Can Fluent Support connect with Workboard?

Yes, Fluent Support can connect with Workboard using n8n.io. With n8n, you can create workflows that automate tasks and transfer data between Fluent Support and Workboard. Configure nodes for Fluent Support and Workboard in the n8n interface, specifying actions and triggers to set up their connection.

Can I use Fluent Support’s API with n8n?

Yes, with n8n, you can programmatically interact with Fluent Support’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Can I use Workboard’s API with n8n?

Yes, with n8n, you can programmatically interact with Workboard’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Is n8n secure for integrating Fluent Support and Workboard?

Yes, it is safe to use n8n to integrate Fluent Support and Workboard. n8n offers various features to ensure the safe handling of your data. These include encrypted data transfers, secure credential storage, RBAC functionality, and compliance with industry-standard security practices (SOC2 compliant). For hosted plans, data is stored within the EU on servers located in Frankfurt, Germany. You can also host it on your own infrastructure for added control. Learn more about n8n’s security practices here.

How to get started with Fluent Support and Workboard integration in n8n.io?

To start integrating Fluent Support and Workboard in n8n, you have different options depending on how you intend to use it: n8n Cloud: hosted solution, no need to install anything. Self-host: recommended method for full-control or customized use cases. Unlike other platforms that charge per operation, step, or task, n8n charges only for full workflow executions. This approach guarantees predictable costs and scalability, no matter the complexity or volume of your workflows.

Back to Integrations

Fluent Support

Workboard

Fluent Support and Workboard integration

Save yourself the work of writing custom integrations for Fluent Support and Workboard and use n8n instead. Build adaptable and scalable Communication, and Productivity workflows that work with your technology stack. All within a building experience you will love.

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How to connect Fluent Support and Workboard

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Fluent Support and Workboard integration: Create a new workflow and add the first step

Step 2: Add and configure Fluent Support and Workboard nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Fluent Support and Workboard as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Fluent Support and Workboard to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Fluent Support and Workboard integration: Add and configure Fluent Support and Workboard nodes

Step 3: Connect Fluent Support and Workboard

A connection establishes a link between Fluent Support and Workboard (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Fluent Support and Workboard integration: Connect Fluent Support and Workboard

Step 4: Customize and extend your Fluent Support and Workboard integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Fluent Support and Workboard with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Fluent Support and Workboard integration: Customize and extend your Fluent Support and Workboard integration

Step 5: Test and activate your Fluent Support and Workboard workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Fluent Support and Workboard or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Fluent Support and Workboard integration: Test and activate your Fluent Support and Workboard workflow

Build your own Fluent Support and Workboard integration

Create custom Fluent Support and Workboard workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Fluent Support

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

List tickets

Retrieves all tickets available in the system.

GET

/wp-json/fluent-support/v2/tickets

Get ticket

Fetches a specific ticket by its ID.

GET

/wp-json/fluent-support/v2/tickets/{id}

Create ticket

Creates a new ticket by the customer.

POST

/wp-json/fluent-support/v2/tickets/customer

Reply to ticket

Submits a reply to an existing ticket as an agent.

POST

/wp-json/fluent-support/v2/tickets/{id}/reply

Update reply

Updates a reply to a specific ticket.

PUT

/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}

Get ticket

Retrieve a specific ticket by Ticket ID.

GET

/wp-json/fluent-support/v2/ticket/<ID>

Create ticket

Create a new Ticket using agent.

POST

/wp-json/fluent-crm/v2/tickets

Create ticket

This endpoint creates a new ticket.

POST

/wp-json/fluent-support/v2/customer-portal/tickets

Reply to ticket

This endpoint adds a reply to a ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses

Update reply

This endpoint updates a specific reply for a ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>

Delete ticket(s)

This endpoint deletes one or more tickets.

POST

/wp-json/fluent-support/v2/tickets/bulk-actions

Add tag to ticket

This endpoint adds a tag to a specific ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>

Remove tag from ticket

This endpoint removes a tag from a specific ticket.

DELETE

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>

Update ticket properties

This endpoint updates properties associated with the ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/property

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List customers

Retrieves a list of all customers.

GET

/wp-json/fluent-support/v2/customers

Get customer

Fetches details of a specific customer by ID.

GET

/wp-json/fluent-support/v2/customers/{id}

List customers

This endpoint gets all customers.

GET

/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all

Get specific customer

This endpoint retrieves a specific customer.

GET

/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile

Get customer

This endpoint retrieves a specific customer by customer ID.

