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integrationOdoo node
integrationZendesk node

Odoo and Zendesk integration

Save yourself the work of writing custom integrations for Odoo and Zendesk and use n8n instead. Build adaptable and scalable Data & Storage, and Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Odoo and Zendesk

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Odoo and Zendesk integration: Create a new workflow and add the first step

Step 2: Add and configure Odoo and Zendesk nodes

You can find Odoo and Zendesk in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Odoo and Zendesk nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Odoo and Zendesk integration: Add and configure Odoo and Zendesk nodes

Step 3: Connect Odoo and Zendesk

A connection establishes a link between Odoo and Zendesk (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Odoo and Zendesk integration: Connect Odoo and Zendesk

Step 4: Customize and extend your Odoo and Zendesk integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Odoo and Zendesk with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Odoo and Zendesk integration: Customize and extend your Odoo and Zendesk integration

Step 5: Test and activate your Odoo and Zendesk workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Odoo to Zendesk or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Odoo and Zendesk integration: Test and activate your Odoo and Zendesk workflow

Build your own Odoo and Zendesk integration

Create custom Odoo and Zendesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Odoo supported actions

Create
Create a new contact
Delete
Delete a contact
Get
Get a contact
Get Many
Get many contacts
Update
Update a contact
Create
Create a new item
Delete
Delete an item
Get
Get an item
Get Many
Get many items
Update
Update an item
Create
Create a new note
Delete
Delete a note
Get
Get a note
Get Many
Get many notes
Update
Update a note
Create
Create a new opportunity
Delete
Delete an opportunity
Get
Get an opportunity
Get Many
Get many opportunities
Update
Update an opportunity

Zendesk supported actions

Create
Create a ticket
Delete
Delete a ticket
Get
Get a ticket
Get Many
Get many tickets
Recover
Recover a suspended ticket
Update
Update a ticket
Get
Get a ticket field
Get Many
Get many system and custom ticket fields
Create
Create a user
Delete
Delete a user
Get
Get a user
Get Many
Get many users
Get Organizations
Get a user's organizations
Get Related Data
Get data related to the user
Search
Search users
Update
Update a user
Count
Count organizations
Create
Create an organization
Delete
Delete an organization
Get
Get an organization
Get Many
Get many organizations
Get Related Data
Get data related to the organization
Update
Update a organization

FAQs

  • Can Odoo connect with Zendesk?

  • Can I use Odoo’s API with n8n?

  • Can I use Zendesk’s API with n8n?

  • Is n8n secure for integrating Odoo and Zendesk?

  • How to get started with Odoo and Zendesk integration in n8n.io?

Need help setting up your Odoo and Zendesk integration?

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Rafael Serrano

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Why use n8n to integrate Odoo with Zendesk

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

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