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integrationFluent Support node
HTTP Request
integrationPapyrs node
HTTP Request

Fluent Support and Papyrs integration

Save yourself the work of writing custom integrations for Fluent Support and Papyrs and use n8n instead. Build adaptable and scalable Communication, and Productivity workflows that work with your technology stack. All within a building experience you will love.

How to connect Fluent Support and Papyrs

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Fluent Support and Papyrs integration: Create a new workflow and add the first step

Step 2: Add and configure Fluent Support and Papyrs nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Fluent Support and Papyrs as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Fluent Support and Papyrs to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Fluent Support and Papyrs integration: Add and configure Fluent Support and Papyrs nodes

Step 3: Connect Fluent Support and Papyrs

A connection establishes a link between Fluent Support and Papyrs (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Fluent Support and Papyrs integration: Connect Fluent Support and Papyrs

Step 4: Customize and extend your Fluent Support and Papyrs integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Fluent Support and Papyrs with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Fluent Support and Papyrs integration: Customize and extend your Fluent Support and Papyrs integration

Step 5: Test and activate your Fluent Support and Papyrs workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Fluent Support and Papyrs or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Fluent Support and Papyrs integration: Test and activate your Fluent Support and Papyrs workflow

Build your own Fluent Support and Papyrs integration

Create custom Fluent Support and Papyrs workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Fluent Support

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

List tickets
Retrieves all tickets available in the system.
GET
/wp-json/fluent-support/v2/tickets
Get ticket
Fetches a specific ticket by its ID.
GET
/wp-json/fluent-support/v2/tickets/{id}
Create ticket
Creates a new ticket by the customer.
POST
/wp-json/fluent-support/v2/tickets/customer
Reply to ticket
Submits a reply to an existing ticket as an agent.
POST
/wp-json/fluent-support/v2/tickets/{id}/reply
Update reply
Updates a reply to a specific ticket.
PUT
/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}
Get ticket
Retrieve a specific ticket by Ticket ID.
GET
/wp-json/fluent-support/v2/ticket/<ID>
Create ticket
Create a new Ticket using agent.
POST
/wp-json/fluent-crm/v2/tickets
Create ticket
This endpoint creates a new ticket.
POST
/wp-json/fluent-support/v2/customer-portal/tickets
Reply to ticket
This endpoint adds a reply to a ticket.
POST
/wp-json/fluent-support/v2/tickets/<ticket_id>/responses
Update reply
This endpoint updates a specific reply for a ticket.
PUT
/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>
Delete ticket(s)
This endpoint deletes one or more tickets.
POST
/wp-json/fluent-support/v2/tickets/bulk-actions
Add tag to ticket
This endpoint adds a tag to a specific ticket.
POST
/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
DELETE
/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>
Update ticket properties
This endpoint updates properties associated with the ticket.
PUT
/wp-json/fluent-support/v2/tickets/<ticket_id>/property

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List customers
Retrieves a list of all customers.
GET
/wp-json/fluent-support/v2/customers
Get customer
Fetches details of a specific customer by ID.
GET
/wp-json/fluent-support/v2/customers/{id}
List customers
This endpoint gets all customers.
GET
/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all
Get specific customer
This endpoint retrieves a specific customer.
GET
/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile
Get customer
This endpoint retrieves a specific customer by customer ID.
GET
/wp-json/fluent-support/v2/customers/<customer_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get overall reports
Retrieves overall reports based on tickets.
GET
/wp-json/fluent-support/v2/reports/overall
Get overall reports
This endpoint returns overall reports.
GET
/wp-json/fluent-support/v2/reports
Get ticket stats
This endpoint returns ticket growth statistics.
GET
/wp-json/fluent-support/v2/reports/tickets-growth
Get Ticket Resolve Stats
This endpoint will return closed tickets.
GET
/wp-json/fluent-support/v2/reports/tickets-resolve-growth
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
GET
/wp-json/fluent-support/v2/reports/response-growth
Get Agents Summary
This endpoint will returns total summary of agents.
GET
/wp-json/fluent-support/v2/reports/agents-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List saved replies
Retrieves all saved replies.
GET
/wp-json/fluent-support/v2/saved-replies

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get user overall stats
This endpoint will return user's personal overall stats
GET
/wp-json/fluent-support/v2/my-reports
Get ticket resolve stats
This endpoint returns total ticket closed by user.
GET
/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth
Get ticket response growth
This endpoint returns total replies done by user.
GET
/wp-json/fluent-support/v2/my-reports/response-growth
Get user summary
This endpoint returns total summary of the current agent.
GET
/wp-json/fluent-support/v2/my-reports/my-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get specific saved reply
This endpoint returns a specific saved reply.
GET
/wp-json/fluent-support/v2/saved-replies/<reply_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List activities
This endpoint returns all activities.
GET
/wp-json/fluent-support/v2/activity-logger
Get activity settings
This endpoint returns activity settings.
GET
/wp-json/fluent-support/v2/activity-logger/settings

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List mailboxes
This endpoint returns all mailboxes.
GET
/wp-json/fluent-support/v2/mailboxes
Get mailbox
This endpoint returns a specific mailbox.
GET
/wp-json/fluent-support/v2/mailboxes/<mailbox_id>
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
GET
/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Supported API Endpoints for Papyrs

To set up Papyrs integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Papyrs to query the data you need using the API endpoint URLs you provide.

