Qualys and Zendesk integration

Save yourself the work of writing custom integrations for Qualys and Zendesk and use n8n instead. Build adaptable and scalable Cybersecurity, and Communication workflows that work with your technology stack. All within a building experience you will love.

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How to connect Qualys and Zendesk

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Qualys and Zendesk integration: Create a new workflow and add the first step

Step 2: Add and configure Zendesk and Qualys (using the HTTP Request node)

You can find Zendesk and Qualys nodes in the nodes panel and drag them onto your workflow canvas. Zendesk node comes with pre-built credentials and supported actions. Qualys can be set up with the HTTP Request node using a pre-configured credential type. The HTTP Request node makes custom API calls to Qualys. Configure Zendesk and Qualys nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Zendesk and Qualys integration: Add and configure Zendesk and Qualys nodes

Step 3: Connect Zendesk and Qualys

A connection establishes a link between Zendesk and Qualys (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Zendesk and Qualys integration: Connect Zendesk and Qualys

Step 4: Customize and extend your Zendesk and Qualys integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Zendesk and Qualys with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Zendesk and Qualys integration: Customize and extend your Zendesk and Qualys integration

Step 5: Test and activate your Zendesk and Qualys workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Zendesk to Qualys or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Zendesk and Qualys integration: Test and activate your Zendesk and Qualys workflow

Build your own Qualys and Zendesk integration

Create custom Qualys and Zendesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Qualys

Assets
Scans
Reports
Policies

List Assets

Fetches a list of all assets.

GET

/api/2.0/fo/asset/host/

Create Asset

Creates a new asset.

POST

/api/2.0/fo/asset/host/

Get Asset

Fetches details of a specific asset by ID.

GET

/api/2.0/fo/asset/host/{assetId}

Update Asset

Updates a specific asset by ID.

PUT

/api/2.0/fo/asset/host/{assetId}

Delete Asset

Deletes a specific asset by ID.

DELETE

/api/2.0/fo/asset/host/{assetId}

To set up Qualys integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to Qualys to query the data you need using the URLs you provide.

See the example here

Take a look at the Qualys official documentation to get a full list of all API endpoints

List Scans

Fetches a list of all scans.

GET

/api/2.0/fo/scan/

Launch Scan

Launches a new scan.

POST

/api/2.0/fo/scan/

Get Scan

Fetches details of a specific scan by ID.

GET

/api/2.0/fo/scan/{scanId}

Update Scan

Updates a specific scan by ID.

PUT

/api/2.0/fo/scan/{scanId}

Delete Scan

Deletes a specific scan by ID.

DELETE

/api/2.0/fo/scan/{scanId}

See the example here

Take a look at the Qualys official documentation to get a full list of all API endpoints

List Reports

Fetches a list of all reports.

GET

/api/2.0/fo/report/

Generate Report

Generates a new report.

POST

/api/2.0/fo/report/

Get Report

Fetches details of a specific report by ID.

GET

/api/2.0/fo/report/{reportId}

Update Report

Updates a specific report by ID.

PUT

/api/2.0/fo/report/{reportId}

Delete Report

Deletes a specific report by ID.

DELETE

/api/2.0/fo/report/{reportId}

See the example here

Take a look at the Qualys official documentation to get a full list of all API endpoints

List Policies

Fetches a list of all policies.

GET

/api/2.0/fo/policy/

Create Policy

Creates a new policy.

POST

/api/2.0/fo/policy/

Get Policy

Fetches details of a specific policy by ID.

GET

/api/2.0/fo/policy/{policyId}

Update Policy

Updates a specific policy by ID.

PUT

/api/2.0/fo/policy/{policyId}

Delete Policy

Deletes a specific policy by ID.

DELETE

/api/2.0/fo/policy/{policyId}

See the example here

Take a look at the Qualys official documentation to get a full list of all API endpoints

Zendesk supported actions

Ticket
Ticket Field
User
Organization

Create

Create a ticket

Delete

Delete a ticket

Get

Get a ticket

Get Many

Get many tickets

Recover

Recover a suspended ticket

Update

Update a ticket

Get

Get a ticket field

Get Many

Get many system and custom ticket fields

Create

Create a user

Delete

Delete a user

Get

Get a user

Get Many

Get many users

Get Organizations

Get a user's organizations

Get Related Data

Get data related to the user

Search users

Update

Update a user

Count

Count organizations

Create

Create an organization

Delete

Delete an organization

Get

Get an organization

Get Many

Get many organizations

Get Related Data

Get data related to the organization

Update

Update a organization

Qualys and Zendesk integration details

Qualys is a cybersecurity company offering cloud-based solutions for vulnerability management, security and compliance. Its software scans and assesses an organization's IT infrastructure to identify vulnerabilities and ensure compliance with security standards, helping businesses protect their systems and data.

Qualys credentials docs

Using predefined credential types

See Qualys integrations

Related categories

Cybersecurity

Zendesk is a complete customer service software & sales CRM that is easy to use and responds to your business needs. It is scalable, customizable, and affordable, that is why companies like Uber and SIEMENS use Zendesk.

Zendesk node docs + examples

Zendesk credential docs

See Zendesk integrations

Related categories

Communication

Other integrations with Zendesk