n8n Customer Acceptable Use Policy

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Effective date: March, 2026

Your use of the n8n Software and Services is subject to this Acceptable Use Policy (“AUP”). 

Any capitalized terms used but not defined herein shall have the meaning set forth in the applicable agreement between you and n8n. This AUP applies to all customers and authorized users of the n8n Software and Services, whether accessed via n8n Cloud or deployed in a self-hosted environment. However, certain provisions apply only to specific deployment models:

  • All customers (n8n Cloud and self-hosted): Sections 1 (Prohibited Use — Security and infrastructure; Harmful Use; Safety-Critical and Illegal Use), 3 (Customer obligations), 4 (Enforcement), 5 (Reporting violations), and 6 (Updates) apply to all deployments.
  • n8n Cloud customers only: Section 1 (Prohibited Use — Use of n8n AI Features) and Section 2 (AI subprocessors) apply exclusively to customers accessing n8n-hosted AI features through n8n Cloud. Self-hosted customers who independently integrate third-party AI services are responsible for compliance with the applicable use policies of those services directly.

 

Table of content:

  1. Prohibited Use
  2. AI subprocessors
  3. Customer obligations
  4. Enforcement
  5. Reporting Violations
  6. Updates

 

  1. Prohibited Use

    Customer and its Authorized Users must not use the Service to:

    Security and infrastructure

    • Conduct server-side request forgery (SSRF) or access internal network resources outside Customer's authorized environment via any Service component (HTTP Request node, webhook endpoints, workflow import, or otherwise)
    • Exfiltrate credentials, tokens, API keys, or secrets stored in or accessible via the Service
    • Use the Service to obscure or launder the origin of malicious network traffic, or abuse compute resources (e.g. cryptocurrency mining) via code execution nodes
    • Attempt to gain unauthorised access to third-party systems, accounts, or credentials, including via brute-force, credential stuffing, or automated enumeration
    • Launch denial-of-service attacks against the Service or third-party systems
    • Deploy spyware or covert monitoring capabilities without valid consent
    • Jailbreak, prompt-inject, or otherwise circumvent AI model safety filters accessible via the Service

    Harmful Use

    • Send spam or unsolicited communications in violation of applicable law
    • Generate or distribute disinformation, fake engagement, or deceptive AI-generated content misrepresented as human-created
    • Collect or process personal data without a lawful basis, or conduct unauthorized profiling or tracking of individuals
    • Use manipulative or deceptive techniques that exploit vulnerabilities related to age, disability, or socioeconomic circumstance (including phishing, pretexting, or social engineering)

    Use of n8n AI Features

    • Make automated decisions with legal or similarly significant effects, including in any domains that may affect an individual’s rights, safety, health or well-being (for example, in the domains of finance, credit, insurance, employment, housing, education, essential services, law or law enforcement, migration, management of critical infrastructure, judicial proceedings or social scoring)
    • Engage in activities classified as prohibited or high-risk use under the laws of the countries that apply to your use and any output you generate, including, for example, (i) to infer the emotions of an individual in workplace and educational settings, (ii) to categorize individuals using their biometric data to deduce or infer sensitive attributes (for example, race or political opinions), or (iii) to evaluate or classify individuals based on their social behavior or personal characteristics in a way that leads to detrimental or unfavorable treatment
    • Use AI components of the Service to train or develop foundation models or general-purpose AI models

    Safety-Critical and Illegal Use

    • Deploy the Service in applications where failure could cause death, bodily injury, or environmental damage (including autonomous vehicles, medical life-support, emergency services, nuclear operations, and air traffic control)
    • Exploit, abuse, or generate content involving minors; n8n will report CSAM to competent authorities
    • Harass, intimidate, or discriminate against individuals based on protected characteristics
    • Generate or distribute sexually explicit content

  2. AI subprocessors

    • Use of AI features is subject to the acceptable use policies of n8n's AI subprocessors, listed at https://docs.n8n.io/privacy-security/privacy/#sub-processors. 
    • Customer is responsible for reviewing AI-generated outputs before production deployment. n8n makes no warranty as to the accuracy of AI-generated content.

  3. Customer obligations

    • Customer must maintain reasonable access controls over credentials and secrets in the Service, promptly notify n8n of any suspected misuse or security incident, and ensure workflows comply with applicable law in all relevant jurisdictions.

  4. Enforcement

    n8n reviews suspected violations of this AUP on a case-by-case basis. In response to a violation or suspected violation, n8n may, in its discretion:

    • contact Customer to request that the violation be remediated 
    • temporarily suspend access to the Service, with or without prior notice 
    • permanently terminate the Agreement in accordance with its terms. 

    For self-hosted deployments, where n8n has reasonable grounds to believe a material violation of this AUP has occurred, n8n reserves the right to request an audit of Customer's use of the Service on reasonable prior written notice.

  5. Reporting Violations

    If you become aware of any violation of this Acceptable Use Policy, please immediately notify n8n and stop or remedy the violation. To report any violation please contact [email protected] and provide us with assistance, as requested, to stop or remedy the violation.

  6. Updates

    n8n may update this AUP from time to time. n8n will provide notice of material changes in accordance with the Agreement. Customer's continued use of the Service following the effective date of any update constitutes acceptance of the revised AUP.

 

Last updated: 20 March 2026