Freshworks CRM and Landbot integration
How to connect Freshworks CRM and Landbot
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Freshworks CRM and Landbot integration
Create custom Freshworks CRM and Landbot workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Freshworks CRM supported actions
Create
Create an account
Delete
Delete an account
Get
Retrieve an account
Get Many
Retrieve many accounts
Update
Update an account
Create
Create an appointment
Delete
Delete an appointment
Get
Retrieve an appointment
Get Many
Retrieve many appointments
Update
Update an appointment
Create
Create a contact
Delete
Delete a contact
Get
Retrieve a contact
Get Many
Retrieve many contacts
Update
Update a contact
Create
Create a deal
Delete
Delete a deal
Get
Retrieve a deal
Get Many
Retrieve many deals
Update
Update a deal
Create
Create a note
Delete
Delete a note
Update
Update a note
Get
Retrieve a sales activity
Get Many
Retrieve many sales activities
Query
Search for records by entering search queries of your choice
Lookup
Search for the name or email address of records
Create
Create a task
Delete
Delete a task
Get
Retrieve a task
Get Many
Retrieve many tasks
Update
Update a task
Supported API Endpoints for Landbot
Get channel data
Returns channel data of a specified channel ID.
List channels
Returns your channels data.
Create hook
Creates a message hook for the specified channel
Delete hook
Deletes a specific message hook from a channel
List WhatsApp templates
Returns your WhatsApp templates data.
List whatsapp templates
Returns whatsapp templates to send with more than one channel.
Opt out customer
Delete opt-ins of a specific customer.
Send template
Sends template message to a specific customer.
Delete customer
Deletes a specified customer by ID.
Get customer data
Returns data of a specified customer ID.
List customers
Returns a list of all customers.
Send WhatsApp template
Sends a WhatsApp template to a specified customer.
Send image
Sends an image to a specified customer.
Send location
Sends a location to a specified customer.
Send text
Sends a text message to a specified customer.
Archive customer
Archives a specified customer by ID.
Unarchive customer
Unarchives a specified customer by ID.
Archive customer
Archives a specific customer.
Assign bot to customer
Assigns a specific customer to a specific bot.
Assign customer to agent
Assigns :customer_id to :agent_id
Assign customer to self
Assigns :customer_id to you
Block customer
Blocks :customer_id
Delete customer
Delete customer :customer_id
Send image
Sends an image message to a specific customer by customer_id.
Send location
Sends a location message to a specific customer by customer_id.
Send text message
Sends a text message to a specified customer.
Unarchive customer
Unarchives a specified customer.
Unassign customer
Unassigns a specified customer.
Unblock customer
Unblocks a specified customer.
Delete field
Deletes field :field_name from customer with id :customer_id
Create customer
Create a new customer entry.
Read customer
Read specific customer details by token.
Update customer
Update details for an existing customer by token.
Read customer
Read customer information based on customer token.
Update customer
Update customer details based on customer token.
Create customer field
Creates a new customer field.
Delete customer field
Deletes a specified customer field.
Create message hook
Creates a new message hook for a specific channel.
Change field value
Changes the value of a specified field for a customer.
Get data
Get data of a specific agent by ID.
Send message
Send a message to a customer with a given token.
Send messages
Send messages to the specified webhook URL.
To set up Landbot integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Landbot to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Landbot official documentation to get a full list of all API endpoints and verify the scraped ones!
Freshworks CRM and Landbot integration details
Other integrations with Freshworks CRM
Save engineering resources
Reduce time spent on customer integrations, engineer faster POCs, keep your customer-specific functionality separate from product all without having to code.
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Supercharge your CRM
Need a more powerful integration with your CRM? n8n lets you go beyond standard integrations offered by popular CRMs!
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Automate lead management
Using too many marketing tools? n8n lets you orchestrate all your apps into one cohesive, automated workflow.
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FAQ
Can Freshworks CRM connect with Landbot?
Can I use Freshworks CRM’s API with n8n?
Can I use Landbot’s API with n8n?
Is n8n secure for integrating Freshworks CRM and Landbot?
How to get started with Freshworks CRM and Landbot integration in n8n.io?
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