Fluent Support and Planview Leankit integration

Retrieves all tickets available in the system.

Fetches a specific ticket by its ID.

Creates a new ticket by the customer.

Submits a reply to an existing ticket as an agent.

Updates a reply to a specific ticket.

Retrieve a specific ticket by Ticket ID.

Create a new Ticket using agent.

This endpoint creates a new ticket.

This endpoint adds a reply to a ticket.

This endpoint updates a specific reply for a ticket.

This endpoint deletes one or more tickets.

This endpoint adds a tag to a specific ticket.

This endpoint removes a tag from a specific ticket.

This endpoint updates properties associated with the ticket.

Retrieves a list of all customers.

Fetches details of a specific customer by ID.

This endpoint gets all customers.

This endpoint retrieves a specific customer.

This endpoint retrieves a specific customer by customer ID.

Retrieves overall reports based on tickets.

This endpoint returns overall reports.

This endpoint returns ticket growth statistics.

This endpoint will return closed tickets.

This endpoint will return the stats of total replies by agents.

This endpoint will returns total summary of agents.

Retrieves all saved replies.

This endpoint will return user's personal overall stats

This endpoint returns total ticket closed by user.

This endpoint returns total replies done by user.

This endpoint returns total summary of the current agent.

This endpoint returns a specific saved reply.

This endpoint returns all activities.

This endpoint returns activity settings.

This endpoint returns all mailboxes.

This endpoint returns a specific mailbox.

This endpoint returns mailbox email configs in JSON structure.

Updates the details of a specific card.

Updates the details of an existing card.

Sets the order of cards based on priority.

Persists the current state of a card.

Create a new card in the system.

Create a new type for cards.

Remove an existing card from the system.

Change the position of a card within a board.

Create a copy of an existing card.

This endpoint allows you to delete a board.

Creates a new board or duplicates an existing one.

Links new cards to existing items.

Deletes existing card connections.

Create or Add a User in the system.

Delete a User from the system.

Change a User's Password in the system.

Edit a User's Date Format in the system.

Edit a User's Email/Login in the system.

Edit a User's Name in the system.

Edit a User's Time Zone in the system.

Enable or Disable a User in the system.

Configure Advanced Security settings for Users in the system.

Upload User Avatars for users in the system.

Retrieve the current user's account settings.

Update the current user's account settings.

Creates a new user in the system.

Deletes a user from the system.

Changes the password for a user.

Retrieve the current account settings.

Update the account settings.

Retrieve the recent activity of cards.

Create a new card.

Manage user assignments on cards.

Delete a specific card by its ID.

Retrieve a list of all cards available in the system.

Create a new attachment associated with a card.

Remove an existing attachment from a card.

Retrieve the contents of a specified attachment.

Get all attachments associated with a specific card.

Create a new attachment.

Delete an existing attachment.

Retrieve the contents of a specific attachment.

Retrieve a list of attachments for a card.

Retrieve audit logs for recent automation runs.

Create a new automation for a card.

Remove an existing automation for a card.

Retrieve details of a specific card automation.

Retrieve all card automations associated with a specific board.

Modify an existing card automation.

Retrieve a list of audits for the recent runs of an automation.

Create a new card automation.

Delete an existing card automation.

Retrieve details of a specified card automation.

Archive a specified board, making it inactive.

Retrieve the users assigned to a specific board.

Get a list of all boards.

Update settings for a specific board.

Update the layout of a specific board.

Update roles associated with a specific board.

Bulk update users and their roles on a specific board.

Retrieve the list of users associated with a specific board.

Archive a specified board.

Retrieve a list of assigned users on a board.

Set up a new board.

Remove an existing board.

Create a new filter for boards.

Delete a specific board filter.

Retrieve a specific board filter by its ID.

Retrieve the list of all board filters.

Update an existing board filter.

Manage board levels through create, update, or delete operations.

Retrieve the list of board levels.

Create a new board template.

Delete a specific board template.

Retrieve details about a specific board template by ID.

Creates a new comment in the system.

Creates a new comment in AgilePlace.

This endpoint allows you to create a comment on a card.