GET

/wp-json/fluent-support/v2/customers/<customer_id>

These API endpoints were generated using n8n

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Get overall reports

Retrieves overall reports based on tickets.

GET

/wp-json/fluent-support/v2/reports/overall

Get overall reports

This endpoint returns overall reports.

GET

/wp-json/fluent-support/v2/reports

Get ticket stats

This endpoint returns ticket growth statistics.

GET

/wp-json/fluent-support/v2/reports/tickets-growth

Get Ticket Resolve Stats

This endpoint will return closed tickets.

GET

/wp-json/fluent-support/v2/reports/tickets-resolve-growth

Get Ticket Response Growth

This endpoint will return the stats of total replies by agents.

GET

/wp-json/fluent-support/v2/reports/response-growth

Get Agents Summary

This endpoint will returns total summary of agents.

GET

/wp-json/fluent-support/v2/reports/agents-summary

These API endpoints were generated using n8n

View workflow

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List saved replies

Retrieves all saved replies.

GET

/wp-json/fluent-support/v2/saved-replies

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get user overall stats

This endpoint will return user's personal overall stats

GET

/wp-json/fluent-support/v2/my-reports

Get ticket resolve stats

This endpoint returns total ticket closed by user.

GET

/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth

Get ticket response growth

This endpoint returns total replies done by user.

GET

/wp-json/fluent-support/v2/my-reports/response-growth

Get user summary

This endpoint returns total summary of the current agent.

GET

/wp-json/fluent-support/v2/my-reports/my-summary

These API endpoints were generated using n8n

View workflow

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Get specific saved reply

This endpoint returns a specific saved reply.

GET

/wp-json/fluent-support/v2/saved-replies/<reply_id>

These API endpoints were generated using n8n

View workflow

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List activities

This endpoint returns all activities.

GET

/wp-json/fluent-support/v2/activity-logger

Get activity settings

This endpoint returns activity settings.

GET

/wp-json/fluent-support/v2/activity-logger/settings

These API endpoints were generated using n8n

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List mailboxes

This endpoint returns all mailboxes.

GET

/wp-json/fluent-support/v2/mailboxes

Get mailbox

This endpoint returns a specific mailbox.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>

Get mailbox email configs

This endpoint returns mailbox email configs in JSON structure.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Supported API Endpoints for Workboard

To set up Workboard integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Workboard to query the data you need using the API endpoint URLs you provide.

Get user profile

Retrieve the profile information of a user.

GET

/api/v1/users/profile

Create user

Add a new user to the system.

POST

/api/v1/users/create

Update user profile

Modify the profile information of an existing user.

PUT

/api/v1/users/update

Delete user

Remove a user from the system.

DELETE

/api/v1/users/delete

List users

Retrieve a list of users in WorkBoard.

GET

/wb/apis/user

Update user profile

Update the profile information of an existing user.

PUT

/api/v1/users/modify

Get user profile

Retrieve the profile of a user.

GET

/api/users/profile

Create user

Create a new user in the system.

POST

/api/users/create

Update user profile

Update the profile information of an existing user.

PUT

/api/users/update

Delete user

Remove a user from the system.

DELETE

/api/users/delete

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get all goals

Retrieve a list of all goals.

GET

/api/v1/goals

Create a goal

Add a new goal to the system.

POST

/api/v1/goals/create

Get goal

Retrieve the details of a specific goal by its ID.

GET

/goal/{goal_id}

Create goal

Create a goal for a user in your organization, including metrics sourced from the same person.

POST

/goal/

Get metric for goal

List data for one metric associated with the specified goal.

GET

/goal/{goal_id}/metric/{metric_id}

Get alignment for goal

List aligned and dependent goals associated with the specified goal.

GET

/goal/{goal_id}/alignment

Get all goals

Retrieve a list of all goals.

GET

/api/goals

Create a goal

Create a new goal in the system.

POST

/api/goals/create

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get all metrics

Retrieve a list of all metrics.

GET

/api/v1/metrics

Add metric data

Insert data for a specific metric.

POST

/api/v1/metrics/data

Add metric data

Add new data to an existing metric.

PUT

/api/v1/metrics/update

Get all metrics

Retrieve a list of all metrics.

GET

/api/metrics

Add metric data

Add data to an existing metric.

POST

/api/metrics/add

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get all tags

Retrieve a list of all tags.

GET

/api/v1/tags

Add tags to metrics

Add multiple tags to multiple metrics.

POST

/apis/metric/tags

Remove metric tags

Delete given tag lists mapped to the metric.

DELETE

/apis/metric/{metric_id}/tags

Get all tags

Returns all key result tags in the system.

