folder list.
To set up Order Desk integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Order Desk to query the data you need using the API endpoint URLs you provide.
These API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Order Desk official documentation to get a full list of all API endpoints and verify the scraped ones!
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