Help Scout and Landbot integration

Save yourself the work of writing custom integrations for Help Scout and Landbot and use n8n instead. Build adaptable and scalable Communication, workflows that work with your technology stack. All within a building experience you will love.

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How to connect Help Scout and Landbot

Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Build your own Help Scout and Landbot integration

Create custom Help Scout and Landbot workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Landbot

GET

Get channel data

Returns channel data of a specified channel ID.

/v1/channels/:channel_id/

GET

List channels

Returns your channels data.

/v1/channels/

POST

Create hook

Creates a message hook for the specified channel

/v1/channels/:channel_id/message_hooks/

DELETE

Delete hook

Deletes a specific message hook from a channel

/v1/channels/:channel_id/message_hooks/:hook_id/

DELETE

Delete customer

Deletes a specified customer by ID.

/v1/customers/:customer_id

GET

Get customer data

Returns data of a specified customer ID.

/v1/customers/:customer_id/

GET

List customers

Returns a list of all customers.

/v1/customers/

POST

Send WhatsApp template

Sends a WhatsApp template to a specified customer.

/v1/customers/:customer_id/send_template

POST

Send image

Sends an image to a specified customer.

/v1/customers/:customer_id/send_image

POST

Send location

Sends a location to a specified customer.

/v1/customers/:customer_id/send_location

POST

Send text

Sends a text message to a specified customer.

/v1/customers/:customer_id/send_text

PUT

Archive customer

Archives a specified customer by ID.

/v1/customers/:customer_id/archive

PUT

Unarchive customer

Unarchives a specified customer by ID.

/v1/customers/:customer_id/unarchive

PUT

Archive customer

Archives a specific customer.

/v1/customers/:customer_id/archive/

PUT

Assign bot to customer

Assigns a specific customer to a specific bot.

/v1/customers/:customer_id/assign_bot/:bot_id/

PUT

Assign customer to agent

Assigns :customer_id to :agent_id

/v1/customers/:customer_id/assign/:agent_id/

PUT

Assign customer to self

Assigns :customer_id to you

/v1/customers/:customer_id/assign/

PUT

Block customer

Blocks :customer_id

/v1/customers/:customer_id/block/

DELETE

Delete customer

Delete customer :customer_id

/v1/customers/:customer_id/

POST

Send image

Sends an image message to a specific customer by customer_id.

/v1/customers/:customer_id/send_image/

POST

Send location

Sends a location message to a specific customer by customer_id.

/v1/customers/:customer_id/send_location/

POST

Send text message

Sends a text message to a specified customer.

/v1/customers/:customer_id/send_text/

PUT

Unarchive customer

Unarchives a specified customer.

/v1/customers/:customer_id/unarchive/

PUT

Unassign customer

Unassigns a specified customer.

/v1/customers/:customer_id/unassign/

PUT

Unblock customer

Unblocks a specified customer.

/v1/customers/:customer_id/unblock/

DELETE

Delete field

Deletes field :field_name from customer with id :customer_id

/v1/customers/:customer_id/fields/:field_name/

POST

Create customer

Create a new customer entry.

/v1/customers/

POST

Read customer

Read specific customer details by token.

/v1/customers/:customer_token/read

PUT

Update customer

Update details for an existing customer by token.

/v1/customers/:customer_token

POST

Read customer

Read customer information based on customer token.

/v1/customers/:customer_token/read/

PUT

Update customer

Update customer details based on customer token.

/v1/customers/:customer_token/

To set up Landbot integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Landbot to query the data you need using the API endpoint URLs you provide.

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Landbot official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Help Scout and Landbot integration details

Help Scout

HelpScout is a business communication tool that facilitates conversing with your customers. It is used by over 12,000 businesses because it empowers them with collaborative tools, live chats, customer data, in-app messaging, shared inboxes, and much more.

Help Scout node docs + examples

Help Scout credential docs

See Help Scout integrations

Related categories

Communication

Landbot

Landbot is a user-friendly online chatbot builder that allows businesses to create interactive chatbots without coding knowledge. With its drag-and-drop interface and various integrations, Landbot helps automate customer support, lead generation, and other conversational tasks to enhance customer experience and efficiency.

Using generic authentication

See Landbot integrations

Related categories

Development

Other integrations with Help Scout

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