Fluent Support and SimpleTexting integration
Save yourself the work of writing custom integrations for Fluent Support and SimpleTexting and use n8n instead. Build adaptable and scalable Communication, workflows that work with your technology stack. All within a building experience you will love.
How to connect Fluent Support and SimpleTexting
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Fluent Support and SimpleTexting integration
Create custom Fluent Support and SimpleTexting workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Supported API Endpoints for Fluent Support
List tickets
Retrieves all tickets available in the system.
Get ticket
Fetches a specific ticket by its ID.
Create ticket
Creates a new ticket by the customer.
Reply to ticket
Submits a reply to an existing ticket as an agent.
Update reply
Updates a reply to a specific ticket.
Get ticket
Retrieve a specific ticket by Ticket ID.
Create ticket
Create a new Ticket using agent.
Create ticket
This endpoint creates a new ticket.
Reply to ticket
This endpoint adds a reply to a ticket.
Update reply
This endpoint updates a specific reply for a ticket.
Delete ticket(s)
This endpoint deletes one or more tickets.
Add tag to ticket
This endpoint adds a tag to a specific ticket.
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
Update ticket properties
This endpoint updates properties associated with the ticket.
List customers
Retrieves a list of all customers.
Get customer
Fetches details of a specific customer by ID.
List customers
This endpoint gets all customers.
Get specific customer
This endpoint retrieves a specific customer.
Get customer
This endpoint retrieves a specific customer by customer ID.
Get overall reports
Retrieves overall reports based on tickets.
Get overall reports
This endpoint returns overall reports.
Get ticket stats
This endpoint returns ticket growth statistics.
Get Ticket Resolve Stats
This endpoint will return closed tickets.
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
Get Agents Summary
This endpoint will returns total summary of agents.
List saved replies
Retrieves all saved replies.
Get user overall stats
This endpoint will return user's personal overall stats
Get ticket resolve stats
This endpoint returns total ticket closed by user.
Get ticket response growth
This endpoint returns total replies done by user.
Get user summary
This endpoint returns total summary of the current agent.
Get specific saved reply
This endpoint returns a specific saved reply.
List activities
This endpoint returns all activities.
Get activity settings
This endpoint returns activity settings.
List mailboxes
This endpoint returns all mailboxes.
Get mailbox
This endpoint returns a specific mailbox.
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!
Supported API Endpoints for SimpleTexting
List all contacts
List all contacts.
Send SMS message
Sends an SMS message to a recipient.
Send MMS message
Sends an MMS message to a recipient.
Remove a campaign
Removes a specified campaign from the account.
Check remaining credits
Checks the number of remaining SMS credits.
List all sent campaigns
Lists all campaigns that have been sent.
List all scheduled campaigns
Lists all campaigns that are scheduled to be sent.
Show campaign info
Displays information about a specified campaign.
Send SMS message
Send a text message to an individual contact.
Send MMS message
Send a multimedia message to an individual contact.
Add contact to list
Adds a new contact to the specified list.
Update a contact
Updates the information of an existing contact.
Remove a contact from list
Removes a specified contact from the list.
Add a contact to the unsubscribed contacts list
Adds a specified contact to the unsubscribed list.
Remove contact from list
Remove a contact from a specific list or all lists if none is specified.
Add contact to blocklist
Add a contact to the unsubscribed contacts list to prevent receiving messages unless removed.
Remove contact from blocklist
Remove a contact from the unsubscribed contacts list, allowing them to receive messages again.
Rent an available keyword
Rents a specified available keyword for use.
Configure settings for a keyword
Configures settings for an existing keyword.
Remove a keyword
Removes a specified keyword from the account.
Check keyword availability
Find out if a keyword is available on your number.
Rent keyword
Set up a keyword on the number associated with your account.
Configure keyword settings
Add a custom autoreply to a keyword on your account.
Export autoresponder analytics
Exports analytics for autoresponders.
Get autoresponders
Retrieves a list of autoresponders for analytics.
Create delivery report
Triggers when an outgoing message is reported as delivered or undelivered by the carrier.
Create unsubscribe report
Triggers on any unsubscribe, whether via text or manually in the UI.
Listen for incoming SMS messages
Configure this webhook to listen for incoming SMS messages.
Receive SMS
Receive incoming SMS messages sent to the specified number.
Receive MMS
Receive incoming MMS messages with attachments to the specified number.
Setup forwarding
Configure or update settings for message forwarding from your account.
Check remaining credits
Retrieve your remaining credit balance for the current billing cycle.
List all sent campaigns
Set a date range and view all the campaigns sent in that period.
List all scheduled campaigns
Use this function to view all upcoming, scheduled campaigns.
Show campaign info
Returns the campaign’s message, send date, and how many subscribers it sent to.
Remove a campaign
Delete a campaign from your account.
Add contact
Add a contact to the specified list.
Update contact
Update any field for a contact except the phone number.
Remove keyword
Remove a keyword from your account.
List keywords
List all the keywords currently set up on your account.
To set up SimpleTexting integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to SimpleTexting to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the SimpleTexting official documentation to get a full list of all API endpoints and verify the scraped ones!
Fluent Support and SimpleTexting integration details
FAQ
Can Fluent Support connect with SimpleTexting?
Can I use Fluent Support’s API with n8n?
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