Help Scout and Zendesk integration
Save yourself the work of writing custom integrations for Help Scout and Zendesk and use n8n instead. Build adaptable and scalable Communication, workflows that work with your technology stack. All within a building experience you will love.
How to connect Help Scout and Zendesk
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Help Scout and Zendesk integration
Create custom Help Scout and Zendesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Help Scout supported actions
Create
Create a new conversation
Delete
Delete a conversation
Get
Get a conversation
Get Many
Get many conversations
Create
Create a new customer
Get
Get a customer
Get Many
Get many customers
Properties
Get customer property definitions
Update
Update a customer
Get
Get data of a mailbox
Get Many
Get many mailboxes
Create
Create a new chat thread
Get Many
Get many chat threads
Zendesk supported actions
Create
Create a ticket
Delete
Delete a ticket
Get
Get a ticket
Get Many
Get many tickets
Recover
Recover a suspended ticket
Update
Update a ticket
Get
Get a ticket field
Get Many
Get many system and custom ticket fields
Create
Create a user
Delete
Delete a user
Get
Get a user
Get Many
Get many users
Get Organizations
Get a user's organizations
Get Related Data
Get data related to the user
Search
Search users
Update
Update a user
Count
Count organizations
Create
Create an organization
Delete
Delete an organization
Get
Get an organization
Get Many
Get many organizations
Get Related Data
Get data related to the organization
Update
Update a organization
Help Scout and Zendesk integration details
Other integrations with Help Scout
Other integrations with Zendesk
FAQ
Can Help Scout connect with Zendesk?
Can I use Help Scout’s API with n8n?
Can I use Zendesk’s API with n8n?
Is n8n secure for integrating Help Scout and Zendesk?
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