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integrationFluent Support node
HTTP Request
integrationOrder Desk node
HTTP Request

Fluent Support and Order Desk integration

Save yourself the work of writing custom integrations for Fluent Support and Order Desk and use n8n instead. Build adaptable and scalable Communication, and Miscellaneous workflows that work with your technology stack. All within a building experience you will love.

How to connect Fluent Support and Order Desk

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Fluent Support and Order Desk integration: Create a new workflow and add the first step

Step 2: Add and configure Fluent Support and Order Desk nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Fluent Support and Order Desk as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Fluent Support and Order Desk to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Fluent Support and Order Desk integration: Add and configure Fluent Support and Order Desk nodes

Step 3: Connect Fluent Support and Order Desk

A connection establishes a link between Fluent Support and Order Desk (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Fluent Support and Order Desk integration: Connect Fluent Support and Order Desk

Step 4: Customize and extend your Fluent Support and Order Desk integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Fluent Support and Order Desk with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Fluent Support and Order Desk integration: Customize and extend your Fluent Support and Order Desk integration

Step 5: Test and activate your Fluent Support and Order Desk workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Fluent Support and Order Desk or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Fluent Support and Order Desk integration: Test and activate your Fluent Support and Order Desk workflow

Build your own Fluent Support and Order Desk integration

Create custom Fluent Support and Order Desk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Fluent Support

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

List tickets
Retrieves all tickets available in the system.
GET
/wp-json/fluent-support/v2/tickets
Get ticket
Fetches a specific ticket by its ID.
GET
/wp-json/fluent-support/v2/tickets/{id}
Create ticket
Creates a new ticket by the customer.
POST
/wp-json/fluent-support/v2/tickets/customer
Reply to ticket
Submits a reply to an existing ticket as an agent.
POST
/wp-json/fluent-support/v2/tickets/{id}/reply
Update reply
Updates a reply to a specific ticket.
PUT
/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}
Get ticket
Retrieve a specific ticket by Ticket ID.
GET
/wp-json/fluent-support/v2/ticket/<ID>
Create ticket
Create a new Ticket using agent.
POST
/wp-json/fluent-crm/v2/tickets
Create ticket
This endpoint creates a new ticket.
POST
/wp-json/fluent-support/v2/customer-portal/tickets
Reply to ticket
This endpoint adds a reply to a ticket.
POST
/wp-json/fluent-support/v2/tickets/<ticket_id>/responses
Update reply
This endpoint updates a specific reply for a ticket.
PUT
/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>
Delete ticket(s)
This endpoint deletes one or more tickets.
POST
/wp-json/fluent-support/v2/tickets/bulk-actions
Add tag to ticket
This endpoint adds a tag to a specific ticket.
POST
/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
DELETE
/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>
Update ticket properties
This endpoint updates properties associated with the ticket.
PUT
/wp-json/fluent-support/v2/tickets/<ticket_id>/property

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List customers
Retrieves a list of all customers.
GET
/wp-json/fluent-support/v2/customers
Get customer
Fetches details of a specific customer by ID.
GET
/wp-json/fluent-support/v2/customers/{id}
List customers
This endpoint gets all customers.
GET
/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all
Get specific customer
This endpoint retrieves a specific customer.
GET
/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile
Get customer
This endpoint retrieves a specific customer by customer ID.
GET
/wp-json/fluent-support/v2/customers/<customer_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get overall reports
Retrieves overall reports based on tickets.
GET
/wp-json/fluent-support/v2/reports/overall
Get overall reports
This endpoint returns overall reports.
GET
/wp-json/fluent-support/v2/reports
Get ticket stats
This endpoint returns ticket growth statistics.
GET
/wp-json/fluent-support/v2/reports/tickets-growth
Get Ticket Resolve Stats
This endpoint will return closed tickets.
GET
/wp-json/fluent-support/v2/reports/tickets-resolve-growth
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
GET
/wp-json/fluent-support/v2/reports/response-growth
Get Agents Summary
This endpoint will returns total summary of agents.
GET
/wp-json/fluent-support/v2/reports/agents-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List saved replies
Retrieves all saved replies.
GET
/wp-json/fluent-support/v2/saved-replies

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get user overall stats
This endpoint will return user's personal overall stats
GET
/wp-json/fluent-support/v2/my-reports
Get ticket resolve stats
This endpoint returns total ticket closed by user.
GET
/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth
Get ticket response growth
This endpoint returns total replies done by user.
GET
/wp-json/fluent-support/v2/my-reports/response-growth
Get user summary
This endpoint returns total summary of the current agent.
GET
/wp-json/fluent-support/v2/my-reports/my-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get specific saved reply
This endpoint returns a specific saved reply.
GET
/wp-json/fluent-support/v2/saved-replies/<reply_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List activities
This endpoint returns all activities.
GET
/wp-json/fluent-support/v2/activity-logger
Get activity settings
This endpoint returns activity settings.
GET
/wp-json/fluent-support/v2/activity-logger/settings

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List mailboxes
This endpoint returns all mailboxes.
GET
/wp-json/fluent-support/v2/mailboxes
Get mailbox
This endpoint returns a specific mailbox.
GET
/wp-json/fluent-support/v2/mailboxes/<mailbox_id>
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
GET
/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Supported API Endpoints for Order Desk

To set up Order Desk integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Order Desk to query the data you need using the API endpoint URLs you provide.

