Fluent Support and SimpleTexting integration

Retrieves all tickets available in the system.

Fetches a specific ticket by its ID.

Creates a new ticket by the customer.

Submits a reply to an existing ticket as an agent.

Updates a reply to a specific ticket.

Retrieve a specific ticket by Ticket ID.

Create a new Ticket using agent.

This endpoint creates a new ticket.

This endpoint adds a reply to a ticket.

This endpoint updates a specific reply for a ticket.

This endpoint deletes one or more tickets.

This endpoint adds a tag to a specific ticket.

This endpoint removes a tag from a specific ticket.

This endpoint updates properties associated with the ticket.

Retrieves a list of all customers.

Fetches details of a specific customer by ID.

This endpoint gets all customers.

This endpoint retrieves a specific customer.

This endpoint retrieves a specific customer by customer ID.

Retrieves overall reports based on tickets.

This endpoint returns overall reports.

This endpoint returns ticket growth statistics.

This endpoint will return closed tickets.

This endpoint will return the stats of total replies by agents.

This endpoint will returns total summary of agents.

Retrieves all saved replies.

This endpoint will return user's personal overall stats

This endpoint returns total ticket closed by user.

This endpoint returns total replies done by user.

This endpoint returns total summary of the current agent.

This endpoint returns a specific saved reply.

This endpoint returns all activities.

This endpoint returns activity settings.

This endpoint returns all mailboxes.

This endpoint returns a specific mailbox.

This endpoint returns mailbox email configs in JSON structure.

List all contacts.

Sends an SMS message to a recipient.

Sends an MMS message to a recipient.

Removes a specified campaign from the account.

Checks the number of remaining SMS credits.

Lists all campaigns that have been sent.

Lists all campaigns that are scheduled to be sent.

Displays information about a specified campaign.

Send a text message to an individual contact.

Send a multimedia message to an individual contact.

Adds a new contact to the specified list.

Updates the information of an existing contact.

Removes a specified contact from the list.

Adds a specified contact to the unsubscribed list.

Remove a contact from a specific list or all lists if none is specified.

Add a contact to the unsubscribed contacts list to prevent receiving messages unless removed.

Remove a contact from the unsubscribed contacts list, allowing them to receive messages again.

Rents a specified available keyword for use.

Configures settings for an existing keyword.

Removes a specified keyword from the account.

Find out if a keyword is available on your number.

Set up a keyword on the number associated with your account.

Add a custom autoreply to a keyword on your account.

Exports analytics for autoresponders.

Retrieves a list of autoresponders for analytics.

Triggers when an outgoing message is reported as delivered or undelivered by the carrier.

Triggers on any unsubscribe, whether via text or manually in the UI.

Configure this webhook to listen for incoming SMS messages.

Receive incoming SMS messages sent to the specified number.

Receive incoming MMS messages with attachments to the specified number.

Configure or update settings for message forwarding from your account.

Retrieve your remaining credit balance for the current billing cycle.

Set a date range and view all the campaigns sent in that period.

Use this function to view all upcoming, scheduled campaigns.

Returns the campaign’s message, send date, and how many subscribers it sent to.

Delete a campaign from your account.

Add a contact to the specified list.

Update any field for a contact except the phone number.

Remove a keyword from your account.

List all the keywords currently set up on your account.