List pages
Retrieve all pages for a user.
GET
/api/v1/pages/all/?auth_token=123456789012
Get page
Returns a dictionary with page information.
GET
/api/v1/pages/get/(#page_id)
Get all pages
Get a list of all pages visible to the user making the request.
GET
/api/v1/pages/all/
Delete page
Deletes a page based on the provided page ID.
POST
/api/v1/pages/delete/(#page_id)/
Create page
Creates a new page with the provided content and settings.
POST
/api/v1/pages/create/

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Papyrs official documentation to get a full list of all API endpoints and verify the scraped ones!

Create paragraph
Create a new paragraph in the specified page.
POST
/api/v1/page/SKTL/paragraph/create/?auth_token=123456789012&format=html

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Papyrs official documentation to get a full list of all API endpoints and verify the scraped ones!

Post feed
Submit a new post to the feed.
POST
/api/v1/feed/post/?auth_token=111222333444
Post to the Activity Stream
Post a comment to the Activity Stream.
POST
/api/v1/feed/post/
Post to discussion stream
Post a comment to a discussion stream on a specific page.
POST
/api/v1/feed/post/(#page_id)/

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Papyrs official documentation to get a full list of all API endpoints and verify the scraped ones!

List records
Returns a list of all form records submitted on the specified page.
GET
/api/v1/pages/records/(#page_id)/

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Papyrs official documentation to get a full list of all API endpoints and verify the scraped ones!

Get widget
Retrieves details of a specific widget by its ID on the specified page.
GET
/api/v1/page/(#page_id)/paragraph/get/(#widget_id)/
Get widget
Retrieves details of a specific heading widget by its ID on the specified page.
GET
/api/v1/page/(#page_id)/heading/get/(#widget_id)/
Get widget
Retrieves details of a specific attachment widget by its ID on the specified page.
GET
/api/v1/page/(#page_id)/attachment/get/(#widget_id)/
Create paragraph widget
Creates a new text box widget on the specified page.
POST
/api/v1/page/(#page_id)/paragraph/create/
Create heading widget
Creates a new heading widget on the specified page.
POST
/api/v1/page/(#page_id)/heading/create/
Update paragraph widget
Updates an existing text box widget on the specified page.
POST
/api/v1/page/(#page_id)/paragraph/update/(#widget_id)/
Update heading widget
Updates an existing heading widget on the specified page.
POST
/api/v1/page/(#page_id)/heading/update/(#widget_id)/
Create attachment widget
Creates a new attachment widget on the specified page.
POST
/api/v1/page/(#page_id)/attachment/create/

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Papyrs official documentation to get a full list of all API endpoints and verify the scraped ones!

Create attachment
Create a new attachment widget on a page.
POST
/api/v1/page/SKTL/attachment/create/
Update attachment
Update an existing attachment widget on a page.
POST
/api/v1/page/(#page_id)/attachment/update/(#widget_id)/
Delete attachment
Delete an attachment widget from a page.
POST
/api/v1/page/(#page_id)/attachment/delete/(#widget_id)/

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Papyrs official documentation to get a full list of all API endpoints and verify the scraped ones!

Delete paragraph
Delete a paragraph widget from a page.
POST
/api/v1/page/(#page_id)/paragraph/delete/(#widget_id)/

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Papyrs official documentation to get a full list of all API endpoints and verify the scraped ones!

Delete heading
Delete a heading widget from a page.
POST
/api/v1/page/(#page_id)/heading/delete/(#widget_id)/

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Papyrs official documentation to get a full list of all API endpoints and verify the scraped ones!

Search
Get a list of search results based on a query.
GET
/api/v1/search/query/

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Papyrs official documentation to get a full list of all API endpoints and verify the scraped ones!

Get all people
Get a list of all people in your account.
GET
/api/v1/people/all/
Delete user
Permanently delete a user from your account.
POST
/api/v1/people/delete/(#user_id)/

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Papyrs official documentation to get a full list of all API endpoints and verify the scraped ones!

FAQs

  • Can Fluent Support connect with Papyrs?

  • Can I use Fluent Support’s API with n8n?

  • Can I use Papyrs’s API with n8n?

  • Is n8n secure for integrating Fluent Support and Papyrs?

  • How to get started with Fluent Support and Papyrs integration in n8n.io?

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