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integrationVirusTotal node
HTTP Request
integrationZendesk node

VirusTotal and Zendesk integration

Save yourself the work of writing custom integrations for VirusTotal and Zendesk and use n8n instead. Build adaptable and scalable Cybersecurity, and Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect VirusTotal and Zendesk

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

VirusTotal and Zendesk integration: Create a new workflow and add the first step

Step 2: Add and configure Zendesk and VirusTotal (using the HTTP Request node)

You can find Zendesk and VirusTotal nodes in the nodes panel and drag them onto your workflow canvas. Zendesk node comes with pre-built credentials and supported actions. VirusTotal can be set up with the HTTP Request node using a pre-configured credential type. The HTTP Request node makes custom API calls to VirusTotal. Configure Zendesk and VirusTotal nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Zendesk and VirusTotal integration: Add and configure Zendesk and VirusTotal nodes

Step 3: Connect Zendesk and VirusTotal

A connection establishes a link between Zendesk and VirusTotal (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Zendesk and VirusTotal integration: Connect Zendesk and VirusTotal

Step 4: Customize and extend your Zendesk and VirusTotal integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Zendesk and VirusTotal with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Zendesk and VirusTotal integration: Customize and extend your Zendesk and VirusTotal integration

Step 5: Test and activate your Zendesk and VirusTotal workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Zendesk to VirusTotal or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Zendesk and VirusTotal integration: Test and activate your Zendesk and VirusTotal workflow

Build your own VirusTotal and Zendesk integration

Create custom VirusTotal and Zendesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for VirusTotal

GetFileReport
Retrieve the latest report on a file.
GET
/files/{file_id}
ScanFile
Send a file for scanning.
POST
/files
GetFileBehaviours
Retrieve a file's behaviors observed during sandbox execution.
GET
/files/{file_id}/behaviours
GetFileComments
Retrieve comments on a file.
GET
/files/{file_id}/comments
AddFileComment
Post a comment on a file.
POST
/files/{file_id}/comments

To set up VirusTotal integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to VirusTotal to query the data you need using the URLs you provide.

See the example here

Take a look at the VirusTotal official documentation to get a full list of all API endpoints

GetURLReport
Retrieve the latest report on a URL.
GET
/urls/{url_id}
ScanURL
Send a URL for scanning.
POST
/urls
GetURLComments
Retrieve comments on a URL.
GET
/urls/{url_id}/comments
AddURLComment
Post a comment on a URL.
POST
/urls/{url_id}/comments
GetURLVotes
Retrieve votes on a URL.
GET
/urls/{url_id}/votes

To set up VirusTotal integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to VirusTotal to query the data you need using the URLs you provide.

See the example here

Take a look at the VirusTotal official documentation to get a full list of all API endpoints

GetDomainReport
Retrieve the latest report on a domain.
GET
/domains/{domain}
GetDomainComments
Retrieve comments on a domain.
GET
/domains/{domain}/comments
AddDomainComment
Post a comment on a domain.
POST
/domains/{domain}/comments
GetDomainResolutions
Retrieve the resolutions of a domain.
GET
/domains/{domain}/resolutions
GetDomainSiblings
Retrieve the siblings of a domain.
GET
/domains/{domain}/siblings

To set up VirusTotal integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to VirusTotal to query the data you need using the URLs you provide.

See the example here

Take a look at the VirusTotal official documentation to get a full list of all API endpoints

GetIPAddressReport
Retrieve the latest report on an IP address.
GET
/ip_addresses/{ip_address}
GetIPAddressComments
Retrieve comments on an IP address.
GET
/ip_addresses/{ip_address}/comments
AddIPAddressComment
Post a comment on an IP address.
POST
/ip_addresses/{ip_address}/comments
GetIPAddressResolutions
Retrieve the resolutions of an IP address.
GET
/ip_addresses/{ip_address}/resolutions
GetIPAddressHistorical
Retrieve the historical data of an IP address.
GET
/ip_addresses/{ip_address}/historical

To set up VirusTotal integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to VirusTotal to query the data you need using the URLs you provide.

See the example here

Take a look at the VirusTotal official documentation to get a full list of all API endpoints

Zendesk supported actions

Create
Create a ticket
Delete
Delete a ticket
Get
Get a ticket
Get Many
Get many tickets
Recover
Recover a suspended ticket
Update
Update a ticket
Get
Get a ticket field
Get Many
Get many system and custom ticket fields
Create
Create a user
Delete
Delete a user
Get
Get a user
Get Many
Get many users
Get Organizations
Get a user's organizations
Get Related Data
Get data related to the user
Search
Search users
Update
Update a user
Count
Count organizations
Create
Create an organization
Delete
Delete an organization
Get
Get an organization
Get Many
Get many organizations
Get Related Data
Get data related to the organization
Update
Update a organization

FAQs

  • Can VirusTotal connect with Zendesk?

  • Can I use VirusTotal’s API with n8n?

  • Can I use Zendesk’s API with n8n?

  • Is n8n secure for integrating VirusTotal and Zendesk?

  • How to get started with VirusTotal and Zendesk integration in n8n.io?

Need help setting up your VirusTotal and Zendesk integration?

Discover our latest community's recommendations and join the discussions about VirusTotal and Zendesk integration.
Rafael Serrano

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