Fluent Support and Trengo integration

Retrieves all tickets available in the system.

Fetches a specific ticket by its ID.

Creates a new ticket by the customer.

Submits a reply to an existing ticket as an agent.

Updates a reply to a specific ticket.

Retrieve a specific ticket by Ticket ID.

Create a new Ticket using agent.

This endpoint creates a new ticket.

This endpoint adds a reply to a ticket.

This endpoint updates a specific reply for a ticket.

This endpoint deletes one or more tickets.

This endpoint adds a tag to a specific ticket.

This endpoint removes a tag from a specific ticket.

This endpoint updates properties associated with the ticket.

Retrieves a list of all customers.

Fetches details of a specific customer by ID.

This endpoint gets all customers.

This endpoint retrieves a specific customer.

This endpoint retrieves a specific customer by customer ID.

Retrieves overall reports based on tickets.

This endpoint returns overall reports.

This endpoint returns ticket growth statistics.

This endpoint will return closed tickets.

This endpoint will return the stats of total replies by agents.

This endpoint will returns total summary of agents.

Retrieves all saved replies.

This endpoint will return user's personal overall stats

This endpoint returns total ticket closed by user.

This endpoint returns total replies done by user.

This endpoint returns total summary of the current agent.

This endpoint returns a specific saved reply.

This endpoint returns all activities.

This endpoint returns activity settings.

This endpoint returns all mailboxes.

This endpoint returns a specific mailbox.

This endpoint returns mailbox email configs in JSON structure.

Retrieve a list of all tickets.

Create a new ticket in the system.

Assign an existing ticket to a user.

Close an existing ticket.

Reopen a previously closed ticket.

Retrieve a list of all messages associated with tickets.

Remove a specific ticket.

Retrieve a list of all tickets.

Assign a ticket to a user.

Close an existing ticket.

Reopen a previously closed ticket.

Delete a specific ticket.

Retrieve a list of all contacts.

Create a new contact in the system.

Remove a specific contact.

Retrieve a list of all contacts.

Create a new profile in the system.

Retrieve a list of all profiles.

Retrieve a list of all profiles.

Import a text message into the system.

Retrieve a list of all VoIP calls made.

This endpoint retrieves details of a specific voip call.

Retrieve a list of all help centers available.

This endpoint creates a new help center.

Retrieve a list of all quick replies created.

This endpoint creates a new quick reply.

Retrieve a list of all labels.

Create a new label.

Remove a specific label.

Retrieve a list of all users.

This endpoint creates a new user.

This endpoint creates a new category.

Retrieve a specific category.

Update an existing category.

This endpoint creates a new article.

Retrieve a list of all articles.

Retrieve a specific article.

Update an existing article.

This endpoint creates a new custom field.

This endpoint creates a new webhook.

Retrieve a list of all webhooks set up in the system.

This endpoint creates a new ticket result.

This endpoint creates a new contact group.

This endpoint creates a new team.

This endpoint sends a message.

Retrieve a list of all help centers.

Retrieve a specific help center.

Update an existing help center.

Retrieve a list of all blocks.

Retrieve a specific block.

Create a new block.

Create a new section.

Update an existing section.