GET

/apis/tags

Get one tag

Returns the specified key result tag.

GET

/apis/tags/{tag_id}

Get all tags for a group

Returns all tags available in a specified group of tags.

GET

/tags/?group_id={group_id}

Get all tags

Retrieve a list of all tags.

GET

/api/tags

Add tags to a single metric

Attach tags to a specific metric.

POST

/api/tags/addToMetric

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get action items

Retrieve a list of action items.

GET

/api/v1/action_items

Get action items

Retrieve a list of action items.

GET

/api/action_items

Create an action item

Create a new action item.

POST

/api/action_items/create

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get teams

Retrieve a list of all teams.

GET

/api/v1/teams

Create a team

Add a new team to the system.

POST

/api/v1/teams/create

Get teams

Retrieve a list of all teams.

GET

/api/teams

Create a team

Create a new team in the system.

POST

/api/teams/create

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get workstreams

Retrieve a list of all workstreams.

GET

/api/v1/workstreams

Create workstreams

Create a new workstream in the system.

POST

/api/v1/workstreams/create

Get workstreams

Retrieve a list of all workstreams.

GET

/api/workstreams

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get data streams

Retrieve a list of data streams.

GET

/api/v1/data_streams

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get user profile

Request profile information for the authenticated user, including first name, last name, company, email address, and account creation date.

GET

/user/{user_id}

Create a new user

Create a new user in the organization with the user's profile attributes.

POST

/user

Update user

Update user's profile and timezone information.

PUT

/wb/apis/user/?profile[title]=CMO&user_id={user_id}

Delete user

Delete a user's account and remove them from the organization.

PATCH

/wb/apis/user/?user_id={user_id}&action=disable

Get user goals

List details for goals belonging to the user.

GET

/wb/apis/user/goal

Get user teams

List all the teams that the user manages, or of which they are a member.

GET

/user/{user_id}/team/{team_id}

Bulk User Provisioning

Add, update and modify users in the existing organization.

PUT

/user/importOrg

Update user

Update a user's profile information.

PUT

/wb/apis/user/

Delete user

Delete a user's account and remove them from the organization.

PATCH

/wb/apis/user/{user_id}

Get user goals

List details for goals belonging to the user.

GET

/wb/apis/user/{user_id}/goal/{goal_id}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List metrics

Use this endpoint to retrieve a list of metrics associated with goals in WorkBoard.

GET

/wb/apis/metric/list

Create metric

Use this endpoint to create a new metric for a specified goal.

POST

/wb/apis/metric/create

Update metric

Use this endpoint to update an existing metric based on its ID.

PUT

/wb/apis/metric/update

Delete metric

Use this endpoint to delete a metric by its ID.

DELETE

/wb/apis/metric/delete

List metrics

Returns all metrics that the authenticated user is responsible for updating.

GET

/metric/

Get one metric

Returns data for an individual metric.

GET

/metric/{metric_id}

Get tags for metric

Returns all key result tags mapped to the given metric in the system.

GET

/apis/metric/{metric_id}/tags

Get list of metrics' tags

Returns all tags mapped to given metric list.

GET

/apis/metric/krtags?metric_ids=metric_id1,metric_id2

Get metrics for tag

Returns all metrics mapped to the given tag_id.

GET

/apis/metric/tags?tag_id={tag_id}

Add tags to metric

Add multiple tags to the given metric.

PUT

apis/metric/{metric_id}/tags

Add tags to a single metric

Add multiple tags to the given metric.

PUT

/apis/metric/{metric_id}/tags

Add tags to a single metric

Add multiple tags to the given metric.

PUT

PUT apis/metric/{metric_id}/tags

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get data streams

Retrieve a list of all data streams.

GET

/api/v1/datastreams

Create data streams

Create a new data stream in the system.

POST

/api/v1/datastreams/create

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Workboard official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Fluent Support and Workboard integration details

Fluent Support is an adaptable and feature-packed plugin for WordPress, serving as a comprehensive solution for help desk and customer support needs. With it, you can seamlessly deliver exceptional customer assistance and efficiently handle inquiries, all directly from your WordPress dashboard.

Using generic authentication

See Fluent Support integrations

Related categories

Communication

Workboard is a software tool designed to help teams manage and prioritize their work efficiently. It provides a centralized platform for task tracking, performance measurement, and goal setting. Workboard streamlines communication and collaboration, enabling teams to stay organized and achieve their objectives effectively.

Using generic authentication

See Workboard integrations

Related categories

Productivity