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Freshservice and SMS-IT integration

Save yourself the work of writing custom integrations for Freshservice and SMS-IT and use n8n instead. Build adaptable and scalable Productivity, workflows that work with your technology stack. All within a building experience you will love.
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How to connect Freshservice and SMS-IT

Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Freshservice and SMS-IT integration: Create a new workflow and add the first step

Build your own Freshservice and SMS-IT integration

Create custom Freshservice and SMS-IT workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported methods for SMS-IT

Delete

Get

Head

Options

Patch

Post

Put

To set up SMS-IT integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to SMS-IT to query the data you need using the API endpoint URLs you provide.

Requires additional credentials set up

Use n8n’s HTTP Request node with a predefined or generic credential type to make custom API calls.

Freshservice and SMS-IT integration details

Freshservice

Freshservice is a cloud-based IT Help Desk and service management tool that helps businesses in their IT operations. A knowledge-base, self-service portal, and ticketing system are features included in the solution.

Freshservice node docs + examples

Freshservice credential docs

See Freshservice integrations

Related categories

Productivity

SMS-IT

SMS-it is a messaging platform that allows users to send Short Message Service (SMS) texts from their computer or mobile device. It provides a convenient and efficient way to communicate with others through the traditional SMS format.

Using generic authentication

See SMS-IT integrations

Related categories

Communication

Other integrations with Freshservice

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FAQs

FAQ

Can Freshservice connect with SMS-IT?

Can I use Freshservice’s API with n8n?

Can I use SMS-IT’s API with n8n?

Is n8n secure for integrating Freshservice and SMS-IT?

How to get started with Freshservice and SMS-IT integration in n8n.io?

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