Get a Single Order
Retrieve the details of a single order by its ID.
GET
/api/v2/orders/{id}
Get Multiple Orders
Retrieve multiple orders from the system.
GET
/api/v2/orders
Get order
Retrieve a specific order using its ID.
GET
/api/v2/orders/<order_id>
Create order
Create a new order with the necessary details.
POST
/api/v2/orders
Update order
Update an existing order by passing the complete order data.
PUT
/api/v2/orders/<order_id>
Create order history
Create a new history item for a specific order.
POST
/api/v2/orders/<order_id>/order-history
Get all order items
Retrieve all items associated with a specific order.
GET
/api/v2/orders/<order_id>/order-items
Get single order item
Retrieve a specific order item by its ID.
GET
/api/v2/orders/<order_id>/order-items/<order_item_id>
Create order item
Add a new order item to an existing order.
POST
/api/v2/orders/<order_id>/order-items
Update order item
Update an existing order item from an existing order.
PUT
/api/v2/orders/<order_id>/order-items/<id>
Get all order shipments
Get all the shipments for an order.
GET
/api/v2/orders/<order_id>/shipments
Get single order shipment
Get a single shipment for an order.
GET
/api/v2/orders/<order_id>/shipments/<shipment_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Order Desk official documentation to get a full list of all API endpoints and verify the scraped ones!

Get All Order Items
Retrieve a list of all order items.
GET
/api/v2/order_items
Get Single Order Item
Retrieve details of a single order item by its ID.
GET
/api/v2/order_items/{id}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Order Desk official documentation to get a full list of all API endpoints and verify the scraped ones!

Get All Order Shipments
Retrieve a list of all shipments related to orders.
GET
/api/v2/shipments
Get Single Order Shipment
Retrieve details of a single shipment by its ID.
GET
/api/v2/shipments/{id}
Create shipment
Creates a new shipment for a given order.
POST
/api/v2/orders/<order_id>/shipments
Update shipment
Updates an existing shipment for a given order.
PUT
/api/v2/orders/<order_id>/shipments/<shipment_id>
Delete shipment
Deletes a shipment from a given order.
DELETE
/api/v2/orders/<order_id>/shipments/<id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Order Desk official documentation to get a full list of all API endpoints and verify the scraped ones!

Create multiple shipments
Allows the addition of multiple shipments at once for different orders.
POST
/api/v2/batch-shipments

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Order Desk official documentation to get a full list of all API endpoints and verify the scraped ones!

Get all inventory items
Retrieve all the store's inventory items with optional search parameters.
GET
/api/v2/inventory-items
Get a single inventory item
Retrieve details for a specific inventory item by ID.
GET
/api/v2/inventory-items/<id>
Update inventory item
Updates a single inventory item identified by the ID provided in the URL.
PUT
/api/v2/inventory-items/<id>
Create inventory item
Creates a new inventory item by submitting the necessary details in the request body.
POST
/api/v2/inventory-items
Delete inventory item
Deletes the specified inventory item identified by the ID provided in the URL.
DELETE
/api/v2/inventory-item/<id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Order Desk official documentation to get a full list of all API endpoints and verify the scraped ones!

Update multiple inventory items
Updates multiple inventory items by sending a batch of inventory item details in the request body.
PUT
/api/v2/batch-inventory-items

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Order Desk official documentation to get a full list of all API endpoints and verify the scraped ones!

Move orders
Moves one or multiple orders to a new folder.
POST
/api/v2/move-orders

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Order Desk official documentation to get a full list of all API endpoints and verify the scraped ones!

Get store settings
Retrieves the store settings and folder list.
GET
/api/v2/store

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Order Desk official documentation to get a full list of all API endpoints and verify the scraped ones!

FAQs

  • Can Fluent Support connect with Order Desk?

  • Can I use Fluent Support’s API with n8n?

  • Can I use Order Desk’s API with n8n?

  • Is n8n secure for integrating Fluent Support and Order Desk?

  • How to get started with Fluent Support and Order Desk integration in n8n.io?

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