Fluent Support and Workboard integration

Retrieves all tickets available in the system.

Fetches a specific ticket by its ID.

Creates a new ticket by the customer.

Submits a reply to an existing ticket as an agent.

Updates a reply to a specific ticket.

Retrieve a specific ticket by Ticket ID.

Create a new Ticket using agent.

This endpoint creates a new ticket.

This endpoint adds a reply to a ticket.

This endpoint updates a specific reply for a ticket.

This endpoint deletes one or more tickets.

This endpoint adds a tag to a specific ticket.

This endpoint removes a tag from a specific ticket.

This endpoint updates properties associated with the ticket.

Retrieves a list of all customers.

Fetches details of a specific customer by ID.

This endpoint gets all customers.

This endpoint retrieves a specific customer.

This endpoint retrieves a specific customer by customer ID.

Retrieves overall reports based on tickets.

This endpoint returns overall reports.

This endpoint returns ticket growth statistics.

This endpoint will return closed tickets.

This endpoint will return the stats of total replies by agents.

This endpoint will returns total summary of agents.

Retrieves all saved replies.

This endpoint will return user's personal overall stats

This endpoint returns total ticket closed by user.

This endpoint returns total replies done by user.

This endpoint returns total summary of the current agent.

This endpoint returns a specific saved reply.

This endpoint returns all activities.

This endpoint returns activity settings.

This endpoint returns all mailboxes.

This endpoint returns a specific mailbox.

This endpoint returns mailbox email configs in JSON structure.

Retrieve the profile information of a user.

Add a new user to the system.

Modify the profile information of an existing user.

Remove a user from the system.

Retrieve a list of users in WorkBoard.

Update the profile information of an existing user.

Retrieve the profile of a user.

Create a new user in the system.

Update the profile information of an existing user.

Remove a user from the system.

Retrieve a list of all goals.

Add a new goal to the system.

Retrieve the details of a specific goal by its ID.

Create a goal for a user in your organization, including metrics sourced from the same person.

List data for one metric associated with the specified goal.

List aligned and dependent goals associated with the specified goal.

Retrieve a list of all goals.

Create a new goal in the system.

Retrieve a list of all metrics.

Insert data for a specific metric.

Add new data to an existing metric.

Retrieve a list of all metrics.

Add data to an existing metric.

Retrieve a list of all tags.

Add multiple tags to multiple metrics.

Delete given tag lists mapped to the metric.

Returns all key result tags in the system.

Returns the specified key result tag.

Returns all tags available in a specified group of tags.

Retrieve a list of all tags.

Attach tags to a specific metric.

Retrieve a list of action items.

Retrieve a list of action items.

Create a new action item.

Retrieve a list of all teams.

Add a new team to the system.

Retrieve a list of all teams.

Create a new team in the system.

Retrieve a list of all workstreams.

Create a new workstream in the system.

Retrieve a list of all workstreams.

Retrieve a list of data streams.

Request profile information for the authenticated user, including first name, last name, company, email address, and account creation date.

Create a new user in the organization with the user's profile attributes.

Update user's profile and timezone information.

Delete a user's account and remove them from the organization.

List details for goals belonging to the user.

List all the teams that the user manages, or of which they are a member.

Add, update and modify users in the existing organization.

Update a user's profile information.

Delete a user's account and remove them from the organization.

List details for goals belonging to the user.

Use this endpoint to retrieve a list of metrics associated with goals in WorkBoard.

Use this endpoint to create a new metric for a specified goal.

Use this endpoint to update an existing metric based on its ID.

Use this endpoint to delete a metric by its ID.

Returns all metrics that the authenticated user is responsible for updating.

Returns data for an individual metric.

Returns all key result tags mapped to the given metric in the system.

Returns all tags mapped to given metric list.

Returns all metrics mapped to the given tag_id.

Add multiple tags to the given metric.

Add multiple tags to the given metric.

Add multiple tags to the given metric.

Retrieve a list of all data streams.

Create a new data stream in the system.